Hotel berhampiran Central Park, Havana

위치는 최고입니다. 직원분들도 친절합니다. 수영장도 예쁘고 바의 음료도 맛있습니다. 청소 상태도 깨끗합니다. 하지만 방에서 바퀴벌레 한마리가 나왔어요. 그리고 조식이 부실해요.

Everything was good and friendly staff, there wasn’t internet on first day and they give us alternative cards for 5 hours and it is really appreciated but for 5 stars I will expect no issues like this. But you are on Cuba you need to understand that and have a patience. All in all recommended.

The good stuff...I stayed in a junior suite on the first floor for 3 nights, and it was huge, massive bed, comfy sofas and the balcony was about 25m long. Also had a great view of the bay. It also did all the basics well, the bed was comfy and the air-con worked really well and quietly. So the room was a pleasant place to stay. Contrary to some of the reviews on here I found it to be very clean. However as with many things in Cuba it was old tired and broken. I have sympathy as I don't think they have the money or the equipment to fix it. Here were some of the issues: - I was looking forwards to a jacuzzi bath (bit of luxury at the end of the stay). However no bath plug (which they tried and failed to fix), I bodged one with a bag, but the water was tepid and the jacuzzi didn't work. So no jacuzzi. - The room is on a very busy road/buss stop and there was glass missing from the windows so it was really noisy, like sleeping right by a main road - all night. - Some of the window shutters were broken/missing - Bathroom lights not all working - One of the bedside lights didn't work - Window handle had fallen off - WiFi didn't work the whole stay - No pressure in the shower - The shower fitting was wrong, so the water didn't point at me - The breakfast wasn't great. Buffet with fruit plus eggs (similar to others I had been served in Cuba, but lower quality, there was cereal, but it was not stale, but completely soft, it must have been out/open for ages) - The bar man ripped me off. I had a lemonade. In posh restaurants in Cuba this would be 100-150 CUP (about 1 dollar) and made well with crushed ice etc. I got served what tasted like a lemon squash with ice cubes. Their online menu said 100CUP. The barman said 300 CUP or 5 dollars, and I had to pay with a credit card, and he charged me $3.30. So either the bar is ridiculously expensive (over 3 times the standard price compared with better restaurants) or the barman overcharged me. Anyway overall I quite enjoyed my stay and the only thing that really bothered me was the rip off at the bar. However as I paid over three times more to stay here than I would have done at a Casa I was expecting it to be a little less broken. For example if you pay extra for a jacuzzi, but can't use it then I can't really give a positive review, even if I do understand the difficulties they have.

I had an amazing experience at this resort, it has a great location so I could share with my friends and walk in Havana. The staff is kind,specially Kiara,from Customer Service. The food is excellent and I love Coffee at nigths. I just wanna comeback again,see you all soon.

The hotel is in a good location, easy walking distance to all the sights and it’s very close to the iconic Hotel National de Cuba, which is a must see! The staff are amazing, especially the front of house/reception, the pool staff on the roof deck, and the ground floor bar staff who were all friendly and helpful. The breakfast was a good variety of local and continental options, buffet style with a range of drinks/juices. I used the gym and the pool, was a good experience. Taxi from the airport to hotel and return to the airport cost me £10 sterling each way, but of course the taxi guys do try to charge double that, so negotiate amicably and pay a fair price! I had a slightly scary experience on my final night at the hotel, when a strange man entered my room at 11.30pm! I had to chase him him and report him to reception downstairs. I was told he was the maintenance guy who accidentally went into my room. I was not given an apology by the manager nor offered any resolution, as I wasn’t able to sleep that night due to anxiety etc. Imagine if I had been a less able man, or even a female, I dread to think what could have and would have happened! The matter was reported to Trip.com who apologised but it should have been the hotel manager who spoke with me, and I felt disrespected that they still to date have not bothered to contact me! Overall, the hotel is nice, but it was just my end incident on the final night that messed up my experience.

My first visit to Havana and won't be my last... these guys gave me a stay to remember, it was my Birthday whilst there, I got a cake, and a lovely greeting, also they they got me a Classic car to Buena Vista Social club... before I headed to Varadero... 🥰🥰🥰 special thanks to Raymundo, Elizabeth, Ruben,Cristina Edgar, and Iran... and all staff were lovely. Amazing stay. THANK YOU

Так получилось, что за короткое время я останавливался в отеле дважды, поэтому пишу два отзыва в один день. В общем, отель по-настоящему прекрасен - всё добротно, красиво, удобно и стильно (отель открыт с 1929 года и, в целом, сохранил свой стиль за небольшими исключениями). Изначально над ним работали основательно, и результат не подвёл - по настоящему хорошие вещи не теряют с возрастом свой класс, а наоборот, приобретают дополнительное достоинство, ну как коньяк или выдержанный ром). Добавляет ощущений (вернее, возводит их в степень) отношение персонала - душевное и неравнодушное. Встречал здесь гостей, которые всегда останавливаются в этом отеле, когда приезжают в Гавану. Видимо и я буду теперь таким человеком))

這個酒店是新建成的5星級酒店，性價比很高

Проживали в данном отеле с 11.04. по 14.04. 24г. трое взрослых, бронировали номер 2 спальных места + софа, что получили двухспальная кровать и кресло кровать без постельного белья!!! При обращении на ресепшен нам ответили ничем помочь не могут, такое бронирование! Берите с собой простынь и одеяло для проживания в этом отеле. Есть кофемашина, но нет кофе, из душа течет вода, лужа по всей комнате. Завтрак хороший, спортзал тоже, до центра Гаваны- такси, рядом магазин со спиртным за валюту, тож. плюс.

I stayed in this hotel for 3 nights and I enjoy it very much. The room were cleaned and the cleanig lady even left us a note saying welcome to us, the food was good and also all the people from the hotel were very nice to everybody. I recomend this hotel and if I will come back to Havana I will definitelly stay here.