Hotel berhampiran National Capitol of Cuba, Havana

打卡凱賓斯基，首先位置一絕，在國會大廈的斜對面，然後頂樓的bar真的很贊，坐在這裏就可以看到 Centro Habana以及La Habana Vieja的全景，還有一個頂樓的游泳池，甚至連電梯都是觀光電梯，是拍照打卡的好去處。總的來説體驗還是很OK的，可以在這裏喝雞尾酒，欣賞哈瓦那城區的風景。

The Iberostar Selection Parque Central exceeded my expectations in every way. Its central location, luxurious accommodations, and top-notch service make it an excellent choice for anyone visiting Havana. Whether you're in town for business or pleasure, this hotel provides the perfect blend of comfort and convenience. I highly recommend it to anyone looking for a memorable stay in the heart of Cuba.

Отель расположен практически в центре Старой Гаваны. Персонал доброжелательный. Завтрак неплохой. В комнате присутствует специфический запах сырости, т.к. отель находится в очень старом доме.

2017-2020年之間無數次住在這家塞維利亞酒店，一直很喜歡，這次作為懷舊又住在了這家酒店，一切設施和服務以及房間都安好，與以前一樣滿意，但有兩件事不滿意，第一，頂樓城市景觀餐廳取消，沒有早餐和晚餐，早餐自助餐改到了一樓餐廳，伙食不好。第二，是任何遊客都受不了的事，就是酒店網絡太差了，好不容易上一次網還有斷網很多次，有時候上不了網，有急事時太讓人着急。以後不會再住這家酒店了，雖然酒店很漂亮。

I stayed in Room 351 of Gran Hotel ManzanaKempinski La Habana from August 12th to August 14th, and now I am complaining about the poor service of the hotel restaurant staff, guest service manager andsecurity during my staying! 1. At around 22:00 on the evening of August13, after finishing the meal in hotel restaurant, the cashier refused to acceptcash payment, and the attitude was very unfriendly. I asked why, and therestaurant staff didn't give any explanation, and said very unfriendly thatthey don't accept cash. Why did you accept cash in the first day, but didn't accept cash payment in the hotelrestaurant on the second day? Why do the same hotel have different management rules andstandards? And didn't told me in advance. The restaurant service is so poor, is it because the meal timedelays the employees from getting off work normally? Or are there other reasonsthat lead to employees not having a sense of service? If cash service is notaccepted, why wasn't I informed before I entered the restaurant? May I ask themanager of hotel restaurant, has there been any training for the restaurantstaff? 2. Complain that the guest service manageron duty of the hotel has a poor service attitude and cannot provide areasonable explanation to solve the complaints to your in house guests. Theattitude is very bad and intensifies the conflict between the staying guestsand the hotel. Does not reflect the duties of the Guest Services Manager on duty.No explanation as to why the hotel only accepts credit cards and not cash.Threatened to call the police. The point is that I didn't refuse to pay afterthe meal, but wanted to pay the bill with the cash. Why did she want to callthe police? This is threatening the hotel guests! 3. Complain about the poor attitude of thesecurity guard on duty and lack of awareness of service. It is like theunderworld threatening the guests staying in the hotel. 4. Complain about the service of the hotel.We are two ladies and took a baby who was only one year old. All of those staffof the hotel did not have the concept of customer-oriented and the most basicmorality of caring for minors, and deliberately made things difficult In-houseguests who spend at the hotel restaurant. The restaurant staff, guest servicemanager and security in the hotel are not worthy of working in a five-starhotel like Kempinski, which brought me a very unpleasant stay and experienceduring my stay in this hotel. I want to emphasize the background of thiscomplaint again. At around 22:00 on August 13, 2023, after themeal in the hotel restaurant, I wanted to settle the bill in cash, but therestaurant service staff refused my request to settle the meal in cash, whichled to this unpleasant incident. Hope Gran Hotel Manzana Kempinski La Habanacan explain and apologize in writing to us two ladies and a baby who is onlyone year old.

非常好👍性價比很高。露天房面積蠻大的，也提供一般的牙刷肥皂啥（沒有用，據説物資匱乏）。酒店位置很好，離中心幾分鐘路程，在有名的大街邊上，晚上可以散步體驗一下當地居民的生活（如照片）酒店早餐特別好，是套餐，品質味道品種都很好，是驚喜。

Мы жили в номере люкс. Номер отличный, просторный, с высоченными потолками, обставлен в неоколониальном стиле, с окнами в пол, ведущими на балкон. Номером, душевой комнатой, чистотой очень довольны. Завтраки, возможно, более скромные, чем мы ожидали, судя по отзывам, но нам вполне хватало: омлет с овощами, свежие помидоры, ветчина, сыр, тосты, сливочное масло, джем, кофе, фрукты. Отель в целом оставляет приятное впечатление: свежий ремонт, зеленый внутренний дворик. Расположен примерно в километре от бульвара Прадо. То есть от исторической части Гаваны добираться до отеля нужно по районам, в которых живут гаванцы со всем присущим этим местам колоритом. Мы предпочитали ходить через набережную, тем более что улица, на которой стоит отель, выходит прямиком на Малекон. С теплотой вспоминаем доброжелательную хозяйку отеля и её помощницу-дочку Бренду. Спасибо за радушный приём!

臨時預訂的這家，環境和設施出乎意料的好，由於被制裁，房間內物資的確匱乏，食物豐富。

Не плохой отель,чтобы остановиться на 1-2дня,хорошее расположение и приличный завтрак,номера небольшие,в номере нет окон.На ресепшен девушка хорошо говорит по русски,очень помогла в решении текущих проблем,спасибо ей большое.

設施雖然簡潔，但我想在古巴是算不錯的了。酒店衞生很乾凈，環境很好，地理位置不錯，在老城區兵器廣場附近，一出來就看到海，逛老城方便。服務十分好，工作人員很有禮貌。早餐很豐盛，出乎意外的好。