The gentleman at the front desk was wonderful. It’s been a really long time since I experienced decent customer service but this gentleman (I wish I caught his name) was so kind, helpful and really went above and beyond. When our key didn’t work for the room he not only got it fixed immediately but he walked me to the room to make sure it work and asked if room was up to our standards, even went as far as to offer to change us to a different room if it wasn’t (which wasn’t necessary as the room was perfectly fine for our needs). I would recommend this hotel to anyone staying in the area. On top of this the price was great.
Terjemah