Hotel berhampiran Old anchor, Heraklion Prefecture

I stayed in a hotel from 1-8 July 2021, for 7 nights. I was quite satisfied with everything. The stuff was friendly apart from one receptionist who unluckily worked the evening shift on the day of my departure. He actually made a scene in front of the hotel shouting at me as I decided to cancel the taxi I had asked him to call previously as there was no taxi around at that very moment. Why did I ask him to do it?? The taxi was very late so much so that I was afraid I would miss the transport to Athens. There were 3 taxi vehicles in front of the hotel and why on earth would I wait for one that does not appear. He was very rude and didn't bother to go out of the hotel and 'teach me a lesson' in front of many people watching at us. Just horrible! I think this person is completely unprofessional and should be educated about good manners with the guests.

We were so happy that we chose these apartments for our 3 night stay in Heraklion. We were 3 families and chose the one bedroom, one bedroom suite and 2 bedroom. The apartments were very modern and furnished perfectly. The air conditioning worked extremely well and the staff were very happy and helpful. They were available to provide us as many bottles of water as we asked for and provide helpful info on anything. The location was superb, literally walk out the lobby and into the main square of Heraklion. Restaurants, shops and sightseeing right at the steps! Parking for our cars was a couple of blocks down in a parking garage (8 euros per day) with in and out privileges. A quick 5 minute drive to the ferry terminal. I would highly recommend staying here and we will definitely stay again when back in Heraklion.

The hotel is below average and obviously sells because of its central location in Heraklion. This is its only advantage. Otherwise : A lot of noise from early morning (big banging, etc.) - to the point where you can't rest. Small and uncomfortable rooms. (They don't even have hangers in the bathroom for towels!) The rooms show strong signs of abandonment. They need renovation. Very modest breakfast, with only the very basics. Everything served is without taste! Only low quality filter coffee is served - without taste. If one wants to get a decent coffee, they must order it from the cafe bar at the entrance and is charged. There is a scale for weighting luggage at the reception. Requires a fee of 1 Euro !!! The staff, although very polite, are not happy or cheerful with clients. To ξενοδοχείο είναι κάτω του μετρίου και προφανώς πουλάει λόγω της θέσης του που είναι σε κεντρικό σημείο του Ηρακλείου. Αυτό αποτελεί το μόνο του πλεονέκτημα. Κατα τα άλλα : Πολύ θόρυβος από τα ξημερώματα (κρούση μεγάλων κτλ) - σε σημείο να μη μπορεί να ξεκουραστεί κανείς. Μικρά και άβολα δωμάτια. (Δεν έχουν ούτε κρεμάστρες στο μπάνιο για τις πετσέτες !) Τα δωμάτια δείχνουν έντονα σημάδια εγκατάλειψης. Χρειάζονται ανακαίνιση. Πολύ λιτό πρωινό, με τα πολύ βασικά μόνο. Πολύ άνοστα όλα ! Καφές μόνο φίλτρου και χωρίς γεύση. Αν θέλει κανείς να πάρει έναν αξιοπρεπή καφέ, τον παραγγέλνει από το cafe bar της εισοδου και χρεώνεται. Υπάρχει χρέωση 1 Ευρώ για να ζυγίσει κάποιος τη βαλίτσα του !!! Το προσωπικό, αν και πολύ ευγενικό, δεν είναι καθόλου πρόσχαρο.

A pleasant hotel very centrally located to all the main attractions in Heraklion. The hotel seems to have been recently renovated and it is very clean and comfortable for a short stay. The staff a helpful and friendly. Probably not four star in the Australian sense but suits its purpose.

Excellent hôtel. Réception professionnelle et charmante. Jolie chambre très bien équipée. Hôtel d’une propreté impeccable. Très jolie piscine, buffet du petit déjeuner très copieux et très agréable au bord de la piscine. Personnel aux petits soins

Excellent central location, walking distance to major sightseeing sites. Polite and helpful staff, excellent breakfast and very clean. The only disadvantage is the quality of the bed mattress and the pillows, which are not very comfortable.

I couldn’t fault it, it is absolutely amazing more than I expected. The interior design is amazing and professionally done, bathroom design gave me ideas for our new home. It’s near shops but having a car is a must, Crete is one large and beautiful island. The restaurant outside is amazing and we also found a great cafe down the road which had great food.

We stayed here in July and I can't say anything else, it is really a top hotel. The arrival and check-in alone is very chill and can be done through an app. This is very nice when you have just finished the flight etc. Staff is very friendly and want to help you with everything. The stay is made pleasant through the same app with which you can arrange many things yourself (think of room service, making a reservation in the restaurant or ordering a drink at your sunbed). The location is perfect because you are right on the beach and because of the location you have an incredibly beautiful view of the sea. So for us really wonderful vacation.

This was my first time at the amazing Stella Island, and I can honestly say it exceeded all expectations! I had heard so many great things about this place, but nothing could have prepared me for how stunning it truly is. The photos really don’t do it justice—this hotel is something you need to experience firsthand. And the way it transforms from day to night? Simply magical! From the moment we arrived, I felt like I had stepped into paradise. We were warmly greeted by Aris and Nikos, who took such good care of us throughout our stay. Aris has a heart of gold, and it was such a pleasure getting to know him better during our little trips around the hotel. The entire team was incredibly helpful, always there to assist us with our moves and daily routines. I can’t thank them enough for their kindness and care! The reception team was equally wonderful, always smiling and so welcoming. Every interaction with them was lovely—efficient, friendly, and always ready to help. It’s a great feeling when you’re remembered and treated like family. We stayed in a room with a Premium Pool View near the Makuti side, and it was perfect! Spacious, spotless, and with the most comfortable beds. Makuti was our go-to spot for sunbathing, and the team there made every day special. Rania and her team were a joy to be around—her attention to detail is unmatched, and I loved catching up with her. George, with his calming presence, and Yannis made sure we were never without one of their amazing cocktails. And let’s not forget Yanni, who was always around, making sure everything was perfect. The drinks and food there were excellent! The food overall was exceptional—definitely a highlight of the trip! Lunch at the buffet was great, and the fish lunch at Vegera was top-notch. But La Parilla stole the show for both lunch and dinner. The meals were incredible, and the service was just as amazing. Johanna’s team is truly the best. Eleni, George, and Emerlito made every meal special, with their warm energy and flawless service. Kostis, the bartender, kept the good vibes going with his stories and perfect cocktails. Our evenings at Paraiso were a blast, too! Antonis and Sofia made the best cocktails—Sofia’s margaritas are to die for, and Antonis’ Margaritas are next level! Maria, Katerina, and Xaris were also a delight—super attentive and always ready with a smile. The entertainment was top-tier, the shows blew me away this year. Breakfast was another daily highlight, with a tough decision to make every morning between the buffet and La Parilla. Special shoutout to the lovely lady at the buffet and Lenti at La Parilla for starting our mornings off with great service and friendly faces. A massive thank you to Anastacia and Marina for taking such good care of us. And of course, a huge thanks to George and Christos for making us feel like part of the Stella Island family. This was, without a doubt, one of the best holidays I’ve ever had. The hotel itself is breathtaking, but it’s