Hotel berhampiran Nikaias Square, Heraklion Prefecture

Excellent hôtel. Réception professionnelle et charmante. Jolie chambre très bien équipée. Hôtel d’une propreté impeccable. Très jolie piscine, buffet du petit déjeuner très copieux et très agréable au bord de la piscine. Personnel aux petits soins

A pleasant hotel very centrally located to all the main attractions in Heraklion. The hotel seems to have been recently renovated and it is very clean and comfortable for a short stay. The staff a helpful and friendly. Probably not four star in the Australian sense but suits its purpose.

I enjoyed our 1 night here. Parking was easy. The lady at the front desk was helpful and stored our bags. The man at the desk later in the evening helped us with our parking ticket from going downtown. The room is just the right size, nice bed, nice shower. If I ever go back to Heraklion I would consider staying here again.

Would avoid. Feels like 3* at most. The hotel is in a good location – about all that can be said in terms of positive comments. We found the staff to be a mixture of poorly trained/unprofessional/disengaged. The hotel décor is very dark/gloomy. Our room was not properly cleaned prior to check-in. As others have commented, we found an unacceptable level of maintenance: broken fixtures/fittings in the bathroom and a broken drain in the shower with a danger of injury. The breakfast selection was very basic, drab and unappealing.

From the moment we checked-in to the our check-out, the hotel staff was helpful and accommodating. Mary checked us in and helped us with our air-conditioning since we had an issue turning it on. Mary greeted us with a homemade Greek drink and we had complimentary snacks in our room. The location was perfect for us as we took the ferry into Heraklion and walked about 10 minutes from the ferry dock to the hotel. I chose this hotel due to our transportation needs. Our plan was to stay one night and we needed to take the bus from Heraklion to Chania, and the Central Bus Station is right across from the hotel, which made everything easy and convenient. We also took the local bus to Knossos Palace, and the bus stop happened to be across from the hotel as well. Since we only stayed for one night, the hotel has a luggage room that we used because we wanted to tour Knossos Palace the morning we checked-out. I highly recommend this hotel to others.

I couldn’t fault it, it is absolutely amazing more than I expected. The interior design is amazing and professionally done, bathroom design gave me ideas for our new home. It’s near shops but having a car is a must, Crete is one large and beautiful island. The restaurant outside is amazing and we also found a great cafe down the road which had great food.

The hotel is about 15min walk from the airport. Easy to find. The staff were very helpful and nice. The room was clean and organized. The shower wasn't so nice, it's a bath with no curtain so the floor gets very wet when showering.

We stayed here in July and I can't say anything else, it is really a top hotel. The arrival and check-in alone is very chill and can be done through an app. This is very nice when you have just finished the flight etc. Staff is very friendly and want to help you with everything. The stay is made pleasant through the same app with which you can arrange many things yourself (think of room service, making a reservation in the restaurant or ordering a drink at your sunbed). The location is perfect because you are right on the beach and because of the location you have an incredibly beautiful view of the sea. So for us really wonderful vacation.

This was my first time at the amazing Stella Island, and I can honestly say it exceeded all expectations! I had heard so many great things about this place, but nothing could have prepared me for how stunning it truly is. The photos really don’t do it justice—this hotel is something you need to experience firsthand. And the way it transforms from day to night? Simply magical! From the moment we arrived, I felt like I had stepped into paradise. We were warmly greeted by Aris and Nikos, who took such good care of us throughout our stay. Aris has a heart of gold, and it was such a pleasure getting to know him better during our little trips around the hotel. The entire team was incredibly helpful, always there to assist us with our moves and daily routines. I can’t thank them enough for their kindness and care! The reception team was equally wonderful, always smiling and so welcoming. Every interaction with them was lovely—efficient, friendly, and always ready to help. It’s a great feeling when you’re remembered and treated like family. We stayed in a room with a Premium Pool View near the Makuti side, and it was perfect! Spacious, spotless, and with the most comfortable beds. Makuti was our go-to spot for sunbathing, and the team there made every day special. Rania and her team were a joy to be around—her attention to detail is unmatched, and I loved catching up with her. George, with his calming presence, and Yannis made sure we were never without one of their amazing cocktails. And let’s not forget Yanni, who was always around, making sure everything was perfect. The drinks and food there were excellent! The food overall was exceptional—definitely a highlight of the trip! Lunch at the buffet was great, and the fish lunch at Vegera was top-notch. But La Parilla stole the show for both lunch and dinner. The meals were incredible, and the service was just as amazing. Johanna’s team is truly the best. Eleni, George, and Emerlito made every meal special, with their warm energy and flawless service. Kostis, the bartender, kept the good vibes going with his stories and perfect cocktails. Our evenings at Paraiso were a blast, too! Antonis and Sofia made the best cocktails—Sofia’s margaritas are to die for, and Antonis’ Margaritas are next level! Maria, Katerina, and Xaris were also a delight—super attentive and always ready with a smile. The entertainment was top-tier, the shows blew me away this year. Breakfast was another daily highlight, with a tough decision to make every morning between the buffet and La Parilla. Special shoutout to the lovely lady at the buffet and Lenti at La Parilla for starting our mornings off with great service and friendly faces. A massive thank you to Anastacia and Marina for taking such good care of us. And of course, a huge thanks to George and Christos for making us feel like part of the Stella Island family. This was, without a doubt, one of the best holidays I’ve ever had. The hotel itself is breathtaking, but it’s