Hotel berhampiran Malecon, Havana

Очень хороший отель и очень приятный персонал. Не стоит ожидать фантастики как от дорогих отелей в других странах, но вполне себе очень даже неплохо. Включен завтрак, готовят неплохо. Среди отелей в Гаване вообще можно сказать один из лучших. Когда я останавливался цены были очень дешевые, как раз перед моим отъездом цены сильно подросли. За 5 дней заплатил 31тр. Расположение тоже очень удобное. На заднем дворике есть небольшой бассейн для детей и для взрослых. В общем рекомендую, я остался доволен. После этого отеля остановился в отеле за 60тр в Мехико и тут даже половины условий нет, отсутствует даже элементарное кафе и вместо кондиционера вентилятор. В Гаване всё было великолепно в этом плане и очень очень чисто. Рекомендую!

The Iberostar Selection Parque Central exceeded my expectations in every way. Its central location, luxurious accommodations, and top-notch service make it an excellent choice for anyone visiting Havana. Whether you're in town for business or pleasure, this hotel provides the perfect blend of comfort and convenience. I highly recommend it to anyone looking for a memorable stay in the heart of Cuba.

臨時預訂的這家，環境和設施出乎意料的好，由於被制裁，房間內物資的確匱乏，食物豐富。

otel konum olarak mükemmel.odayı alıyorsunuz ve odaların boşalmasını bekliyorsunuz. bu büyük bir problem. resepsiyondaki arkadaşlar biraz daha iyi olabilir

I stayed in Room 351 of Gran Hotel ManzanaKempinski La Habana from August 12th to August 14th, and now I am complaining about the poor service of the hotel restaurant staff, guest service manager andsecurity during my staying! 1. At around 22:00 on the evening of August13, after finishing the meal in hotel restaurant, the cashier refused to acceptcash payment, and the attitude was very unfriendly. I asked why, and therestaurant staff didn't give any explanation, and said very unfriendly thatthey don't accept cash. Why did you accept cash in the first day, but didn't accept cash payment in the hotelrestaurant on the second day? Why do the same hotel have different management rules andstandards? And didn't told me in advance. The restaurant service is so poor, is it because the meal timedelays the employees from getting off work normally? Or are there other reasonsthat lead to employees not having a sense of service? If cash service is notaccepted, why wasn't I informed before I entered the restaurant? May I ask themanager of hotel restaurant, has there been any training for the restaurantstaff? 2. Complain that the guest service manageron duty of the hotel has a poor service attitude and cannot provide areasonable explanation to solve the complaints to your in house guests. Theattitude is very bad and intensifies the conflict between the staying guestsand the hotel. Does not reflect the duties of the Guest Services Manager on duty.No explanation as to why the hotel only accepts credit cards and not cash.Threatened to call the police. The point is that I didn't refuse to pay afterthe meal, but wanted to pay the bill with the cash. Why did she want to callthe police? This is threatening the hotel guests! 3. Complain about the poor attitude of thesecurity guard on duty and lack of awareness of service. It is like theunderworld threatening the guests staying in the hotel. 4. Complain about the service of the hotel.We are two ladies and took a baby who was only one year old. All of those staffof the hotel did not have the concept of customer-oriented and the most basicmorality of caring for minors, and deliberately made things difficult In-houseguests who spend at the hotel restaurant. The restaurant staff, guest servicemanager and security in the hotel are not worthy of working in a five-starhotel like Kempinski, which brought me a very unpleasant stay and experienceduring my stay in this hotel. I want to emphasize the background of thiscomplaint again. At around 22:00 on August 13, 2023, after themeal in the hotel restaurant, I wanted to settle the bill in cash, but therestaurant service staff refused my request to settle the meal in cash, whichled to this unpleasant incident. Hope Gran Hotel Manzana Kempinski La Habanacan explain and apologize in writing to us two ladies and a baby who is onlyone year old.

Так получилось, что за короткое время я останавливался в отеле дважды, поэтому пишу два отзыва в один день. В общем, отель по-настоящему прекрасен - всё добротно, красиво, удобно и стильно (отель открыт с 1929 года и, в целом, сохранил свой стиль за небольшими исключениями). Изначально над ним работали основательно, и результат не подвёл - по настоящему хорошие вещи не теряют с возрастом свой класс, а наоборот, приобретают дополнительное достоинство, ну как коньяк или выдержанный ром). Добавляет ощущений (вернее, возводит их в степень) отношение персонала - душевное и неравнодушное. Встречал здесь гостей, которые всегда останавливаются в этом отеле, когда приезжают в Гавану. Видимо и я буду теперь таким человеком))

房間挺大，衞生間裏面是金華五金和佛山瓷磚的即視感，總體中規中矩，酒店下面有幾家餐廳還行

Great new hotel. Rooms are clean, housekeeping every day, convenience in the form of a 24 hour lobby bar. Pleasant staff. Very varied selection for breakfast. Location is good, but it's a bit far to old Havana.

Amazing place to stay, the hotel really is just so beautiful and definitely didn’t disappoint. The staff are all so helpful and really just so lovely. Right next to the ocean and the views are just incredible. To get into town they have a free shuttle bus that goes into old town there and back.