Hotel berhampiran Gorge Agia Anastasia, Heraklion Prefecture

Le séjour a eu ses hauts et ses bas. D'un côté, le parking s'est avéré dangereux avec une route à traverser où les voitures roulent à vive allure. À l'intérieur, la tablette en marbre de la table de chevet m'a causé des soucis, notamment lorsque je m'y suis cogné deux fois dans la nuit. L'insonorisation de l'appartement laisse également à désirer, vos deux oreilles sont dans le couloir avec les groupes de gens jusqu'à 3h du matin qui rentrent en discutant, et je me levais à 4h pour l'avion... Dommage. Cependant, tout n'était pas négatif. La literie était confortable, et la piscine un vrai plus. De plus, l'emplacement est très pratique, avec une branche d'autoroute à seulement 5 minutes de l'aéroport. L'accueil était également sympathique, ce qui a légèrement adouci les points négatifs.

This was my first time at the amazing Stella Island, and I can honestly say it exceeded all expectations! I had heard so many great things about this place, but nothing could have prepared me for how stunning it truly is. The photos really don’t do it justice—this hotel is something you need to experience firsthand. And the way it transforms from day to night? Simply magical! From the moment we arrived, I felt like I had stepped into paradise. We were warmly greeted by Aris and Nikos, who took such good care of us throughout our stay. Aris has a heart of gold, and it was such a pleasure getting to know him better during our little trips around the hotel. The entire team was incredibly helpful, always there to assist us with our moves and daily routines. I can’t thank them enough for their kindness and care! The reception team was equally wonderful, always smiling and so welcoming. Every interaction with them was lovely—efficient, friendly, and always ready to help. It’s a great feeling when you’re remembered and treated like family. We stayed in a room with a Premium Pool View near the Makuti side, and it was perfect! Spacious, spotless, and with the most comfortable beds. Makuti was our go-to spot for sunbathing, and the team there made every day special. Rania and her team were a joy to be around—her attention to detail is unmatched, and I loved catching up with her. George, with his calming presence, and Yannis made sure we were never without one of their amazing cocktails. And let’s not forget Yanni, who was always around, making sure everything was perfect. The drinks and food there were excellent! The food overall was exceptional—definitely a highlight of the trip! Lunch at the buffet was great, and the fish lunch at Vegera was top-notch. But La Parilla stole the show for both lunch and dinner. The meals were incredible, and the service was just as amazing. Johanna’s team is truly the best. Eleni, George, and Emerlito made every meal special, with their warm energy and flawless service. Kostis, the bartender, kept the good vibes going with his stories and perfect cocktails. Our evenings at Paraiso were a blast, too! Antonis and Sofia made the best cocktails—Sofia’s margaritas are to die for, and Antonis’ Margaritas are next level! Maria, Katerina, and Xaris were also a delight—super attentive and always ready with a smile. The entertainment was top-tier, the shows blew me away this year. Breakfast was another daily highlight, with a tough decision to make every morning between the buffet and La Parilla. Special shoutout to the lovely lady at the buffet and Lenti at La Parilla for starting our mornings off with great service and friendly faces. A massive thank you to Anastacia and Marina for taking such good care of us. And of course, a huge thanks to George and Christos for making us feel like part of the Stella Island family. This was, without a doubt, one of the best holidays I’ve ever had. The hotel itself is breathtaking, but it’s

I couldn’t fault it, it is absolutely amazing more than I expected. The interior design is amazing and professionally done, bathroom design gave me ideas for our new home. It’s near shops but having a car is a must, Crete is one large and beautiful island. The restaurant outside is amazing and we also found a great cafe down the road which had great food.

Excellent hôtel. Réception professionnelle et charmante. Jolie chambre très bien équipée. Hôtel d’une propreté impeccable. Très jolie piscine, buffet du petit déjeuner très copieux et très agréable au bord de la piscine. Personnel aux petits soins

Would avoid. Feels like 3* at most. The hotel is in a good location – about all that can be said in terms of positive comments. We found the staff to be a mixture of poorly trained/unprofessional/disengaged. The hotel décor is very dark/gloomy. Our room was not properly cleaned prior to check-in. As others have commented, we found an unacceptable level of maintenance: broken fixtures/fittings in the bathroom and a broken drain in the shower with a danger of injury. The breakfast selection was very basic, drab and unappealing.

I stayed in a hotel from 1-8 July 2021, for 7 nights. I was quite satisfied with everything. The stuff was friendly apart from one receptionist who unluckily worked the evening shift on the day of my departure. He actually made a scene in front of the hotel shouting at me as I decided to cancel the taxi I had asked him to call previously as there was no taxi around at that very moment. Why did I ask him to do it?? The taxi was very late so much so that I was afraid I would miss the transport to Athens. There were 3 taxi vehicles in front of the hotel and why on earth would I wait for one that does not appear. He was very rude and didn't bother to go out of the hotel and 'teach me a lesson' in front of many people watching at us. Just horrible! I think this person is completely unprofessional and should be educated about good manners with the guests.

Second time we stayed here. We knew the location ( excellent but a little hectic with narrow lanes). We asked for a balcony as sea view on higher floors and roof terrace. Simple but good breakfast.

Excellent central location, walking distance to major sightseeing sites. Polite and helpful staff, excellent breakfast and very clean. The only disadvantage is the quality of the bed mattress and the pillows, which are not very comfortable.

I enjoyed our 1 night here. Parking was easy. The lady at the front desk was helpful and stored our bags. The man at the desk later in the evening helped us with our parking ticket from going downtown. The room is just the right size, nice bed, nice shower. If I ever go back to Heraklion I would consider staying here again.