Hotel berhampiran Seibuumetate Daiju Park, Hiroshima

very good location. the check in area offers amazing views at the top floor and the coin system to claim snacks is cute. the snacks are tasty. BUT the room i got was arranged in an odd way. i have never been in a hotel room that was arranged that way. as you can see from the pictures: the back of the tv was SO DUSTY. no wonder i was sneezing throughout my stay there.

PROS: Unbeatable central location in Hiroshima with large, clean rooms and great views of the city. The rooms were reasonably priced. CONS: This hotel is extremely dated and ultimately this impacted on the comfort of our stay - neither of us slept well on any night due to very old bed/pillows. They were also strict about their 15.00 check in time (seemingly regardless of whether our room was ready or not). This led to unnecessary queues from 15.00 onwards. Overall, would book elsewhere if staying again for more than 1 night in Hiroshima.

Basic and simple room but clean and functional. Furniture is a bit dated but the room is pretty big for Japan. Location is great as it very centrally located. Would stay here again.

Very easy and convenient to book on Trip.com. Hotel location is very convenient as it is less than 19 minutes walk from the Hiroshima Station. Room was clean and cosy. Reception staff was friendly and helpful.

I'd say the nicest hotel I've stayed in during my two weeks in Japan. The hotel is a 10min walk from the station. Rooms are comfortable and have enough room for luggage. On my last night I wanted to take advantage of the onsen. Two of the younger members of staff were hesitant to allow me access. They brought to my attention the on-site rules which highlight that it would be unsuitable for people with tattoos (I have several large visible ones) to use the onsen. I do not remember this being highlighted on the trip.com website, otherwise I would not have booked. However another female member of staff (presumably the manager) intervened and stated because I was from overseas it should not be a problem. I really did enjoy my time using the spring baths. ¥150 well spent. Thanks again to her 😊

Excellent location a few minutes walk from Hiroshima railway station. We had a connecting room which has an interior door between the adjacent double room and twin room, allowing you to move between them. The hotel rooms are compact, but functional and comfortable. Especially the double room, the kids had more room in their twin room. It can accommodate up to four people, making it ideal for families or friends.

Great location, relaxing onsen, room was very clean. I was so tired when I arrived Hiroshima but all gone because of Onsen and fluffy bed! Thank you for providing super services!

The subway to hotel is convenient but no lift is a drawback. The hotel room is small but clean. The self laundry service is also user friendly (washing powder or detergent comes with the services). It’s a good option for short stay.

The Sheraton Grand Hiroshima Hotel delivers from beginning to end regarding service and location. I had the chance to stay one night in early June before heading next morning to Okunoshima, and it was highly worth it. Next to Hiroshima Station, this location is a must. In addition, the quality of service provided by each member, either at the front desk or Club Lounge, was excellent. Daisuke in the Club Lounge was helpful and went above and beyond to assist during my stay. Regarding the room, I highly recommend booking a Club Level room or suite. The panoramic views of Hiroshima are amazing, but the room is exceptionally comfortable. I had the chance to stay in a suite, approximately 750 sq. ft., which was quite comfortable, especially the bed. The bathroom was spacious, and the bathtub was worth it after a long day or walk in the city. I also recommend the spa facilities in the hotel. If you pay around 1,650 Yen, you can use the pool, hot tub, sauna, steam room, and cold bath. This is a great activity to relax and disconnect from reality fully. I enjoyed my time there and would return if I had the chance. Overall, it was a great stay, and thankful for the generosity and excellent customer service provided by the team in this hotel.

Good points: 1. Location is amazing since it’s right on the island and everything is within walking distance. 2. We had breakfast and supper included in the stay. Food was varied and plentiful for most palates. Plenty of fruit and veg too. 3. Staff for 98% of the time was great. Language barriers are expected. Google translate is a perfect alternative to the translation issue. The front desk staff were awesome and was extremely helpful. 4. Room is spacious for a traditional Japanese hotel. We had our own onsen which was delightful. The beds were mostly comfortable and we had two full mattresses pushed together creating a massive king! 5. Once you enter the hotel you must take off your shoes and the hotel provides house slippers which generally fit most people. The lobby has shoe cubbies for your shoes. They do not lock, but Japan has very little petty theft so you don’t need to fret over potential thievery. Negative points: 1. This is of no fault of the hotel, rather it’s a Google maps problem. Be aware Google maps will basically have you climb the mountain and drag your suitcase through a dirt path. Instead put in the Miyajima post office and with the water to your right, turn up to the small road with the post office to your back. Keep going straight for about 2.5 city blocks and you’ll walk right into the hotel. Much easier than the 40 minute hike we took. 2. Restaurant staff on the whole were great. Only issue was this morning when we went to breakfast this morning and tried to sit in our usual table, the staff tried to sit us with some other people. I asked if we could sit at a different table and the individual said no and walked away. We didn’t know these people they tried to sit us with. However, they were tourists like us. I was frustrated because the staff member just walked away from us when I was still speaking to him. Very rude! 3. The toilet room smelled really bad. It was a combination of mold and chemicals.