Ulasan Nade ShiJia

Slightly far from the nearest subway but we took as as a stroll 😊 Alas, the paid view moment for west lake view only lasted during check out, weather plays a part though…

The room have nice view looking over the city and westlake. Nice spread of breakfast in the morning with nice view of the busy street. Recommended stay at the hotel. Good service by Yvonne and Chen CC.

quick check -in and check-out. Hotel staff are polite. Good location with many local restaurants nearby. Many bus routes just step away from the hotel, metro within 15 minute walking distance .

The rooms were clean and incredibly cozy, the highlight of my stay was undoubtedly the breakfast. It was a delightful culinary experience with a wide array of options to choose from. The quality and variety of food exceeded my expectations, and the staff's attentiveness made the experience even more enjoyable. I couldn't have asked for a better place to stay during my visit, and I highly recommend it to anyone looking for an enjoyable and memorable hotel experience.

Good breakfast, very nice service I the restaurant. Smelly room.

Had a great time in Hangzhou. Our experience was good apart from parking space issue as parking was full when we reached. We had to park in different plaza across the road although the parking was payed by hotel. Rooms were clean. Not so big rooms. Overall it was ok. Breakfast was really nice and had a lot of options.

Group of 9 people. Hotel reception is quite unorganized and gives wrong room card, which needs to be taken back by other guests of the hotel. This leaded to a long waiting time while check in, which could be avoided if the staff would check the names of the guests correctly. The reception was calling one of us in the late evening (9-10pm) several times to clarify different information about the arrival city to China and visa related information (foreigners). This should have been checked while check in and not via several phone calls. The reception avoids to speak English and talks mandarin to our group members. I found a long red finger nail in the bathroom. The toilet has some problems. Breakfast is ok.

這次入住納德世家酒店，我感受到了前所未有的舒適與温馨。從踏入酒店大堂的那一刻起，就被這裏優雅的環境和熱情的服務所打動。特別要提到的是，楊佳音女士作為我的接待員，她的專業素養和服務態度簡直無可挑剔。 楊佳音女士不僅耐心地為我介紹了酒店的各項設施和服務，還根據我的需求為我推薦了最合適的房型。她的笑容和細心讓我感到彷彿回到了家中，所有的旅途疲憊都瞬間煙消雲散。在入住期間，無論我遇到任何問題或需要幫助，楊佳音女士總是第一時間出現，並給予我及時且有效的幫助。 酒店的房間也非常令人滿意。房間寬敞明亮，設施一應俱全，床品柔軟舒適，讓我每晚都能有一個良好的睡眠。此外，酒店的早餐也非常豐富多樣，能夠滿足不同客人的口味需求。 總之，這次入住這家酒店是一次非常愉快的經歷，特別感謝楊佳音女士的接待和付出。她的專業和熱情讓我對這家酒店留下了深刻的印象，也讓我更加期待下一次的入住。強烈推薦給正在尋找優質住宿體驗的朋友們！

Bonnie小姐姐服務非常熱情，退房遇到了問題也幫我們很快的合理解決。房間也幫我們安排的很好，23樓視野非常不錯，很安靜。房間的全景落地玻璃非常酷。酒店的位置很好就在市中心，去in77和西湖邊都很近。

Bonnie小姐姐服務比較積極，退房有東西遺留及時告知。酒店環境很不錯，地理位置很棒，出去玩或者是趕高鐵都不用着急忙慌出門。外賣機器人可以把外賣送到房間，不是高峯期基本五分鐘內可以拿到外賣，之後來杭還會入住。

第二次來住納德了，體驗感非常不錯的，是回頭客了。天氣轉涼大堂新加了茶水台，有小零食糖果之類的，飲品也比較特別很好喝。Bonnie退房之後打電話聯繫我，問我入住感受，是可以打99分的程度。之後來杭還會選擇。

貌似是四星級酒店，裝修是成熟風格；位置離武林門碼頭很近，過去坐船遊大運河很方便；早餐豐盛，這點很值得期待。

入住納德的頻率很高，前幾次Bonnie退房之後有聯繫過我，後面都提前幫我安排房間，服務非常到位，酒店整體也不錯，每次住不一樣的房間衞生也都一樣棒。最近入住率比較高，房價略有浮動，早點定會更優惠。

房間衞生乾淨整潔，設施齊全，層高不高，衞生間不大。新年有寫福字娛樂活動。 專業旅拍套餐未預約。