Tuankou Zhongan Radon Hotspring Resort

度假村沒有有些人説的那麼舊，房間還是挺乾淨清爽的，可能住過二期的會感覺這裏舊，但是這裡帶孩子真的很方便，推薦帶孩子而且孩子還小的家庭，早餐不錯，住在温泉中心很方便，下樓就是温泉和水上樂園，水上樂園雖然不大但是小朋友玩玩夠了，這樣玩也不會特別累，小朋友們玩的不想走，下次來玩還會來住

預訂的高級雙床房，有一晚沒房間了，前台直接將兩晚升級成景觀房！房間很大，設施齊全，可以直接在房間換好泳衣穿上浴袍到水上樂園和温泉池。酒店很適合度假，早餐豐盛！唯一感覺不足的是，前台接待人員態度不是很熱情，倒是走廊碰到的保潔員都很nice！

🚗 交通：應該都是自駕或者團體大巴車吧，一路上風景很美，杭州過去兩個小時，不要遇到高速堵車就還好啦 🧹衞生：真的蠻好的，本人略潔癖，並且帶小孩，會爬上爬下，拿濕巾擦了一遍角角落落，基本沒有發現很大灰，陽台晾衣桿都是擦過得，好評 🍃環境：攜程訂不到陽台房，到前台後給免費升級的，所以陽台望去景色還可以，不過主樓面對的都是別墅區應該，水聲也蠻大，關窗就還好 🔔服務：服務蠻好的，諮詢，問路，服務什麼的，前台小戴還主動免費給升了房型，好評哦 另外自助餐應該算普通水平吧，量很足品類也還行，就是味道一般 中餐廳，有小份菜可以點，一家三口吃也還算划算，小份菜量也不少 不足還是要説下 一個是，入住酒店，是不可以去別墅區的無邊泳池的，但是推薦文案裏面一直講，會讓人誤解 另一個不太好的就是客房和温泉太遠了，距離吃飯的地方也太遠了，不帶小朋友走走都很累啊，帶娃就更累了 最後就是，因為堵車過了午飯時間才到，衹能開車出去吃飯，比較不方便，尤其是天熱懶得動，不過發現了一個很好吃的麪館，也算找補回來啦 下次還會去，會考慮家庭組團去別墅區 【親子設施】寶寶玩的地方蠻多的，我們就住一天，有點趕，而且寶寶小，四五歲以上可能樂趣更多 【温泉湯池】温泉夏季估計是淡季，我們基本包場，泳池孩子會比較多，有些設施略微有點老，蚊子很多，温泉裏面賣東西的價格都還挺平價的，游泳圈三十塊，泳衣我們自帶，不清楚價格 總體講還是挺好玩噠，考慮作為長期項目哈哈😃

一家四口去的，我衹想説這裏真是太適合帶娃了，房間去水上樂園和温泉都很方便，直接穿上泳衣過去就行，遊樂設施孩子玩的超級開心，飯後酒店外面散散步也很舒服，而且服務感覺很好，特別是前台的小章又漂亮又熱情，必須點贊，總之很滿意，下次還會來

早餐品種豐富，非常適合帶孩子親子游，水上樂園，室內外n個温泉池，遊戲廳，影視廳，spa，健身房，ktv遊樂設施齊全，不出酒店就可以玩個夠，地下停車場直接電梯上樓，夏天在龍井峽漂流之後再回酒店泡温泉，很愜意，還打算冬天去住一次，到時候可以大明山滑雪加泡温泉👍

Overall stay was nice in the hotel. Rooms were clean and spacious. Breakfast had many western and Chinese options, which were good. Our package included indoor hot-spring experience which was suitable considering the cold weather outside. Only disappointment was 'Nausicaa of the Wind Tour Ticket' which was included in the package while booking from trip.com. In trip.com under package details it was mentioned that it was a scenic stop/park and we thought entry to that place is free but additional rides are payable. This information was absolutely misleading as after wasting lot of time, the information we received (after calling the provided contact number, talking with Hotel staff) was 'Nausicaa of the Wind Tour Ticket' was not located in or nearby the hotel but was in a totally far-off place. No clear information was provided by calling the contact number on how to use the offer as mentioned in trip.com booked package description. Either trip.com should remove that offer or provide a clear description about the location of that place, with pictures if possible, otherwise people will feel lucrative about the offer and go for the booking which actually is misleading.

i have been to the hot springs three times before but I had never stayed at the hotel. This was my first time. I imagine the receptionist felt a little nervous when faced with two foreigners and maybe she felt shy. However, I found her lack of greeting, not a 你好 or 下午好， a little cold. When she did communicate with us, it was in super fast Mandarin to which I requested 请慢慢说 to no avail. She repeated just as fast twice more. I felt frustrated and then resorted to using a translation app. She called over an English-speaking Indonesian staff member. I don’t have the expectation that people will speak English to me, but I do appreciate slowing down in Mandarin and using simpler language. Hand gestures help a lot also. I wish she had told us the WiFi password, and where to access the hot springs. These are two key pieces of information a receptionist should provide when you check into a hot springs hotel. Our room had plastic flip flops to be worn to the hot springs. My pair had two left feet. When I showed the staff member on the second floor, she was helpful and got me a new pair. The hot springs were lovely, as usual. The buffet breakfast was better than the buffet dinner. The layout of the hotel leaves you walking from building to building. At first it’s confusing, but then it becomes okay.

Beautiful location, could find privacy in outside pools . Nice selection in buffet dinner

It is difficult to rate the location....far away from the trainstation. If you go to a place like that, you know what you get. Facilities are not new but all ok. In some of the various swimming pools, the water quality seemed to be not very good (not talking about the hot terms). The staff is friendly and helpful. The only thing I really need to complain about is the food quality (I considered that in the "Cleanliness"). At the first breakfast there was something wrong with the apples, honeymelons and yoghurt (although it was packed and the expiration date was ok). I had chinese soup on the pool on the afternoon that tasted old and not good too. The food on the other days seemed to be ok although I didn`t eat much anymore. Afterall I had physical problems for 5 days.