Rezen Brook Hotel (Hangzhou Xixi Paradise)

Ulasan Rezen Brook Hotel (Hangzhou Xixi Paradise)

Rezen Brook Hotel (Hangzhou Xixi Paradise)

21 Zijingang Road (Zijingang Lu), Xihu District, Hangzhou, Zhejiang, 310030, ChinaLihat Butiran Hotel
Rezen Brook Hotel (Hangzhou Xixi Paradise)
Rezen Brook Hotel (Hangzhou Xixi Paradise)Rezen Brook Hotel (Hangzhou Xixi Paradise)Rezen Brook Hotel (Hangzhou Xixi Paradise)
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.2/10
Very Good
2186 ulasan
Ulasan yang disahkan
Location9.3
Amenities9.0
Service9.3
Cleanliness9.2
Tapis mengikut:
Susun mengikut:
All reviews(2186)
Positive reviews(2098)
Reviews with photos/video(424)
Classy environment(342)
Convenient location(325)
Easy to get around(202)
Friendly front desk staff(194)
Average sound insulation(89)
Close to metro(89)
Perfect for kids(75)
Has rooms for families(22)
Negative reviews(88)
Whidyo
Selected Queen Room
Daftar masuk pada Nov 2024
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 1 Jan 2025
Receptionist was very helpful! Scene also magnificient!
Jawapan daripada Pihak Penginapan: Dear: Thank you very much for your recognition of our work. If you are happy and satisfied with your stay, please help introduce it to the people around you. Thank you for your support, welcome to come home often!
_evas_
Special Queen Room
Daftar masuk pada Jun 2024
Solo traveler
11 ulasan
10/10
Outstanding
Disiarkan pada 30 Jul 2024
I should say that if I ever get the chance to go to Hangzhou again, I will definitely stay here, no doubt. The service is great, the room clean, its close to metro station, there is a Starbucks and affordable restaurant around the area. I should also say that the area is extremely green, I have no complaint.
6/15
Jawapan daripada Pihak Penginapan: The clear stream flows around the lotus beach, and the egrets fly high and the birds sing happily. Sometimes photos record a past, and sometimes photos flow with beautiful moments. Thank you again for the good comments from users and for the affirmation of the service of the front desk staff.
peiwen9098
Selected Queen Room
Daftar masuk pada Jan 2025
Solo traveler
2 ulasan
8.0/10
Very Good
Disiarkan pada 22 Feb 2025
The corner and the edge of the room were dusty. The soundproof was poor. The worst is that their was renovation two doors next to me.
Jawapan daripada Pihak Penginapan: 親愛的客人您好!感謝您在百忙之中抽空分享您的入住體驗,這對小布我們是很好的鼓勵呢。沒有在您這得到五星好評真是萬分遺憾,可能是我們在有些方面所不足,下次一定努力改正!請您相信我們在前進的腳步上從未停歇,來住酒店願成為您的家,期待着您再次回家看看!
Sebastian
Selected Queen Room
Daftar masuk pada Jan 2025
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 17 Feb 2025
Easy to get to, right in the middle of a natural wetland, beautiful scenery, and friendly staff with really good food close by
Jawapan daripada Pihak Penginapan: 非常感謝您的點評,這是您給了我們最大的鼓勵和肯定,“於時光無垠的荒野中,沒有早一步,也沒有晚一步,恰好遇見了想要遇見的人,這是一段多少美麗而令人心動的塵緣”,這裏就是您的另一個家,在這裏,我們將會為您提高最好的服務,希望您能像回到家裡一樣舒適,放鬆。
RaduMF
Twin Room
Daftar masuk pada Okt 2024
Family
1 ulasan
9.0/10
Great
Disiarkan pada 8 Jan 2025
The room was small, but nice and clean, with comfortable beds. The only problem was that the hotel wasn't too easy to find, because was somehow behind of a mall. The taxi stopped at the main road, and the distance was quite long and pretty difficult to find considering that it was really late and we were tired. It's very near to Xixi wetlands so it's pretty convenient.
Jawapan daripada Pihak Penginapan: Thank you very much for taking the time out of your busy schedule to share your check-in experience with us.It is a pity that we didn't get you five-point comments.Maybe we still have shortcomings.We will try our best to correct them next time.
Maxibon
Selected Queen Room
Daftar masuk pada Mei 2025
Solo traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 13 Jun 2025
X Location is good, and service is nice.
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
Anonymous User
Special Queen Room
Daftar masuk pada Ogo 2024
Solo traveler
2 ulasan
9.0/10
Great
Disiarkan pada 6 Okt 2024
It is good to look around because it is near a wetland. There is a restaurant nearby and a nice course for a walk. The bed is comfortable and the blanket is cozy. It is nice because it is located in a place that is not crowded. You can run the washing machine. The dryer is not cleaned. The sound insulation is not soundproof, so the sound of words and doors closing in the hallway is severe. Earplugs are absolutely necessary.
Jawapan daripada Pihak Penginapan: 尊敬的賓客: 您好!非常感謝您入住酒店並給予高度的評價,酒店每一個 板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可, 我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
J. Shakoor
Special Queen Room
Daftar masuk pada Mei 2024
Solo traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 27 Jul 2024
This was an unexpected win! Room was very spacious clean with a kitchen! I was in walking distance to a mall. Staff was very helpful! Definitely recommend
Jawapan daripada Pihak Penginapan: Thank you for your five-star praise and high recognition of our employees. I look forward to your next stay!
Peter Hau Chen
Selected Standard Room
Daftar masuk pada Nov 2024
Solo traveler
16 ulasan
9.0/10
Great
Disiarkan pada 15 Dis 2024
Good location and clean room!
Jawapan daripada Pihak Penginapan: Hello, dear guest, thank you for your praise. This is the greatest encouragement for Xiao Bu. It's a pity that we didn't get your five-star praise. Maybe we didn't do well enough in some aspects. We will definitely correct it next time! Welcome you to go home next time!
Guest User
Selected Queen Room
Daftar masuk pada Jan 2023
Business traveler
7 ulasan
10/10
Outstanding
Disiarkan pada 14 Feb 2023
The room I stayed at was upgraded to a loft by the friendly front desk guy. The very roomy space and high ceiling was very pleasant and comfortable. I think I’ll be staying here more often.
Jawapan daripada Pihak Penginapan: Hello, guest officer. First of all, thank you for choosing the Brook Hotel among many hotels. The hotel is located in the Xihu District of Hangzhou, on the southeast side of Xixi Wetland National Park. It is about a 15-minute walk from restaurants, entertainment, and the Alibaba Alipay building. In addition, it is only an 8-minute walk from Dongyue Station on Metro Line 3. It is a park that combines elements such as high cost performance, good natural ecological environment, and integrated life scene services. Our service mission is not the best, only better. We keep moving forward on a better road, keep forging ahead, and keep working hard.
Hejunru Hilary
Selected Queen Room
Daftar masuk pada Dis 2022
Solo traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 1 Feb 2023
Very nice cozy little hotel. Short walk from the subway station.
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for leaving this such marvelous comments for our teams guy. The Brook hotel is located in Xixi International Tourism Complex with convenient transportation. Only 10 minutes walk to metro station. Tree-lined and dining options are plentiful. We look forward to welcoming you again.
w
Selected Queen Room
Daftar masuk pada Okt 2022
Solo traveler
39 ulasan
9.0/10
Great
Disiarkan pada 15 Dis 2022
I love staying there in the wetlands. the rooms are small but worth it.
Jawapan daripada Pihak Penginapan: Xiao Bu believes that only when the family is not big, can we be happy if we have love. We hope that our heart-warming services will make you fall in love with us. Xiaobu has different types of rooms to choose from for guests with different needs. You can choose other room types. Different room types have different areas. Moreover, Xiaobu has a superior location. There is a lot of land around the scenic spot, so the price-performance ratio is quite high. We look forward to your visit again and wish you well!
Guest User
Multi-level Suite
Daftar masuk pada Jun 2025
Other
2 ulasan
10/10
Outstanding
Disiarkan pada 2 Jul 2025
The bed sheets and quilt covers are the best in any hotel I have ever stayed in. They are very white and clean, and the night view is beautiful.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Beauty can be felt at all times, and gaining recognition from users is the great expectation of all our partners at Bruker. Xixi has a wonderful pastoral style and a quiet and warm night. The Xixi Wetland you visited is also the most representative scenic spot in Hangzhou. I also wish your family good health and all the best. I look forward to meeting you again in a beautiful season! Have a nice weekend!
Guest User
Special Queen Room
Daftar masuk pada Apr 2025
Business traveler
47 ulasan
10/10
Outstanding
Disiarkan pada 20 Mei 2025
The room is very cost-effective, clean and tidy, and the location is also very good. It is right in the wetland park, parking is convenient, and there are many places to eat around. The service attitude is also very good. I recommend it for travel and vacation.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your good comments. It is a great encouragement for us to leave a good impression and gain recognition from you. The hotel is located in the Xixi Paradise complex with convenient transportation. The hotel is about 600 meters away from Exit A of Dongyue Station on Metro Line 3, and the scenic area can be reached in two subway stops. Nearby restaurants and entertainment venues include Waipojia, Starbucks, Xixi Courtyard, Huafang Restaurant, etc. The environment is beautiful and the scenery is pleasant. Our service tenet is that your satisfaction is our motivation. We look forward to your visit again and wish you a happy life!
Guest User
Multi-level Suite
Daftar masuk pada Apr 2025
Family
42 ulasan
8.5/10
Very Good
Disiarkan pada 6 Mei 2025
The advantage is the location, which is very convenient for visiting Xixi Wetland, and there are many restaurants around. The facilities are a bit old, and the hygiene is OK. The floor is relatively clean, but the gap between the bed is not cleaned up, which is a bit disgusting. The air conditioner is very cold, and it seems to have no effect after adjusting it. The bed is quite comfortable to sleep on. Overall, it is good. We booked it for about 500 during holidays, and it feels that it is worth 300 at most on weekdays.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您選擇入住麗呈布魯克酒店並分享您的入住體驗。非常感謝您對我們服務和衞生的認可,對於你提出房間細節的問題,給您帶來了不便非常抱歉,我們會加強員工培訓爭取下次做到更好。非常感謝您,您的發聲,是我們持續不斷向前的動力。希望您能給我們一個改過自新的機會,期待您的下次入住,祝生活愉快!