Hotel berhampiran Shishiiwa Tenbodai, Hatsukaichi

I arrived late on my arrival day and the staff told me they are closing the door 24.00 pm. It was quite a walk from the ferry terminal to the hotel (i guess about 20 min. walk with my luggage). Later i found out they have a free shuttle service -.- . Anyway staff at the reception and in the dining room were very nice and the room was ok. Everything clean as expected and a small Miyajima souvenir are waiting to be eaten^^. The bath area was small and good, as was the air in general on that island. After chek in you get a yukata and the key to your room. One thing i felt sorry about; Staff worked until 24.00pm, just to start working again at 5 a.m. .Thats not ok. As a result, an email i send earlier about changing my room was overseen. I am not mad about it, since i arrived late anyway. But for gods sake,let the staff at least get some rest between the shifts lol.

Decided to stay at this hotel because of its close proximity to Itsukushima Shrine and the Torii Gate. Wanted somewhere that I can quickly go to take sunset shots and quickly head back to the hotel, given the low temperature during evening. It was within ＜5 min walk. A ********* lady staff managed my check-in and introduced me to my room. She also served my delicious dishes during dinner and I was relieved as I need not worry about using Japanese to communicate. Night falls and I was unfortunately down with a bad stomach flu with constant vomitting. Needed urgent assistance but had to wait till 7am before there is English/Chinese speaking staff to manage my concerns. Thankfully there was a clinic open from 9am-12pm, given that it was a Saturday. The hotel helped me to book a taxi there as I wqs too weak to walk. Before that, a male Japanese hotel staff gave me some medicine to curb my vomiting. I really appreciated these help rendered by the various hotel staff, especially when I was travelling alone. Thank you and I hope to visit again.

Good points: 1. Location is amazing since it’s right on the island and everything is within walking distance. 2. We had breakfast and supper included in the stay. Food was varied and plentiful for most palates. Plenty of fruit and veg too. 3. Staff for 98% of the time was great. Language barriers are expected. Google translate is a perfect alternative to the translation issue. The front desk staff were awesome and was extremely helpful. 4. Room is spacious for a traditional Japanese hotel. We had our own onsen which was delightful. The beds were mostly comfortable and we had two full mattresses pushed together creating a massive king! 5. Once you enter the hotel you must take off your shoes and the hotel provides house slippers which generally fit most people. The lobby has shoe cubbies for your shoes. They do not lock, but Japan has very little petty theft so you don’t need to fret over potential thievery. Negative points: 1. This is of no fault of the hotel, rather it’s a Google maps problem. Be aware Google maps will basically have you climb the mountain and drag your suitcase through a dirt path. Instead put in the Miyajima post office and with the water to your right, turn up to the small road with the post office to your back. Keep going straight for about 2.5 city blocks and you’ll walk right into the hotel. Much easier than the 40 minute hike we took. 2. Restaurant staff on the whole were great. Only issue was this morning when we went to breakfast this morning and tried to sit in our usual table, the staff tried to sit us with some other people. I asked if we could sit at a different table and the individual said no and walked away. We didn’t know these people they tried to sit us with. However, they were tourists like us. I was frustrated because the staff member just walked away from us when I was still speaking to him. Very rude! 3. The toilet room smelled really bad. It was a combination of mold and chemicals.

We wanted the ryokan experience and we certainly got it. We arrived early so able to drop off luggage at the front. First, the hotel has pick up/drop off services for/from the pier. Just contact them to provide the time and they'll be right out front with their black van to pick you up. The staff is very friendly, and had our luggage in our room by the time we came back to check-in. We had the 308/Kaede room. Wow, it was huge. There were basically 4 rooms, one western style dining room, one Japanese style dining with tatami mats, another tatami room, and a sitting room facing the Itsukushima Jinja Pagoda. It was pricey so maybe why the hotel didn't seem full but there were so much to the hotel. While you are out, they will setup the mattresses for the night. There is also a massage chair in the room, along with Yukatas you can borrow for the stay and to use while at the onsen. As for the facilities, there is so much to the hotel. It has a cafe facing the street, and a rooftop terrace that overlooks the harbor area as well as the shrine. at the upstairs floor, there is a quiet reading room, as well as several focus rooms, and at both of these, there is all you can drink soft drinks, popsicles, beer, hard liquor, and coffee. We were up in the terrace multiple times through our stay and never encountered a soul. We opted for the included breakfast which is a traditional Japanese breakfast. It wasn't the kids' cup of tea but a great experience nonetheless. The onsen was in the basement, open to the public but we only saw staff come in to use the shower, and usually had them all to ourselves. There is a channel from the room that you can view to see if there are folks in the onsens but that never seemed to be accurate. Location was remarkably convenient. It's facing the ocean and the Shopping Street was right behind it. And couple minutes walk to views of the Itsukushima Shrine. We really can't recommend this hotel enough and worth what we paid. It lived up to our expectations and desires for the full ryokan experience.

Located a few minutes walk from the ferry port and easy walking distance to Itsukushima Shrine and all the shops/restaurants. This was my first time in a ryokan/ryokan style hotel, fortunately I’d done my research and knew what to expect with regard to mealtimes and the facilities. The hotel is a bit on the old side, but that just added to the charm for me. I was in room 308 which was a Japanese-style single. The main room was very spacious, with a good amount of storage and even a large safe (with an actual key), which I was all very happy about as more modern hotel rooms I stayed in on my trip could not offer the same. The bathroom had separate rooms for the toilet and shower/bath wetroom and the counter level for the sinks seemed to be a bit low. The room lobby (for want of a better description) has a fridge and tea/coffee making facilities. WiFi was fine (not much phone signal), I didn’t use the TV at all. In the cupboard/wardrobe there is a yukata to wear when in the hotel if you wish (which I did in the evenings for dinner). My booking had breakfast and dinner included, which was taken in a dining room on the second floor. Each room has their own table. No matter the meal it’s a set menu of several courses of what I believe has a lot of locally sourced seafood. To be honest I had no idea what most of it was (even after using Google Translate on the menu) but it’s all part of the fun! I ate everything that was put in front of me and didn’t go hungry. The hotel also has a sento (public bath) which while par for the course regarding Japan, maybe a bit unusual to a Westerner. Again, I knew what I was letting myself in for (please do your research on the correct etiquette) so I visited to both clean up and relax a bit before dinner. I found the staff to be very friendly and extremely helpful, with some on the front desk speaking prefect English if your Japanese falls a bit short. One day I had left quite early for the day and came back quite late and was addressed by name on my return to confirm my meal times, which was a nice surprise. Even though this wasn’t my first choice of hotel in Miyajima and it did take a little bit of adjustment regarding the whole ryokan experience, overall I had a great stay and had a suitably relaxing time. I would happily stay here again if given the option.

The Miyajima location is good although much better with a sea view . The hotel is comfortable without being luxurious , beds especially and a good wet room shower/ bath set up . Rooms are quit simple but very good . Free high quality toiletries abound but towels are pretty small - we would have traded fluffy and big for less freebies The staff are very helpful with good English spoken by the maitre d especially Public areas are clean and simple The kaiseki package is necessary and has a lot of food with many choices of main dish to cater to any need . Visually it’s lovely however even allowing for some different tastes I’d say the overall standard was variable , in particular the grilled fish and seafood was a bit overcooked. Some more flexibility over breakfast would help - we B left for an early ferry day 2 and even though our schedule was for a western breakfast it was not possible to give us some croissant or anything to go This is a good comfortable property - but not luxury standard as implied

家族で宿泊させて頂きました。 海側の部屋でしたが2階のためちょうど前に建物があったので景観がどうかなと思いましたが大鳥居も見えたので良かったです。 チェックインの際チェックアウトが10時と言われましたが予約の際に12時となっていたので説明するとちゃんと対応して頂きありがとうございました。 お料理もお風呂もとても満足です。また利用したいと思います。

After battling crowds in Tokyo, Kyoto, Osaka and Hiroshima, Miyajima and the Hotel Miyajima Villa were a welcome respite. Indeed, we so enjoyed our stay that we added an additional night. Before and after the arrival and departure of day trippers from Hiroshima, we felt as though we had the island and its wild deer all to ourselves. The hotel is immaculate, ideally located (a few steps from the ferry and a short walk to the island's attractions) and staffed by incredibly helpful, friendly and energetic staff. A hearty breakfast got each day off to a solid start while our afternoon soaks in the top floor onsen were perfect for getting rid of kinks from a day of sightseeing.

女子旅で、一泊させて頂きました。 お部屋もとても綺麗だし、接客対応もとても良かったです。 朝夕食は、ハーフバイキングでしだが 夜食には、ステーキ&海鮮の鉄板焼きが付いていて とても美味しかったです。 お風呂上がりに、ビールやソフトドリンク アイスなどが無料で頂けるのも嬉しいし、浴衣の無料貸し出しも 最高でした。 ただ、 一つだけ言わせていただくとしたら 駅→ホテルの無料送迎が 19:00以降が無くて、ナイトクルーズをした後にホテルに向かいましたが、タクシーも全くいなくて 歩いてホテルに向かうしかなくて、かなり疲れました。 もう少し遅くまで、無料送迎があったら嬉しいです。

Loved this hotel. Right next to ferry, so we stayed on Miyajima Island as late as we could, before heading to the ferry and hotel. Get off ferry and the hotel is about a 3 min walk. We had a great view of the sea. A little space inside rooms. Friendly staff. Own bathroom.