Hotel dengan Pengambilan dari hotel di Heraklion Prefecture

スタッフ達はとても親切で、安心して宿泊出来ました。 食事は、朝食、ルームサービスともとてもおいしくて、質の高さを感じました。 私達のイラクリオン滞在は、考古学博物館とクノッソス宮殿を訪れるのが今回の最大の目的でしたが、このホテルは博物館まで徒歩5分の距離にあり、毎日行く事が楽に出来ました。 たいへんおすすめのホテルです。

酒店在老城比較中心的位置，離威尼斯廣場和教堂很近，吃飯逛街去海邊都方便；從伊拉克利翁機場打車15分鐘左右，出租車一口價15歐元；租車的話可以在central parking停車，每晚7歐，有24小時代客泊車的小哥；酒店比較新，房間在歐洲也屬於比較大的，衛生間三分離設計，最好自己帶拖鞋和洗漱用品，沒有牙膏牙刷，毛巾較差且兩個人衹給了一套；有燒水壺；樓下酒吧比較吵。

Too much noise in the hotel this night (April 15th, 2024) due to groups of young people badly managed by their professors and worse by the hotel management. In the rooms next to mine the music and noisy conservations lasted until 2:00am ! No supervision by the hotel’s night staff and when I mentioned it to the night receptionist, there has been no improvement. I had to knock the door and complain directly to the occupants to make them stop. At 2:00am! To conclude, 1- no management of the distribution of rooms according to the types of people (the hotel knew it was hosting groups of students, it had placed them next to couple travelers), 2- no management of tranquility at night, yet it is clearly the main responsibility of an hotel (one comes to the hotel to sleep!). We wonder how the hotel is managed... Never more nights in Castello City Hotel of Heraklion.

Firstly, the location is great. It’s really close to 25th of August street and all the other highlights of the city center and the port so it was easy to walk around, explore, and join any tours. A close second but so close it doesn’t even matter was the staff! MVP to Michalis, all the staff were so nice, helpful, and accommodating but Michalis has a special place in our hearts. He was setting the standard for all the staff and I believe this is why everyone was so amazing. Also the rooms are so well kept, it always felt clean and refreshing to come back to the room after a long day of touring around. The only thing I can complain is the size of our shower, it’s a bit small but ehh what can you do about it.

Nous avons pris le forfait demi-pension, c'était le même menu pour 5 nuits. Seulement quelques plats et les plats ne sont pas à notre goût. Le menu pour les autres clients sont meilleurs. On était très déçu. On n'a pas mangé pour la 5e journée car les menus sont les mêmes Seulement quelques choix. Je ne recommande pas demi-pension pour cet hôtel.

We spent one night only during our Crete experience. There was a very kind person at the reception offering to explain us everything regarding Heraklion. Room was clean and everything was in order.

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

Second time we stayed here. We knew the location ( excellent but a little hectic with narrow lanes). We asked for a balcony as sea view on higher floors and roof terrace. Simple but good breakfast.

I booked this hotel through AGODA and when I got to the hotel I was told that there was no reservation under my name. I had a confirmation and even an email from the Hotel, so I could not understand. The lady at the reception found me a room but said that could not assure all the stay because they were full. I complained and the manager did all the efforts to understand and found out that AGODA and booking are making reservations with the rates of Olympic Hotel (at Moires a city out of Heraklion), where they were expecting me, and the address of Hotel Olympic. Although it was also not their fault, they were tireless to understand the problem and help me with the booking. I managed to stay there the entire time. They were alaways very nice, the room was perfectly ok and the breakfast also ok for the price. The localization is excellent. A very good choice!

We had the room with huge terrace overlooking the harbour which had an amazing view. Shade and sun at all times of day. Great location near to harbour (both for visiting the fortress and for catching the ferry to Santorini!) and walking distance of lots of restaurants. Their own restaurant is only open for breakfast, but there was a lot of choice (buffet style) and even better views from this top floor. We arrived in a rental car but there was nowhere to park until luckily someone vacated a space in the free area on the street; this would have been a pain if we were keeping the car, but actually we had arranged for it to be collected from here.