The housekeeping staff could improve their cleanliness efforts. There were areas that were definitely neglected in the bathroom and the kitchen. For instance, there was visible hair in the shower, dust/dirt in floor corners and unfortunately INSIDE Kuerig!! While I usually, pack wipes and disinfectant spray, it is unfavorable to NEED to do it versus doing it out of habit. Additionally, cookware and utensils were not properly stocked in the kitchen. While, guest services were responsive (i.e. arriving within 15 minutes of call), these are the little inconveniences that affect guest experience. This rating could be lower, but the friendliness of the staff contributed to a more favorable rating (i.e. 3 stars)
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