Hotel berhampiran Treasureology, Harris Township

Kakitangan hadapan sangat kasar, saya masuk ke dalam bilik saya dan mendapati ia hanya mandi dan saya mempunyai anak kecil yang tidak boleh mandi jadi saya menelefon di hadapan dan diberitahu kerana saya menempah di tapak pihak ketiga, saya mendapat apa yang saya dapat walaupun gambar penerangan bilik menunjukkan tab mandi. Saya rasa mereka memandang rendah saya kerana menggunakan pihak ketiga dan bukannya melalui mereka.

Not a good experience. Check in was slow, but clerk was friendly, even if he didn't seem to know much about nearby restaurants. Pool was closed for remodeling. Room was on 3rd floor and only ice machine was on 1st floor. Halls and elevator were dirty, but room was better. Got back from dinner to find I couldn't connect to internet. Went to desk only to find out internet has been out for last 3 days. Had to go elsewhere to get work done. Went down to breakfast at 830. No one was there to refill items, or even ask for something. No eggs, no sausage. Syrup almost gone; had to pour it out, because it was below spout. No knives to cut waffles or spread toppings on a bagel or toast. About 15 min later at check out, mentioned breakfast issues to clerk, who indicated been out of knives for a week, and that breakfast person was supposed to have filled everything before leaving. Breakfast was served until 930. Do you stock at 830 and hope it lasts an hour????

I stay primarily at Marriott for business because I can depend on the cleanliness standards, professionalism, and policies always falling with in a range of acceptability. Not always great, but sometimes, and never terrible to the point of unacceptable. During my recent stay I had to travel to the South Bend area for a week and then to the Indianapolis area for a week. Residence Inn was changing over to a new billing system during my stay and advised there would be additional minor funds held against my credit card during the change over, even though I paid ahead of time. Not a problem, have a decent limit and it would be refunded. Then my credit card started getting declined. Well apparently the new system had glitch and my credit card had 12 or more charge holds amounting to $12000. I talked to the clerk that evening and the he said the manager would call me back. I never received a call. Upon check out the Operations Manager was there and promised an executive level call back in response to this. It may happen, we’ll see. Luckily I have other credit cards to rely on during my travel, but what if I didn’t! Next issue is I checked out on Saturday at 9:00AM after checking in electronically to Townplace Suites in Indianapolis. I used a 12:30PM check in time and the system accepted it. My assumption is I’m good to leave get into my room in Indy. So, I leave South Bend headed to Indy to get my room and key, set up and get some work done. I get there and am advised by the clerk, who was very nice and polite, that she is sorry the app does that but no rooms are available until after 3:00PM. I would have stayed in South Bend and worked if the app had advised me that I could not check in at 12:30PM, but it accepted that input. Now I’m stuck driving around Indy with $12G racked up on my credit card until 2:00PM. 2:00PM by the way only because the clerk convinced the cleaning crew to have something ready earlier than 3. If she hadn’t at least tried I would have given 1 star. Oh and the washer dryer at the hotel is broken so I guess I’ll spend my time at a local laundry mat. I hate doing this and writing a bad review because I feel like all folks do today is complain, but I’m frustrated with the Marriott experience this time and have to vent.

Room was nice, but the bathroom could have been cleaner. Queen beds were not an option, just double beds. Very few guests, so we had the pool area all to ourselves. Breakfast didn’t last long enough for my family. Staff was very kind.

The Inn at St Mary’s is perfect.y located alongside the tri campus setting of Notre Dame, St. Mary’s and Holy Cross College. The gathering place in the lobby is friendly and conducive to companionate activity. Very helpful attendants made everything go smoothly. The complimentary breakfast was better than elsewhere.