Hotel berhampiran The Museum of Printing, Haverhill

I had a very wonderful experience at the Hampton inn in Haverhill. The atmosphere is so relaxed, and it's very clean, and the service was just outstanding! I am both deaf and have difficulty with my legs, and everybody was so helpful to me. It was wonderful to take a bath in the handicapped accessible bathtub! I haven't been able to take a real bath in years! I will be sure to bring my bath salts the next time around, LOL! And the breakfast was to die for, waffles, omelets, fresh fruit, and the coffee was perfect. I have never had a bad experience at a Hampton inn, but this was an exceptional stay. I just became a Hilton rewards client, and I plan to be staying at Hampton inns a lot in the next year as I travel. Thank you so much for the service you provided.

Very nice hotel, warm room. Clean. Great breakfast. Nice stuff.

Cemerlang untuk sebarang jenis penginapan pendek atau lama. Kakitangan sangat mengagumkan

This is my second time staying here, and it was just as pleasant as the first time. A comfortable room, everything works beautifully, plenty of outlets, and USB ports for recharging devices, and a super friendly staff. They were quite helpful in every regard, with a fast check in and check out. They were also spot on when I asked for a recommended restaurant for dinner. I went to Loretta’s, and it was great! The complimentary breakfast is also a great way to start my day. Will always be coming back to the Essex Street Inn when I visit Newburyport.

Hilton Honors This past weekend we were camping in New Hampshire. We had two days left on our vacation when sudden lightning storms were moving in. We decided as a family to fold up our tents and call it quits. Well my young granddaughters began crying, this fueled me to call my Hilton Honors and book a couple of rooms for my family of nine. I was on the phone in private to make the reservations and surprise the family. The women on the phone from Hilton Honors was very helpful. She found what she explained was 2 one bedroom suites with fireplaces and all kinds of wonderful things for the whole family. It was in the Laconia NH area just 31 minutes south of where we were. This was perfect because we had to all travel south to head home. As we were traveling towards the property my wife read the email the woman sent me and it was in Andover/ Boston Massachusetts. This is over an hour away. I called the hotel (Homewood Suites) and the hotel clerk told me we could not cancel the reservation and change it to the Laconia one I had made originally. Extremely frustrated I said I’m not gonna ruin this thing I was trying to do. So off to Andover we went. Upon arrival the clerk (the same one I spoke to on the phone) told me they were over booked and they were trying to accommodate us. My entire family was now sitting in the waiting area (9 of us 5 adults 2 toddlers and 2 teenaged girls) waiting patiently for our rooms. We are now wet and just tired from camping, packing and driving. Now the clerk takes us to a 2 bedroom suite that we were ok with and said we would take it. After a few minutes the clerk calls the room and says we can’t stay in this room and that we had to come back to the front desk. All 9 of us went back to the front desk and she informed us that the room was already reserved so I asked like ours was already reserved? She smiled and said the manager was on his way. He arrived 20 minute later and sat at the front desk trying to fiqure out what went wrong. Half and hour later he called us up and explained how Hilton Honors completely messed up our reservation, they over booked like they always do. (His words not mine). He then explained he was trying to accommodate us as best as he could. After about an hour of waiting my wife very frustrated walked up to the desk and asked have we found a room yet?? The girl said “oh yes here’s your Keys”. Wow they couldn’t call us up to the desk while we were 15 feet away waiting for almost 2 hours in total! We all walked to the rooms on the third floor. The first room we walked into was full of empty drinking bottles, unmade beds, towels and garbage everywhere. I called the front desk and she put half my family completely on the other side of the hotel. ( I forgot to mention I was promised adjoining rooms). We were finally after almost 3 hours we were in our rooms! Not once did this manager or his staff come to me and say I am so sorry for any inconveniences we or Hilton Honors may hav