Hotel Holiday Inn Express di Hillside

To Whom it may concern, my experience with this hotel was not a good one. When I first checked in on 8/14/24 The checked me into room #257 which seemed to be a storage room with paint buckets and different things. So I walked back to the front desk and explained to the guy at the front desk that the room was a storage room. He said I thought i put #207 I said no it was #257 here is the video that i took with the key and room number. The guy at the front desk said and the door opened? I said yes. He apologized then gave me another room. #221. So I went to that room to inspect it to make sure it was ok, only to discover that there were stains on the sheets and black mold in the bathroom on the cieling. and it looked to have been painted over, and not done well. I then went back to the front desk, They guy was leaving for the night and a female was there so she gave me another room #357. She stated to let her know how that room was. To my suprise it was better. I think the the hotel can be upgraded a little more and housekeeping should make sure they are verifying that the cleanliness of the room is up to par. I then parked in the back of the hotel, to be closer to my room, and none of the doors let me in with my key i had to walk all the way back to the front of the hotel just to get into the building. When I got there the guy at the front desk stated that we can walk out the doors but we cant get back in. I then asked then what the point of the doors having key access if the keys wont work. a little frustrated at this point. so I left it alone. I thing I should receive so type of accommodation for the inconvenience. Then there was a $12 fee per person for breakfast. I thought Breakfast was included. But that was that. Also the coffee machine didn't work in the room. I was not happy. But the DNC was in town and there was no other place to book everything was sold out so I stayed, But I was not happy at all.

Dengan penginapan di MainStay Suites Chicago Hillside di Hillside, anda akan berada dalam lingkungan 15 minit memandu dari Pusat Konvensyen Donald E. Stephens dan Fresh Meadow Golf Club. Hotel ini berada 19.4 km dari United Center (Stadium) dan 4.8 km dari Elmhurst Hospital - Main Campus.Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, penggunaan percuma kemudahan kecergasan berdekatan dan mesin layan diri.Kemudahan yang ditampilkan adalah termasuk kemudahan dobi, peti simpan selamat di meja/kaunter hadapan dan lif. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 122 bilik tamu, yang menampilkan dapur dengan peti sejuk dan dapur. Dapur kecil sedia dilengkapkan dengan ketuhar gelombang mikro. Televisyen skrin rata 32-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.