Hotel berhampiran Sophie Likes, Harrogate

Location of hotel is excellent for shops, restaurants and pubs, the room was exceptionally clean. The only downside in room was shower had no shelf for items and took a bit of figuring out. Staff were polite and on hand to help if needed. The parking is on a first come first served basis.

I arrived late at night with my little one and checked in around 23:00. I was offered room 103 and I was hoping Premier Inn would live up to its end of the bargain which was to give me a good nights sleep which I didn’t get. Room 103 was next to some staff/store room of sorts that was continually being entered during the night, there was a loud refrigerator type noise that I wasn’t sure if it was from the air con that I needed to use to heat the room as it was freezing and there were no heaters in the room, or that staff/store room next door. The tap in the bathroom made a horrible squeaky noise whilst it ran and got louder the longer you had the tap on, and the nail in the coffin was that even though the hotel clearly states no on site parking, there were cars parked right next to my window where a car alarm kept going off in the middle of the night and made the whole experience absolutely horrific!!

A lovely stay in a delightful hotel. Polite, helpful staff coupled with a lovely room, quite small but perfectly adequate for a solo traveller. The bed was so cosy and the bathroom was armed with a powerful, refreshing shower. I also sampled the food from the attached restaurant - The Fat Badger - which was delicious. I shall look forward to returning in the future.

Spent a lovely weekend in Harrogate at the Old Swan Hotel. Location is excellent, literally a stone's throw to the city centre. Parking at the hotel is also very good (but extra cost - £10 per night). Our room was an executive suite and seemed slightly tired. It wasn't open plan to the living area which didn't suit us. We would probably book a standard room instead, if we returned. The room was a bit dark, could do with brighter decor or lighting. We felt cleanliness was average at best. The shower (above bath) was very good and the provided toiletries very nice. Provided bathrobes were a bit creased and looked very 'used' and therefore didn't encourage wear. Public rooms, the bar and the grounds of the hotel are lovely. We booked dinner on our first night. The dining room is wonderful and the meals served were very nice, better than many hotel restaurants we've tried. We had breakfast included. Breakfast is taken in the wonderful restaurant. It is a buffet breakfast , including full English and was extremely tasty. Pastries were lovely too. Unfortunately the toaster was very slow and often caused queueing - they need to find a better solution for providing toast. The hotel was very busy and seems to be a popular option in Harrogate. There was also of course that Agatha Christie, mystery vibe going on. The lift at the hotel is too small for a large, busy hotel and didn't give any indication as to which floor it was on. Possibly age of the hotel prevents adding a larger or additional lift ? We enjoyed our weekend stay and felt we got value for money. All the guests we chatted with seemed very happy with the hotel too.

Beautiful family run hotel, from the moment we arrived until we left it was such a lovely stay. Gorgeous room, the beds were so comfortable, fabulous bathroom. Delicious breakfast, wonderful selection and lovely staff that couldn’t do enough for you, we’ll be back!!

Greeted with a friendly face and directed to reception. It’s a massive hotel old but clean and interesting. Our room 333 over looking the back of the hotel green lawn. The only thing I wasn’t keen on was the tea making facilities, which were polostrine cups like takeaway ones. Maybe from Covid, and the tea milk and sugar in a tied up bag, no tray. But later on we ordered sandwiches from the bar and he said that he could get them to our room if we wanted to rather than wait in the bar for them. That’s when I asked for a real cup and he said that he would send two up with our sandwiches. Nothing is to much trouble, I would and will be staying here again.

Great location, lovely staff, and the breakfast buffet was marvellous. The lady at the breakfast who looked after us was first class and really made for an enjoyable breakfast, she was a credit to the hotel.