We booked 2 rooms for 2 nights at the Residence Inn Hattiesburg to attend a wedding. This is a 5 star review specifically because of the hospitality and kindness re received from all of the employees we encountered. Each person greeted us with a smile and a “can do” attitude! Tamike Dantzler - assistant manager, placed us exactly where we wanted to be — in rooms across from each other on top (3rd) floor. The rooms were very clean. Everything was in good working order. It was very quiet. We all slept well. Breakfast was fantastic! I was able to pick up excellent, fresh coffee around 5 am each morning. The food was probably the best I’ve ever had at a Residence Inn breakfast, including a variety of hot foods. The grits were very hot and tasty. Very fresh bananas & oranges were plentiful. Lisa Lofton had it all ready early each day and greeted us warmly each morning. Shannon on night shift was already prepping for breakfast giving the food service staff a head start when I came down for coffee each morning. Alnora Haynes and Antwan Martin were constantly in motion restocking items, clearing tables, and kindly assisting guests. These employees clearly enjoy their jobs! It’s really awesome to see such a great team working together and treating people with such kindness. Jennifer Peters was very helpful each day, answering questions about the local area. This is one of the few hotels we’ve stayed at recently that seems to have adequate housekeeping staff. When we returned to the hotel midday, we encountered multiple housekeeping staff briskly at work restocking and cleaning rooms. Our rooms had already been tidied by Jennifer D, who did an excellent job. This Residence Inn is an older property. It could use a refurbishment, but everything works well, even the equipment in the fitness room. If you prioritize cleanliness and excellent customer service over modern furnishings, the Residence Inn Hattiesburg is an excellent choice!
99 Ulasan