Hotel Highland Park dengan Gim

We had confirmed a reservation for a king room with a sofa. When we checked in they gave us our room, never mentioning that the hotel manager switched us to a double-double. When I got the room I discovered it wasn't the correct room, so I called to ask to be switched because my reservation was not a double double, He lied and said it was in fact correct, but I had had the confirmed reservation in hand with a King bed. He said no and passed the phone to someone more senior. She was even worse, she said no king was available and would be for the entire length of our stay and we could move to another hotel if we didn't like it. I said I wanted the room I reserved or I wanted a free night stay because you gave my room away. She said Bonvey members are the only ones with confirmed reservations and she could give my room away if she felt like it. when I asked where is this written she found the correct room. Lastly. Marriott is so very cheap, the soap is the size of a quarter, and the body lotion is lipstick. The sheets were like sandpaper and threadbare.