Hotel berhampiran Ruga Panigra fountain, Heraklion Prefecture

We were so happy that we chose these apartments for our 3 night stay in Heraklion. We were 3 families and chose the one bedroom, one bedroom suite and 2 bedroom. The apartments were very modern and furnished perfectly. The air conditioning worked extremely well and the staff were very happy and helpful. They were available to provide us as many bottles of water as we asked for and provide helpful info on anything. The location was superb, literally walk out the lobby and into the main square of Heraklion. Restaurants, shops and sightseeing right at the steps! Parking for our cars was a couple of blocks down in a parking garage (8 euros per day) with in and out privileges. A quick 5 minute drive to the ferry terminal. I would highly recommend staying here and we will definitely stay again when back in Heraklion.

Would avoid. Feels like 3* at most. The hotel is in a good location – about all that can be said in terms of positive comments. We found the staff to be a mixture of poorly trained/unprofessional/disengaged. The hotel décor is very dark/gloomy. Our room was not properly cleaned prior to check-in. As others have commented, we found an unacceptable level of maintenance: broken fixtures/fittings in the bathroom and a broken drain in the shower with a danger of injury. The breakfast selection was very basic, drab and unappealing.

Excellent hôtel. Réception professionnelle et charmante. Jolie chambre très bien équipée. Hôtel d’une propreté impeccable. Très jolie piscine, buffet du petit déjeuner très copieux et très agréable au bord de la piscine. Personnel aux petits soins

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

I enjoyed our 1 night here. Parking was easy. The lady at the front desk was helpful and stored our bags. The man at the desk later in the evening helped us with our parking ticket from going downtown. The room is just the right size, nice bed, nice shower. If I ever go back to Heraklion I would consider staying here again.

I couldn’t fault it, it is absolutely amazing more than I expected. The interior design is amazing and professionally done, bathroom design gave me ideas for our new home. It’s near shops but having a car is a must, Crete is one large and beautiful island. The restaurant outside is amazing and we also found a great cafe down the road which had great food.

The hotel is about 15min walk from the airport. Easy to find. The staff were very helpful and nice. The room was clean and organized. The shower wasn't so nice, it's a bath with no curtain so the floor gets very wet when showering.

We stayed here in July and I can't say anything else, it is really a top hotel. The arrival and check-in alone is very chill and can be done through an app. This is very nice when you have just finished the flight etc. Staff is very friendly and want to help you with everything. The stay is made pleasant through the same app with which you can arrange many things yourself (think of room service, making a reservation in the restaurant or ordering a drink at your sunbed). The location is perfect because you are right on the beach and because of the location you have an incredibly beautiful view of the sea. So for us really wonderful vacation.

This was my first time at the amazing Stella Island, and I can honestly say it exceeded all expectations! I had heard so many great things about this place, but nothing could have prepared me for how stunning it truly is. The photos really don’t do it justice—this hotel is something you need to experience firsthand. And the way it transforms from day to night? Simply magical! From the moment we arrived, I felt like I had stepped into paradise. We were warmly greeted by Aris and Nikos, who took such good care of us throughout our stay. Aris has a heart of gold, and it was such a pleasure getting to know him better during our little trips around the hotel. The entire team was incredibly helpful, always there to assist us with our moves and daily routines. I can’t thank them enough for their kindness and care! The reception team was equally wonderful, always smiling and so welcoming. Every interaction with them was lovely—efficient, friendly, and always ready to help. It’s a great feeling when you’re remembered and treated like family. We stayed in a room with a Premium Pool View near the Makuti side, and it was perfect! Spacious, spotless, and with the most comfortable beds. Makuti was our go-to spot for sunbathing, and the team there made every day special. Rania and her team were a joy to be around—her attention to detail is unmatched, and I loved catching up with her. George, with his calming presence, and Yannis made sure we were never without one of their amazing cocktails. And let’s not forget Yanni, who was always around, making sure everything was perfect. The drinks and food there were excellent! The food overall was exceptional—definitely a highlight of the trip! Lunch at the buffet was great, and the fish lunch at Vegera was top-notch. But La Parilla stole the show for both lunch and dinner. The meals were incredible, and the service was just as amazing. Johanna’s team is truly the best. Eleni, George, and Emerlito made every meal special, with their warm energy and flawless service. Kostis, the bartender, kept the good vibes going with his stories and perfect cocktails. Our evenings at Paraiso were a blast, too! Antonis and Sofia made the best cocktails—Sofia’s margaritas are to die for, and Antonis’ Margaritas are next level! Maria, Katerina, and Xaris were also a delight—super attentive and always ready with a smile. The entertainment was top-tier, the shows blew me away this year. Breakfast was another daily highlight, with a tough decision to make every morning between the buffet and La Parilla. Special shoutout to the lovely lady at the buffet and Lenti at La Parilla for starting our mornings off with great service and friendly faces. A massive thank you to Anastacia and Marina for taking such good care of us. And of course, a huge thanks to George and Christos for making us feel like part of the Stella Island family. This was, without a doubt, one of the best holidays I’ve ever had. The hotel itself is breathtaking, but it’s