Hotel berhampiran Venetian Portal Vitouri, Heraklion

Strong windy day made old fashioned door's uncomfortable noisy, which was hard to sleep. Nice staffs but seems a bit lackluster.

酒店在老城比較中心的位置，離威尼斯廣場和教堂很近，吃飯逛街去海邊都方便；從伊拉克利翁機場打車15分鐘左右，出租車一口價15歐元；租車的話可以在central parking停車，每晚7歐，有24小時代客泊車的小哥；酒店比較新，房間在歐洲也屬於比較大的，衛生間三分離設計，最好自己帶拖鞋和洗漱用品，沒有牙膏牙刷，毛巾較差且兩個人衹給了一套；有燒水壺；樓下酒吧比較吵。

WE' LL COME BACK! Fantastic joy& pleasure we have had at Aquila Hotel at our stay there at Heraklion, it was our first time. Enjoyed it at breakfast, our room was so clean& with enough space with terrace& great view...Pool on 6th floor was pleasurable..All Hotel is interesting with exterior as well as interior...This hotel have so much to offer&most important to give you touch of happines at your stay! Lots of smiles from Belgrade:)) J&K

Would avoid. Feels like 3* at most. The hotel is in a good location – about all that can be said in terms of positive comments. We found the staff to be a mixture of poorly trained/unprofessional/disengaged. The hotel décor is very dark/gloomy. Our room was not properly cleaned prior to check-in. As others have commented, we found an unacceptable level of maintenance: broken fixtures/fittings in the bathroom and a broken drain in the shower with a danger of injury. The breakfast selection was very basic, drab and unappealing.

We were so happy that we chose these apartments for our 3 night stay in Heraklion. We were 3 families and chose the one bedroom, one bedroom suite and 2 bedroom. The apartments were very modern and furnished perfectly. The air conditioning worked extremely well and the staff were very happy and helpful. They were available to provide us as many bottles of water as we asked for and provide helpful info on anything. The location was superb, literally walk out the lobby and into the main square of Heraklion. Restaurants, shops and sightseeing right at the steps! Parking for our cars was a couple of blocks down in a parking garage (8 euros per day) with in and out privileges. A quick 5 minute drive to the ferry terminal. I would highly recommend staying here and we will definitely stay again when back in Heraklion.

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

The hotel is strategically located within walls of old city between the beach of Ammoudara and the main attractions, not so far from them. Hotel is re-innovated 7 floor building. Rooms are not large, but but enough for the convenient accommodation. The room has the safe, TV, several chairs, table and the wardrobe, electric kettle, air conditioner. There is quite large balcony with two beach chairs and the small table and also drying hanger for the clothes. Unfortunately there is quite a lot of dust in the air from street, so everything gets dusty very quickly. The room has electric sockets next to the beds and two other sockets, one of them with USB port. The personnel speaks English and very friendly and helpful. The avenue Kalokerinou named after the discoverer of the Knossos Palace is quite busy road so it is nicer to live on higher floors. There is a restaurant serving good continental breakfast. There is omelette, ham, cheese, Greek yogurt, flakes, fruits, on the menu. Just 70 meters from the hotel there is Bazaar and in 200 m is Chalkiadakis supermarket, Lidl in 800 m outside of the city walls. All closed on Sundays. The avenue Kalokerinou has several street food places, and if you walk 400 m to Morosini Lions Fountain you can find even more restaurants there. Heraklion has a problem with great beaches, but in 500 m from the hotel there is a Dermatos Bay, where is a wild beach where one can deep into the sea. The proper beach is in Ammoudara in 2.2 km from the hotel. There is another beach in 1 km in front of Talos Plaza shopping mall, but it is rocky and no sunbeds or lifeguard. Another place to swim is the port mole starting from the Kules fortress in 1.2 km. The mole protects from high waves when it is windy and other places are not suitable for swimming.

Too much noise in the hotel this night (April 15th, 2024) due to groups of young people badly managed by their professors and worse by the hotel management. In the rooms next to mine the music and noisy conservations lasted until 2:00am ! No supervision by the hotel’s night staff and when I mentioned it to the night receptionist, there has been no improvement. I had to knock the door and complain directly to the occupants to make them stop. At 2:00am! To conclude, 1- no management of the distribution of rooms according to the types of people (the hotel knew it was hosting groups of students, it had placed them next to couple travelers), 2- no management of tranquility at night, yet it is clearly the main responsibility of an hotel (one comes to the hotel to sleep!). We wonder how the hotel is managed... Never more nights in Castello City Hotel of Heraklion.

The hotel is about 15min walk from the airport. Easy to find. The staff were very helpful and nice. The room was clean and organized. The shower wasn't so nice, it's a bath with no curtain so the floor gets very wet when showering.

We had a 3 night stay , first part of our Greek island hopping adventure. The hotel made a fuss as it was our 30th wedding anniversary (bottle of wine and fruit and towel art in room on arrival) very nice touch. We had a standard room in a block in the well tended gardens, had everything you needed, fridge and tea coffee making facilities, safe was extra. WiFi was excellent. We were bed and breakfast (8-10am) well attentive staff, nice buffet selection. The hotel is right on amdouna beach free sunbeds and umbrellas. Nice clean pool area with bar. Lovely roof terrace bar looking over the beach with wonderful friendly staff, we really enjoyed their company (Pella) was wonderful. Would like to say thank you to all the staff for making our stay so wonderful. Outside hotel a VERY BUSY road with shops and bar and a few very good tavernas. Bus into to Heraklion.