Hotel berhampiran RHS Garden Harlow Carr, Harrogate

Having stayed before - the location of the hotel is an ideal spot for anyone wanting to stayed central Harrogate - with everything on hand. Breakfast was ok for buffet style however it should be explained to guests where things are and the likes of tea and coffee is self service. Our main issue is the car parking facilities. We have a large vehicle and the entrance and exit are very tight for space. Also there is a form of ducting on the roof of the car park which is not highlighted to warn you so when we opened our boot to put in our cases we damaged our vehicle. As a paid for car park I feel at some point it will seriously need addressing and in future it will make us consider our stay.

Stayed one night as we had an early flight from Leeds Bradford airport On arrival we recieved a friendly welcome from the lady on reception The room was clean with all the usual items. Ideally located for the airport also nice and quiet as it is not on the flight path.

Great location, lovely staff, and the breakfast buffet was marvellous. The lady at the breakfast who looked after us was first class and really made for an enjoyable breakfast, she was a credit to the hotel.

Location of hotel is excellent for shops, restaurants and pubs, the room was exceptionally clean. The only downside in room was shower had no shelf for items and took a bit of figuring out. Staff were polite and on hand to help if needed. The parking is on a first come first served basis.

Pleasant staff rooms clean and tidy breakfast was a continental style which was nice would definitely stay again

A really lovely, rustic, warm venue, a little out of Harrogate away from the busyness. It's easy to find as it's just off the A61. We had a super-king room, it was in a little out-house next to the Inn, you walk past a pretty garden surrounded by fairy lights. The room had a very log cabin feel, clean and quiet with a lovely view of the garden. We had dinner in the Inn (the mushroom and spinach pie was incredible) prices were reasonable; £18 for a Pie meal and a drink on a Monday. Breakfast from 8 - 10am, it was the best breakfast I've ever had at a hotel! We ordered Smoked salmon with scrambled eggs, presented beautifully and tasted amazing; Cereals, pastries, overnight oats, yogurt and fruit available to help yourself to. The best part of the whole experience was the staff; every encounter we had with a member of staff was a positive one, they did what they could to make your stay an enjoyable one and dealt with any request with hast and were all extremely friendly. Tymo who greeted us and showed us to our room, the tall man and young blonde girl that served us at dinner, the older gentleman who served us at breakfast (super friendly and professional with a great sense of humor) I feel bad that we didn't get all of their names, but we literally couldn't fault any of them! A fantastic venue and truly deserving of a 5*, we would highly recommend it.

From check in to check out, what a friendly, olde world place this is, Arrived early into a very small courtyard car park which we did find a space, though there is ample parking next door as the owners have bought next door to re develop, shown straight to our room by a lovely, friendly lady Our room was on the road, to the left of the archway, we had our own front door which took us in to a lovely little hallway and a delightful room, probably one of the cleanest we've stayed in and I've stayed in lots of high end hotels, The noise from the road at night could have been a problem but we were provided with ear plugs which we didn't use, The breakfast choice was amazing for a B & B, all freshly cooked to order and Karen our waitress was lovely, felt we'd known her all our lives, a lovely lady, a credit to the business, Right opposite the bus station so if you wanted to go to York or Harrogate, buses on the doorstep, Plenty of eating places and pubs, quiz night and market day on Wednesday with its own town crier, what a treat Knaresborough....what a beautiful place, plenty of walks along the river nydd, beautiful buildings and of course the viaduct, Castle and gardens, was probably the hottest day of the year so we couldn't manage a further walk to mother shiptons caves but that will be for another day

We booked here to celebrate being together five years & loved it. Staff are brilliant, such a friendly kind bunch. The food is so tasty, though the burger was slightly disappointing but everything else including breakfast was so fresh & tasty. Our junior suite was beautiful, so tranquil, so spacious & perfect for our stay. Carparking isn't ideal but other than that was excellent value for money. Thank you to all your team & we will be back, even if just for the Scotch Egg!!!! Lovely stay.