Hotel berhampiran Cedarland Family Fun Center, Haverhill

Very nice hotel, warm room. Clean. Great breakfast. Nice stuff.

We immensely enjoyed our stay at the newly renovated Andover Inn. From the moment we arrived, we were welcomed as royal guests by the Inn’s attentive staff and manager extraordinaire Brian. Thanks to Brian’s impromptu American history talk, we learned about the notable guests who visited the Inn and the illustrious history of Phillips Andover Academy. Brian also made our visit most memorable by suggesting we visit the nearby Addison Gallery. Highly recommend, the superbly managed Andover Inn.

Hilton Honors This past weekend we were camping in New Hampshire. We had two days left on our vacation when sudden lightning storms were moving in. We decided as a family to fold up our tents and call it quits. Well my young granddaughters began crying, this fueled me to call my Hilton Honors and book a couple of rooms for my family of nine. I was on the phone in private to make the reservations and surprise the family. The women on the phone from Hilton Honors was very helpful. She found what she explained was 2 one bedroom suites with fireplaces and all kinds of wonderful things for the whole family. It was in the Laconia NH area just 31 minutes south of where we were. This was perfect because we had to all travel south to head home. As we were traveling towards the property my wife read the email the woman sent me and it was in Andover/ Boston Massachusetts. This is over an hour away. I called the hotel (Homewood Suites) and the hotel clerk told me we could not cancel the reservation and change it to the Laconia one I had made originally. Extremely frustrated I said I’m not gonna ruin this thing I was trying to do. So off to Andover we went. Upon arrival the clerk (the same one I spoke to on the phone) told me they were over booked and they were trying to accommodate us. My entire family was now sitting in the waiting area (9 of us 5 adults 2 toddlers and 2 teenaged girls) waiting patiently for our rooms. We are now wet and just tired from camping, packing and driving. Now the clerk takes us to a 2 bedroom suite that we were ok with and said we would take it. After a few minutes the clerk calls the room and says we can’t stay in this room and that we had to come back to the front desk. All 9 of us went back to the front desk and she informed us that the room was already reserved so I asked like ours was already reserved? She smiled and said the manager was on his way. He arrived 20 minute later and sat at the front desk trying to fiqure out what went wrong. Half and hour later he called us up and explained how Hilton Honors completely messed up our reservation, they over booked like they always do. (His words not mine). He then explained he was trying to accommodate us as best as he could. After about an hour of waiting my wife very frustrated walked up to the desk and asked have we found a room yet?? The girl said “oh yes here’s your Keys”. Wow they couldn’t call us up to the desk while we were 15 feet away waiting for almost 2 hours in total! We all walked to the rooms on the third floor. The first room we walked into was full of empty drinking bottles, unmade beds, towels and garbage everywhere. I called the front desk and she put half my family completely on the other side of the hotel. ( I forgot to mention I was promised adjoining rooms). We were finally after almost 3 hours we were in our rooms! Not once did this manager or his staff come to me and say I am so sorry for any inconveniences we or Hilton Honors may hav

房間還挺衞生的，店裡環境也算方便，第二天早上有早餐提供，整體印象都還不錯，門口有地方可以停車比較齊全

Cemerlang untuk sebarang jenis penginapan pendek atau lama. Kakitangan sangat mengagumkan

A HUGE thank you to Samantha G....I came into the hotel frustrated and stressed (My own fault) and Samantha helped me resolve the issue I was having with calmness and respect. The hotel was clean and equipped with everything I needed to make my stay comfortable. During my stay we had a pretty crazy snow storm, and maintenance did a good job keeping up with the snow removal. The room rates were very reasonable. I will absolutely seek a Residence Inn from now on while traveling for work or pleasure