Hotel berhampiran National Capitol of Cuba, Havana

打卡凱賓斯基，首先位置一絕，在國會大廈的斜對面，然後頂樓的bar真的很贊，坐在這裏就可以看到 Centro Habana以及La Habana Vieja的全景，還有一個頂樓的游泳池，甚至連電梯都是觀光電梯，是拍照打卡的好去處。總的來説體驗還是很OK的，可以在這裏喝雞尾酒，欣賞哈瓦那城區的風景。

The Iberostar Selection Parque Central exceeded my expectations in every way. Its central location, luxurious accommodations, and top-notch service make it an excellent choice for anyone visiting Havana. Whether you're in town for business or pleasure, this hotel provides the perfect blend of comfort and convenience. I highly recommend it to anyone looking for a memorable stay in the heart of Cuba.

I stayed in Room 351 of Gran Hotel ManzanaKempinski La Habana from August 12th to August 14th, and now I am complaining about the poor service of the hotel restaurant staff, guest service manager andsecurity during my staying! 1. At around 22:00 on the evening of August13, after finishing the meal in hotel restaurant, the cashier refused to acceptcash payment, and the attitude was very unfriendly. I asked why, and therestaurant staff didn't give any explanation, and said very unfriendly thatthey don't accept cash. Why did you accept cash in the first day, but didn't accept cash payment in the hotelrestaurant on the second day? Why do the same hotel have different management rules andstandards? And didn't told me in advance. The restaurant service is so poor, is it because the meal timedelays the employees from getting off work normally? Or are there other reasonsthat lead to employees not having a sense of service? If cash service is notaccepted, why wasn't I informed before I entered the restaurant? May I ask themanager of hotel restaurant, has there been any training for the restaurantstaff? 2. Complain that the guest service manageron duty of the hotel has a poor service attitude and cannot provide areasonable explanation to solve the complaints to your in house guests. Theattitude is very bad and intensifies the conflict between the staying guestsand the hotel. Does not reflect the duties of the Guest Services Manager on duty.No explanation as to why the hotel only accepts credit cards and not cash.Threatened to call the police. The point is that I didn't refuse to pay afterthe meal, but wanted to pay the bill with the cash. Why did she want to callthe police? This is threatening the hotel guests! 3. Complain about the poor attitude of thesecurity guard on duty and lack of awareness of service. It is like theunderworld threatening the guests staying in the hotel. 4. Complain about the service of the hotel.We are two ladies and took a baby who was only one year old. All of those staffof the hotel did not have the concept of customer-oriented and the most basicmorality of caring for minors, and deliberately made things difficult In-houseguests who spend at the hotel restaurant. The restaurant staff, guest servicemanager and security in the hotel are not worthy of working in a five-starhotel like Kempinski, which brought me a very unpleasant stay and experienceduring my stay in this hotel. I want to emphasize the background of thiscomplaint again. At around 22:00 on August 13, 2023, after themeal in the hotel restaurant, I wanted to settle the bill in cash, but therestaurant service staff refused my request to settle the meal in cash, whichled to this unpleasant incident. Hope Gran Hotel Manzana Kempinski La Habanacan explain and apologize in writing to us two ladies and a baby who is onlyone year old.

臨時預訂的這家，環境和設施出乎意料的好，由於被制裁，房間內物資的確匱乏，食物豐富。

The hotel is in a good location, easy walking distance to all the sights and it’s very close to the iconic Hotel National de Cuba, which is a must see! The staff are amazing, especially the front of house/reception, the pool staff on the roof deck, and the ground floor bar staff who were all friendly and helpful. The breakfast was a good variety of local and continental options, buffet style with a range of drinks/juices. I used the gym and the pool, was a good experience. Taxi from the airport to hotel and return to the airport cost me £10 sterling each way, but of course the taxi guys do try to charge double that, so negotiate amicably and pay a fair price! I had a slightly scary experience on my final night at the hotel, when a strange man entered my room at 11.30pm! I had to chase him him and report him to reception downstairs. I was told he was the maintenance guy who accidentally went into my room. I was not given an apology by the manager nor offered any resolution, as I wasn’t able to sleep that night due to anxiety etc. Imagine if I had been a less able man, or even a female, I dread to think what could have and would have happened! The matter was reported to Trip.com who apologised but it should have been the hotel manager who spoke with me, and I felt disrespected that they still to date have not bothered to contact me! Overall, the hotel is nice, but it was just my end incident on the final night that messed up my experience.

Очень хороший отель и очень приятный персонал. Не стоит ожидать фантастики как от дорогих отелей в других странах, но вполне себе очень даже неплохо. Включен завтрак, готовят неплохо. Среди отелей в Гаване вообще можно сказать один из лучших. Когда я останавливался цены были очень дешевые, как раз перед моим отъездом цены сильно подросли. За 5 дней заплатил 31тр. Расположение тоже очень удобное. На заднем дворике есть небольшой бассейн для детей и для взрослых. В общем рекомендую, я остался доволен. После этого отеля остановился в отеле за 60тр в Мехико и тут даже половины условий нет, отсутствует даже элементарное кафе и вместо кондиционера вентилятор. В Гаване всё было великолепно в этом плане и очень очень чисто. Рекомендую!

房間挺大，衞生間裏面是金華五金和佛山瓷磚的即視感，總體中規中矩，酒店下面有幾家餐廳還行

Проживали в данном отеле с 11.04. по 14.04. 24г. трое взрослых, бронировали номер 2 спальных места + софа, что получили двухспальная кровать и кресло кровать без постельного белья!!! При обращении на ресепшен нам ответили ничем помочь не могут, такое бронирование! Берите с собой простынь и одеяло для проживания в этом отеле. Есть кофемашина, но нет кофе, из душа течет вода, лужа по всей комнате. Завтрак хороший, спортзал тоже, до центра Гаваны- такси, рядом магазин со спиртным за валюту, тож. плюс.

雖然酒店比較旧，但係畀起其他新酒店，這一間大堂及服務比較好,工作人員多，套房都比起其他新酒店大，只是設施比較舊，似是老牌5星洒店，wifi快，參觀了幾间新洒店的房間，还是選擇Melia Habana住，房間向海，很舒服 地点都方便，楼下有餐廳，晚上又可以到地下飲杯嘢 早餐種類都多，餐廳大，refill食物快