Ulasan Hotel Twinkle

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Nice view, and the place is neat the subway. However, the swim pool is not in the another building, and is not appropriate for the people who wanna “swim”.

Jerry and henry is providing good service and nice

Disappointing Experience at Twinkle Hotel, Hangzhou My stay at Twinkle Hotel in Hangzhou left me with mixed feelings. The hotel itself is beautiful, with spacious, clean, and comfortable rooms. However, several aspects of my experience were quite disappointing, enough that I regret my decision to stay there. Upon arrival, I found the front desk staff to be somewhat indifferent. While they efficiently checked me in, their lack of warmth and smiles made them appear disinterested in guests' experience. One of the primary reasons I chose this hotel was its advertised pool. However, upon arrival, I discovered that the hotel doesn't have a pool of its own. Instead, guests are directed to a nearby pool club, which, to its credit, was nice. However, the hotel misrepresents the pool service; they only provide a one-time ticket for the entire stay. If you wish to use the pool again on another day, you must pay an additional 128 RMB. This crucial information was not disclosed during booking, which I consider to be deceptive advertising. Another disappointment was regarding a promised free gift of digital version pictures, as stated in the booking. When I inquired about this at the front desk, they claimed to have no knowledge of such an offer. This inconsistency added to my frustration and left me questioning whether the fault lies with the booking app or the hotel itself.

Amzing hotel with breathtaking views. Stylish design and great bar also.

VERY COOL BATHTUB

good front. desk sofia nice

Good location with alot of food and supermarket just right downstairs. The room and facilities is all very new and nice. Super love the comfy home feel and the staff here is all very helpful. Will defen come back here to stay again if I’m coming.

OK OK OK

Nice hotel and good view

Room are pretty nice ar night

Nice!!!!

酒店服務好，入住的江景房視野開闊，住的很愉快 酒店的拍攝服務簡直太貼心了！攝影師啊哲技術一流，不僅會找角度，還特別會調動氣氛，拍出來的照片張張都像大片！沒想到入住還能收穫一套旅拍，真的太值了！強烈推薦給所有朋友，一定要體驗！

設施：設施基本上都還是很齊全的 該有的都有 衞生：衞生還行 沒太仔細看 環境：環境很好的 而且住的樓層比較高 視野比較好 欣賞城景無敵 服務：服務很是不錯的 那個男生叫什麼我忘記了 什麼強的 能快速的幫我辦理服務 好評！ 去周邊吃好吃的 還是很方便的 第二次住好評！推薦！