Hotel Hoa Lu District dengan Gim

Stayed here recently as part of a Tour group on a journey across Vietnam. We appeared to be the only guests in the resort. Hotel us visually stunning, the great timber hall for reception area is amazing. Our group were located in various villas towards the swimming pool area. Our room had a fantastic view of the lake/mountains and was very spacious. Swimming pool was very nice. Poolside Bar area was not available during our stay and hotel missed a trick by not offering any sort of poolside service. Evening meal food service was bordering on farcical if I'm honest. Only one young lad on duty who had a very basic grasp of English. Started taking drink orders for the group then switched to taking food and drink orders half way, so leaving half the group to then make food orders later on, as he'd then gone off to start the drinks orders! We ordered a bottle of white wine, were then offered half a bottle already opened, rejected that, then hotel switched to a totally different type of wine to that ordered! We had to get our Vietnamese Tour guide involved to sort the situation!! Food arrived in various stages, so some of the group finished their meal before others were even served!! As the only guests in the hotel, we expected a much better level of service. Simply don't know how they'd cope with a full hotel!

這家旅館太棒了！全新、泳池大又乾淨、服務人員親切熱心、房間大又美、浴室沖水洗澡設備有很多種功能、早餐是一人一份，非常好吃！整間旅館建築像是一間美術館, 庭院非常美！

Impeccable service especially the hotel Manager Dao, warm & friendly, she shared with us tips to get around and helped us to booked our transportation back to Hanoi. The hotel is clean and breakfast is really delicious, their spring rolls & pho are the best I have tried in Vietnam. We stayed 3 nights in this hotel and we are grateful that everyone in this hotel going the extra miles to make us feel welcomed. Highly highly recommend.

We stayed at the Emeralda Resort in Tam Coc for 3 nights last week. It was a pleasant experience. The hotel is beautiful, I loved the view of our bedroom. The staff is very welcoming, they would help with everything we needed. The Spa is worth checking, loved the massages. The restaurant serves a variety of meals and they are all good. The breakfast buffet is great, especially if you seat by the windows where it's a beautiful view of the mountains of on the other side you can sit below the koi aquarium. We booked two days of tours, and the guide Sau Dang made a perfect schedule for us. We had his attention during all the days, he took me to see the most incredible things. Explaining the history and juice details about the geography and culture of each place we passed and about the Complex of Ninh Binh itself. Thank you Emerald Resort, thank you Sau Dang. You all made our time there lovely! We would love to come back.