Hotel berhampiran Staples, Hershey

Hotel ini sangat mengagumkan! Penginapan yang hebat, disyorkan kepada semua dan sangat dekat dengan semua yang Hershey mampu tawarkan🍫🎡🎢

Staff are so friendly and helpful. Location is great for coming in and out of Harrisburg city. Loved the breakfast and the dining room.

The moment we checked in we were given our room and thought we booked in a Holiday Inn Express with Breakfast included but realized this was a Holiday Inn and breakfast wasnt included ,so that was not a problem because it was an over site .. However the room was cramped and wasnt what we expected.. Bryce was super friendly and because our room wasnt up to our expectations he cordially obliged to an upgrade and went above and beyond and made things right.. He should be recognized as a superb asset to this property and again resolved any and all issues we had making our return home a highlight.

Cek itu mengerikan mereka mengatakan tempahan saya telah dibatalkan dan mereka tidak mempunyai bilik lagi. Saya terpaksa menghubungi trip.com untuk bukti dan bukti daripada orang kad kredit dan perjalanan. Com menghubungi mereka melalui telefon untuk mengatakan pembayaran melalui mereka berkata ia ditolak selepas bercakap dengan trip.com mereka kemudian berkata oh ia adalah satu kesilapan tetapi semasa menyemak kad saya dikenakan caj sekali lagi yang saya akan pertikaikan meja depan adalah mengerikan diberitahu orang di di belakang saya bahawa kad mereka tidak ditolak seperti orang terdahulu tetapi mereka tidak menolak itu adalah sepupu saya yang mereka bercakap dengan dia memberitahu saya perkara ini kemudian selepas saya menyelesaikan masalah tidak akan kembali ke hotel itu

This would had been a 5 stars review but giving it a 3 stars.. It was a birthday surprise for my daughter. We checked in late at night at 11:30pm on Friday, July 5th. We stayed for two nights. I was greeted by a gentleman in front and he assisted me. He was really nice and kind. My husband, daughter and I went to our room on the second floor. The room was spacious and nice. The room was clean. It had a little living room with a couch and a kitchenette. It had a full size fridge, dish washer and garbage dispose which is a plus. Bathroom is decent might need some cleaning. It looks like there was a little molded in the standing shower. One of the bath towels had like some hair on it. We had two queens beds. I lifted the sheets to make sure it was clean. The mattress protector had like ripped holes. It was late at night and did not realize in the morning that there was a stain on the blanket. I do not know what it was but it looked like chocolate stains or blood. Also the bedsheets were making us a bit itchy. My husband and I were disgusted by it. Now we were questioning it the sheets were even changed. On our way leaving to go to Hershey park, I stopped by the front desk to ask if we can get the sheets and blanket changed because there was a stain on it. The lady was nice and said I wipll get someone to change it for you. The bedsheets are not changed everyday but every other day depending the length of the stay. Also the room gets service and clean every day. When we returned (7 hrs later), the bedsheets and blankets were not changed. I do not think the room was serviced either. Trash were not emptied. I understand it was the holiday weekend and it was busy. We were very disappointed. The breakfast was good. They offered make your own waffles with varieties of toppings, hot oatmeal, warm breakfast sandwiches, egg & cheese omelettes, veggie egg white omelettes, toast, bagel, cereal and yogurt. Overall for the hotel, spacious room and the breakfast were good. Our biggest cons were the dirty bedsheets and blankets. Then asking to have it changed and it wasn’t done. The shower had molded in it and bath towel had hair on it. I do not know if we will stay here again..