Hotel dengan Pengambilan dari hotel di Heraklion

Strong windy day made old fashioned door's uncomfortable noisy, which was hard to sleep. Nice staffs but seems a bit lackluster.

WE' LL COME BACK! Fantastic joy& pleasure we have had at Aquila Hotel at our stay there at Heraklion, it was our first time. Enjoyed it at breakfast, our room was so clean& with enough space with terrace& great view...Pool on 6th floor was pleasurable..All Hotel is interesting with exterior as well as interior...This hotel have so much to offer&most important to give you touch of happines at your stay! Lots of smiles from Belgrade:)) J&K

Too much noise in the hotel this night (April 15th, 2024) due to groups of young people badly managed by their professors and worse by the hotel management. In the rooms next to mine the music and noisy conservations lasted until 2:00am ! No supervision by the hotel’s night staff and when I mentioned it to the night receptionist, there has been no improvement. I had to knock the door and complain directly to the occupants to make them stop. At 2:00am! To conclude, 1- no management of the distribution of rooms according to the types of people (the hotel knew it was hosting groups of students, it had placed them next to couple travelers), 2- no management of tranquility at night, yet it is clearly the main responsibility of an hotel (one comes to the hotel to sleep!). We wonder how the hotel is managed... Never more nights in Castello City Hotel of Heraklion.

We had a 3 night stay , first part of our Greek island hopping adventure. The hotel made a fuss as it was our 30th wedding anniversary (bottle of wine and fruit and towel art in room on arrival) very nice touch. We had a standard room in a block in the well tended gardens, had everything you needed, fridge and tea coffee making facilities, safe was extra. WiFi was excellent. We were bed and breakfast (8-10am) well attentive staff, nice buffet selection. The hotel is right on amdouna beach free sunbeds and umbrellas. Nice clean pool area with bar. Lovely roof terrace bar looking over the beach with wonderful friendly staff, we really enjoyed their company (Pella) was wonderful. Would like to say thank you to all the staff for making our stay so wonderful. Outside hotel a VERY BUSY road with shops and bar and a few very good tavernas. Bus into to Heraklion.

We had the room with huge terrace overlooking the harbour which had an amazing view. Shade and sun at all times of day. Great location near to harbour (both for visiting the fortress and for catching the ferry to Santorini!) and walking distance of lots of restaurants. Their own restaurant is only open for breakfast, but there was a lot of choice (buffet style) and even better views from this top floor. We arrived in a rental car but there was nowhere to park until luckily someone vacated a space in the free area on the street; this would have been a pain if we were keeping the car, but actually we had arranged for it to be collected from here.

Ideales preiswertes Hotel in Hafen- und Zentrumsnähe. Gute Betten. Frühstück ist ebenfalls ok.

Excellent hôtel. Réception professionnelle et charmante. Jolie chambre très bien équipée. Hôtel d’une propreté impeccable. Très jolie piscine, buffet du petit déjeuner très copieux et très agréable au bord de la piscine. Personnel aux petits soins

The hotel is strategically located within walls of old city between the beach of Ammoudara and the main attractions, not so far from them. Hotel is re-innovated 7 floor building. Rooms are not large, but but enough for the convenient accommodation. The room has the safe, TV, several chairs, table and the wardrobe, electric kettle, air conditioner. There is quite large balcony with two beach chairs and the small table and also drying hanger for the clothes. Unfortunately there is quite a lot of dust in the air from street, so everything gets dusty very quickly. The room has electric sockets next to the beds and two other sockets, one of them with USB port. The personnel speaks English and very friendly and helpful. The avenue Kalokerinou named after the discoverer of the Knossos Palace is quite busy road so it is nicer to live on higher floors. There is a restaurant serving good continental breakfast. There is omelette, ham, cheese, Greek yogurt, flakes, fruits, on the menu. Just 70 meters from the hotel there is Bazaar and in 200 m is Chalkiadakis supermarket, Lidl in 800 m outside of the city walls. All closed on Sundays. The avenue Kalokerinou has several street food places, and if you walk 400 m to Morosini Lions Fountain you can find even more restaurants there. Heraklion has a problem with great beaches, but in 500 m from the hotel there is a Dermatos Bay, where is a wild beach where one can deep into the sea. The proper beach is in Ammoudara in 2.2 km from the hotel. There is another beach in 1 km in front of Talos Plaza shopping mall, but it is rocky and no sunbeds or lifeguard. Another place to swim is the port mole starting from the Kules fortress in 1.2 km. The mole protects from high waves when it is windy and other places are not suitable for swimming.

Great location close to the harbor. Helpful staff always willing to step in. Excellent breakfast with many delicious cold and hot options.The rooms themselves were clean, modern and contained useful amenities such as electric kettle. All in all, no complaints and would not hesitate to stay again.

Would avoid. Feels like 3* at most. The hotel is in a good location – about all that can be said in terms of positive comments. We found the staff to be a mixture of poorly trained/unprofessional/disengaged. The hotel décor is very dark/gloomy. Our room was not properly cleaned prior to check-in. As others have commented, we found an unacceptable level of maintenance: broken fixtures/fittings in the bathroom and a broken drain in the shower with a danger of injury. The breakfast selection was very basic, drab and unappealing.