Ulasan Regal Hotel Hanoi

What you pay is what you get~ location is good if you like to walk along lake side and enjoy some coffee and relax~ surrounding area have alot of local food and also Japanese restaurants that serve nice food at reasonable prices..

At first they didn’t want to check me in, because “there were no available rooms”. But when I showed the paid reservation, they magically found a room for me. Dirty and old room.

Good.

We booked two rooms, but when we arrived it was already evening. However, they said one of the rooms had been sold to a traveler who was taking a break for a few hours, so we had to wait until the traveler checked out and cleaned the room before we could have a room. The road is very narrow and there is no way for cars to pass each other. The road was still closed the next morning, and cars were unable to get through the gate. It doesn't matter if the room is old, but if the cleaning is not done well, it will make people feel horrible. I hope the hotel can see my small suggestions and make improvements. If the cleaning issues can be improved, I wish your business will prosper in the future!

Old shabby room, no window. In the photo when choosing a room the view is completely different

I'm used to the local atmosphere so I personally have no complaints.

The room smells good but the furniture is a bit old.

Very satisfied, the staff are very friendly and the room is clean

I felt bad, it was hard to find, and there were no windows, which was uncomfortable, and the location was a bit awkward. I left immediately the next day

Because it is a small hotel, there were some language communication issues, but we used a translator so there was no major problem. Lotte Center Hanoi, which opened recently, is nearby, so it's easy to walk to, and a small lake is right in front, so it's good value for money.

The mother and child rested very comfortably, happily and cleanly

Clean, beautiful room, nice location near the lake, can go for a walk

The environment and facilities are very good

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