Hotel berhampiran Schulgarten, Hochtaunuskreis

The hotel was in the middle of nowhere so taxi had cost about €70+ from/to the airport. The area was quite nice though and was pretty to look at in the snow, but due to where the hotel was situated, there was nothing to do. I would advise those who want to stay central to avoid here. What I didn’t like was the fact we paid extra for early check in at 11am and then maintenance men just walked into our room whilst we were in there. There was clearly miscommunication between staff and this was unacceptable as me and my partner could’ve been doing anything in the hotel room. Then every morning following, housekeeping would just enter the room even with a ‘do not disturb’ sign on the door making it extremely pointless, and also making me and my partner on edge if we wanted to be intimate. Despite the lovely decor, I wouldn’t be making my way back to this hotel any time soon. Staff also tried to recharge me for the entire hotel stay mistakenly when I reminded them I owed them money for early check in upon arrival. Considering how easy it is to tap a card machine with Apple Pay, luckily I alerted them before making payment otherwise I would’ve paid twice. When leaving, we also owed room service and they was willing to let us leave. As honest people, we informed them, but they seem really unorganised without a clue of what they are doing making it 10x harder for non-German speakers.

Very welcoming staff, large room with minimal amenities and sp****ly furnished. Nice, firm bed and choice of pillows. B/fast is a buffet type with plenty of good quality selections of all types of food, lovely teas in innovative tea mugs with sieve. Unfortunately, the very close motorway feeder roads are really noisy almost 24/7. This is not obvious from Google map and even when I arrived, it seemed all very quiet until I opened the window in my room. The passing cars' noise echos all around. Then to add to this, on Saturday night a nearby open air disco ran a massively noisy head banging music show. The repetitive thumping and crashing noises went on until almost 3 a.m.. Not what I call a hotel with sleep quality. The hot weather made sleeping with a closed window impossible.

Was für ein tolles Hotel mit super Mitarbeitern! Ich war schon in vielen Hotels, dieses ist allerdings total aussergewöhnlich, und das liegt am immer sehr netten Personal. Und das ist keine aufgesetzte Freundlichkeit. Egal ob beim Frühstück, im Restaurant oder an der Rezeption, und dort vor allem Ronja Schmitt. Ich habe selten so eine lösungsorientierte Hotelmitarbeiterin gesehen, wenn mal irgendwas nicht ganz optimal funktioniert. Die Zimmer sind sehr schön und modern eingerichtet. Zum Zentrum nach Eschborn fährt man etwa 5 Minuten, in die Frankfurter Innenstadt etwa 20 Minuten. Um das Hotel herum gibt es nicht viel zu sehen, dafür hat man aber Ruhe! Insgesamt 100 Prozent Weiterempfehlung!

Sehr modern, stylisch und neu! Ich hatte ein geräumiges Zimmer, das genau den Fotos entspricht! Matratze und Bettwäsche sind wirklich sehr gut, das muss ich einfach lobend erwähnen! Sorry dass ich jetzt aushole, aber diese harten ‚Plastik-Kissen‘ in manchen hochklassigen Hotels finde ich furchtbar! Hier gibt’s richtig angenehme Federkissen! Empfang super freundlich! Eschborn ist zwar nicht der Nabel der Welt, aber man ist schnell in der Frankfurter City! Haben ja bereits einige schon beschrieben! Leider war es bei meiner Ankunft nach 21 Uhr schwierig noch was zu essen zu bestellen! Der Service an der Bar hat noch ein bisschen Luft nach oben.

Our flight was canceled but Lufthansa put us here overnight. Nearby and easy to get to. Staff was friendly, room quite comfortable. My only complaint is supper: Lufthansa gave vouchers good for 18€ each, but the hotel had a special arrangement for airport guests- no choice of food or drink, and if that plate of pasta cost 18€ I’d be shocked. Why not let guests choose something? Otherwise great!

Excellent location, friendly staff and scrumptious breakfast with lots of choices. I even got upgraded to their premium room. It was spacious room with Nespresso Coffee and a few bottles of water. Met a few folks from US as well. Really enjoyed the stay.

This was not the first stay at the Hilton in Frankfurt; we stayed back in 2013 for the Christmas Markets and decided to stay again in 2022. The hotel is an ideal location and only a short ten-minute walk to the markets in Frankfurt during Christmas. We opted for a King Executive Room with Executive Lounge access. A small selection of beers, wines and spirits was available in the evening in the lounge, with light snacks if you wanted something to eat. The lounge is not self-service like our previous visit, but the staff were excellent, and we didn't have to wait long to get drinks. Check-in was quick, but once again, no upgrade was offered as a Hilton Honours Gold Member, but breakfast was complimentary due to Gold status. The room was clean and comfortable, not exceptionally spacious, but we didn't spend much time in the room apart from sleeping. Another enjoyable stay, and we would recommend the hotel for a stay, particularly at Christmas.

I have been staying at this hotel for more than 3 months now and was more than excited after hearing a JW Marriott would open in Frankfurt (also the first one in Germany at that time). After living in hotels in Frankfurt for more than 3 years, I knew that staying at the JW Marriott would be a different story as it provides beautiful skyline views (sunset towards the skyline and sunrise on the other side towards the Taunus) and is as central as it gets. As an ambassador elite I was always upgraded to a suite, mostly the skyline suite because nothings beats this view - see pictures attached. Even though the hotel may need some renovations in some parts, it still provides all the necessities you can think of. The skyline suites include an amazing bathtub, big mirrors, seating area and the unique skyline view which you can be seen from the bed when waking up or going to sleep. The staff is very attentive, extremely friendly and is trying to make the best out of your stay. Thomas from the front desk, Mr Nickol, the girls at breakfast and the two guys there as well are extremely friendly and highly trained professionals. As the hotel does not provide an executive lounge at this point, Elite members get a free breakfast with an la carte dining (recommendation: chef‘s choice) and lots of varieties at the breakfast buffet. For someone like me who wants to stay fit during travels, the JW Marriott Frankfurt has a collaboration with the Fitness First My Zeil meaning you can access a fully equipped gym when staying here and not just a treadmill or 5kg weights - one of the biggest plus of this hotel. Staying at Marriott hotels full time for the last 6 years, I can really see the differences. Unfortunately that hotel life comes to an end now, but the JW Marriott couldn’t have been a better ending to that hotel life. THANK YOU TEAM. This hotel is highly recommended if you want a special treat, the most central location and the full Frankfurt skyline experience.

We visit this hotel for one night using AMEX FHR for the booking. We are upgraded to a junior suite #569 at check in. This is the top floor at the hotel. The view from the room is rooftops, but the room is large and recently updated with every creature comfort. The bathroom is large featuring double sinks, toilet with bidet and separate tub/large shower with electronic temperature controls. There is a non functioning lighted makeup mirror and TV for the bathtub. AC for the room does not cool well but we were provided a fan to help. There are plenty of electrical outlets for charging. Staff are generally very friendly, but wait staff at the terrace lounge and breakfast are not particularly attentive. The lady working the egg station for breakfast is a little snooty. The breakfast buffet is okay but not what I expect in terms of variety for a hotel of this stature. In spite of the minor issues I plan to visit this hotel again.

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug