Hotel berhampiran East Sussex Falconry, Herstmonceux

The outside of the hotel is very scruffy, but this is because it is in the process of being refurbished. The rooms themselves were excellent, clean , modern (although the see through toilet door is a bit kinky in room 4.) Although being warned of the step inside the passageway to room 4 my wife tripped up it and the light needs improving or warning tape put on the step. We had to bring the date forward of our visit due to the impending death of a near relative and was very disappointed in having to pay a surcharge of £48.00 per room for the convenience of doing this although we believe the hotel did not have any reservations for these rooms, so could have waived the surcharge. We did not have occasion to eat at the hotel excepting for breakfast which was excellent.

What an absolute shambles! I paid good money for a large room over the Airshow weekend and they were not prepared in any way to accept guests. The parking that was described on the hotel website was not actually available and AFTER I checked in I got a message from them to say that thet wouldn't be serving breakfast! No breakfast in a seaside hotel, absolutely ridiculous. And insteaad of being apologetic the front desk staff just made excuses and became belligerent. They couldn't run a tap, let alone a whole hotel. Horrific level of service. Best avoided.

Wir waren als Teil unserer Hochzeitsreise in Eastbourne, im Chatsworth Hotel. Die Lage war direkt am Meer/ Pier. Dennoch war man in wenigen Fussminuten direkt im Stadtzentrum. Das Hotel selbst hat Charme, das Personal war durchweg freundlich und hilfsbereit. Sehr schöne Zimmer. Besonders der Fahrstuhl bleibt in Erinnerung. Wir würden sofort wieder gehen, klare Empfehlung

Came over a little queer while away rang emergency services for help, that was last week ha ha. Apart from that just look after yourself always knowing your on holiday. Grin and bear it. Only here once I'm told. Couldn't fault the place, I tried but couldn't. Ps better than NHS food any day of the Milena. Keep up the good work. Pps if you don't agree don't read then.

Lovely position facing the sea. Easy parking in neighbouring street with the parking ticket from the hotel. Room clean and spacious. Tea and coffee provided. Lovely self service breakfast. Good read of choices, cereal, fruit, cooked and toast. Even a coffee machine. Staff friendly and professional. Would stay again.

I recently stayed at Pearl & Pebbles Eastbourne in Eastbourne for one night and overall, it was a pleasant experience. Firstly, I must commend the lovely staff, although our interactions were minimal, their warmth and hospitality were evident. The room itself was clean and well-maintained, including the bathroom which was also fresh and tidy. However, my room was located right in front of the stairs on the second floor, which resulted in considerable noise disturbance until late at night, affecting my sleep quality. On a brighter note, the bed was comfortable, and the presence of a desk and chair was a practical addition, making it easier for me to catch up on some work. I particularly enjoyed the bathroom with its window, perfect for those who, like me, enjoy showering with a breeze of fresh air. Despite the compact size of the room, it was sufficient for a one-night stay. Moreover, having a kettle, coffee, and tea in the room was a delightful bonus, adding to the comfort and convenience of the stay. However, it was disappointing to find that the room lacked a safe, which would have added an extra layer of security for my belongings. In summary, while my stay at Pearl & Pebbles Eastbourne had its drawbacks, including noise issues and the absence of a safe, the cleanliness, comfort of the bed, practical amenities, and the friendly staff made it a generally positive experience for my short stay in Eastbourne.

We recently stayed at this beautiful historic hotel on Eastbourne’s stunning seafront. I cannot fault the quality of our stay. The hotel has been beautifully refurbished and is an oasis of peace and calm. The dining experience is exquisite and the delicious breakfasts are hearty and plentiful. The staff go out of their way to help and the rooms are spotlessly clean and comfortable. The views out to see are breathtaking. We’ve stayed in several hotels in Eastbourne but this one is our absolute favourite by far. We will be returning again and again. Thank you to all the lovely staff for our fantastic weekend.

When we arrived we was asked to pay for the room in ful. We told the lady we had credit card but she said she wanted the £171 in cash and directed us to the nearest bank. I wasnt at all happy with this as the website says they accept credit/debit cards. This then ate into our spending allowance. I wasnt offerd a reciept & she had 2 days to oblige but this didnt come my way. In the room the very large window has no blind just curtains and is overlooked by other propertys but more so next doors court yard which often had a guy smoking out there. This meant we couldnt get undressed with out closing the curtains. This made the room dark & stuffy as it was very hot on the two days we was there. Our room carpet lead up to the ensuite floor tiles which had quite a big step which wasnt noticable & i stubbed my toe. I was in a great deal of pain. This needs addressing Asap before some one breaks there toes. To stop us doing this again or forgetting in the middle of the night we had to pad it with cushions. The check out was self service and you leave your key in the bedroom door. This i find very impersonable, there is no customer service hear & they are recieving alot of money for not alot in return. This is a shame as the room was very clean & the bed very comfortable. Based on our experience hear we wont return we will find some where with better service