Queen Central Hotel - Ben Thanh Market

Terletak di Jalan Malaysia, hanya 5 minit berjalan kaki ke Pasar Benh Tanh dan Stesen Metro. Terdapat 2 kedai pengurup wang berdekatan (anda boleh mendapati banyak pepple beratur) Kakitangan makan katil dan bantal yang mesra, selesa. Kami menempah bilik keluarga untuk 3 orang. Kami mempunyai tidur yang selesa selama 4 malam. Mereka menyediakan penimbang berat dan bahan pembungkusan untuk pembungkusan bagasi anda.

The worst hotel stay experience I have ever had. I made a room reservation and paid in full through the app. When I arrived at the hotel to check in, I was informed that there was no room available for me because the hotel claimed they had received an email from Trip stating that I had requested a cancellation. When I contacted Trip, I was informed that there was no email or any conversation regarding a cancellation request from my side. However, the hotel refused to take responsibility and instead forced me to cancel the booking through Trip. After 2–3 hours of insisting and refusing to leave, the hotel finally refunded me in cash, but only the exact amount I had paid. I was then forced to look for another hotel on my own. That said, Trip was very helpful, with fast responses, and they compensated me with compensation coins for the inconvenience. After 4 days, we were forced to return to the same hotel because we had made an advance booking through Agoda and it was non-refundable . I booked a room with two queen beds, but instead I was given a room with one queen bed, one single bed, and extra small bed. The room was extremely cramped, to the point that there was not even enough space to open our luggage. The air conditioner was not working, the room was dusty, the chair was dirty, and there was no coffee, cups, or tissue provided. so TERRIBLE..!!!

The most disappointing hotel experience I’ve ever had. The room I booked was not given, and the promise to switch to the correct room the next day was never fulfilled. The room I eventually received was unclean, smelled musty, and came with ‘long-term residents’ — big and small cockroaches roaming freely. What shocked me even more was that I wasn’t the only one. I met several other Malaysian guests staying here, and every single one of them had the same complaints: – wrong rooms given, – dirty or smelly rooms, – cockroaches everywhere, – staff saying “sorry” but fixing nothing. So this isn’t an isolated case — the entire hotel seems to have the same issues. Thank you for this ‘unforgettable experience’ but for all the wrong reasons. If you value cleanliness and a peaceful stay, I wouldn’t recommend even walking past this hotel.

Had a nice vacation here. Near ben tham market and so accessible in district 1. Thank you

No window, no hair dryer 😞 But the room I booked has a window.