Hotel berhampiran Springbrunnen, Hochtaunuskreis

Am Rande von Kurpark und Fußgängerzone gelegen. Parkhaus für 10€/24 Std. an der Rezeption mitzahlen, dann gilt der günstige Tarif. Man kommt mit dem Aufzug vom Parkhaus direkt in die Lobby. Check in. Sehr freundlich und zuvorkommend. Zimmer (comfort) auf der 3. Etage sehr gross. Viel Ablagefläche. Bad könnte einen Ticken grösser sein, aber ok. Ebenerdige Dusche und grosser Waschtisch. Kleiner Heizkörper darunter, so kann man in der kalten Jahreszeit auch das Bad schön heizen. Es gibt Seife, Shampoo und Duschlotion in Kleinstpackung. Das Zimmer/Bad sehr sauber, ABER, jetzt kommt das Aber. Die Zimmer könnten einen freundlicheren Anstrich vertragen. Und es liegt im Flur und auf den Zimmern noch Teppich. Das ist nicht mehr zeitgemäß. Ansonsten gab es noch einen Sessel mit Fußhocker, einen Schreibtisch mit Stuhl und einen kleinen Tisch mit Stuhl. Unser Zimmer hatte leider keinen Balkon, aber das Fenster ließ sich komplett öffnen. Mit Blick zum Park. Blickdichter Vorhang. Im Eingangsbereich und in den Aufzügen müsste dringend mal Hand angelegt werden. Teppiche ausgefranst und mittlerweile sieht man die jahrelange Nutzung. Leider war die Bar geschlossen. Das Restaurant haben wir nicht getestet. Frühstück aktuell von 6.30-10.30. Morgens ganz früh die schönste Ruhe. Ich zähle jetzt nicht alles auf, aber muss sagen, es hat an nichts gefehlt. Klar, könnte die Auswahl immer etwas mehr sein, aber es gab für alle was. Kaffee wird in einer Kanne am Tisch serviert. Man kann sich aber auch Espresso usw. bestellen. Auch bei den Eiern, Rühr und gekochtes am Buffet, auf Wunsch gibt es aber auch Spiegelei. Es gibt für jeden Gast eigenes Vorlagebesteck (wird aber irgendwie kaum genutzt) Das Personal sehr freundlich. Jeder Tisch wurde vor dem nächsten Gast desinfiziert. Vor Zutritt wird der Test/Impfstatus geprüft. Normalerweise macht die Rezeption einen Hinweis auf die Mappe mit den Zimmerkarten, dann muss man nur diese vorzeigen. War bei uns vergessen worden. Pool/Sauna muss zur Zeit vorreserviert werden. Es gibt stündliche Zeitfenster. Wir waren dann für eine Stunde alleine im Pool. Klein, aber fein. Temperatur ok. Es gibt extra Handtücher im Pool/Saunabereich. Auch wenn etwas altbacken von der Einrichtung her, hat uns die Lage überzeugt. Wir kommen bestimmt wieder.

Es war mein erster Aufenthalt in dem Hotel. Der Check-In war schnell und freundlich. Ich hatte morgens kurzfristig das Zimmer gebucht. Wollte unbedingt ein Skylineview Zimmer. Ein paar tolle Fotos /Videos machen. Mein Zimmerwunsch wurde sehr gut erfüllt. Am Ende vom Gang in der 38. Etage. Ich war begeistert (siehe Fotos). Ich hätte auch als Marriott Bonvoy Gold Member ein Upgrade bekommen. Wäre aber auf jeden Fall zur anderen Seite gewesen. Da ich ja aber die Skyline fotografieren wollte habe ich abgelehnt. Tiefgarage (Q-Park WestendGate) war super. Teuer mit 39€ aber viel Platz und nicht so eng. Gehört aber nicht zu Marriott. Die Fahrstühle fahren super schnell. Ich war Abends noch im Hotel Restaurant/Bar ”Champion´s”. Hatte einen Burger. Der war ok; habe aber schon bedeutend bessere gegessen. Der Service war eine Katastrophe. Man musste lange warten bis Getränke/Essen am Tisch waren. Auch Bezahlung hat gedauert. Morgens hatte ich dann noch den Sonnenaufgang fotografiert. War richtig Klasse. Das Frühstück hat mir gefallen von der Auswahl her. Ich war früh morgens um 7 Uhr dort. Das komplette Restaurant war leider rappelvoll. Habe dann später mitbekommen das dort eine Reisegruppe war. Durch diese mittlere ”Insel” war es dann extrem voll in den Gängen rundherum. Ist aber nicht immer so. Ich würde auf jeden Fall wiederkommen.

I have been staying at this hotel for more than 3 months now and was more than excited after hearing a JW Marriott would open in Frankfurt (also the first one in Germany at that time). After living in hotels in Frankfurt for more than 3 years, I knew that staying at the JW Marriott would be a different story as it provides beautiful skyline views (sunset towards the skyline and sunrise on the other side towards the Taunus) and is as central as it gets. As an ambassador elite I was always upgraded to a suite, mostly the skyline suite because nothings beats this view - see pictures attached. Even though the hotel may need some renovations in some parts, it still provides all the necessities you can think of. The skyline suites include an amazing bathtub, big mirrors, seating area and the unique skyline view which you can be seen from the bed when waking up or going to sleep. The staff is very attentive, extremely friendly and is trying to make the best out of your stay. Thomas from the front desk, Mr Nickol, the girls at breakfast and the two guys there as well are extremely friendly and highly trained professionals. As the hotel does not provide an executive lounge at this point, Elite members get a free breakfast with an la carte dining (recommendation: chef‘s choice) and lots of varieties at the breakfast buffet. For someone like me who wants to stay fit during travels, the JW Marriott Frankfurt has a collaboration with the Fitness First My Zeil meaning you can access a fully equipped gym when staying here and not just a treadmill or 5kg weights - one of the biggest plus of this hotel. Staying at Marriott hotels full time for the last 6 years, I can really see the differences. Unfortunately that hotel life comes to an end now, but the JW Marriott couldn’t have been a better ending to that hotel life. THANK YOU TEAM. This hotel is highly recommended if you want a special treat, the most central location and the full Frankfurt skyline experience.

Parken ist nur in Parkhäusern, oder wenn man Glück hat, an der Europa-Allee. Zur Messe nur ein paar Schritte. Die Zimmer sind sehr klein, aber mit allem was man braucht und sehr sauber. Fenster sind sehr dicht, so dass man keinen Lärm hört. Das Personal ist sehr freundlich. Das Frühstück ist Standard, das Platzangebot sehr knapp. Kleine Tische sind hipp, aber gewöhnungsbedürftig.

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug

We visit this hotel for one night using AMEX FHR for the booking. We are upgraded to a junior suite #569 at check in. This is the top floor at the hotel. The view from the room is rooftops, but the room is large and recently updated with every creature comfort. The bathroom is large featuring double sinks, toilet with bidet and separate tub/large shower with electronic temperature controls. There is a non functioning lighted makeup mirror and TV for the bathtub. AC for the room does not cool well but we were provided a fan to help. There are plenty of electrical outlets for charging. Staff are generally very friendly, but wait staff at the terrace lounge and breakfast are not particularly attentive. The lady working the egg station for breakfast is a little snooty. The breakfast buffet is okay but not what I expect in terms of variety for a hotel of this stature. In spite of the minor issues I plan to visit this hotel again.

I was here for 1 night on a quick business trip through Frankfurt. The location from the main train station was my initial reason to stay here, and it is very close - just an extra block away from the Le Meridien. Easy walk with luggage from Frankfurt (Main) Hauptbahnhof to both hotels. Roomers is very trendy and non-discrete. So much so I guess I was not dressed 'trendy' enough for the door person to help open for me while rolling my luggage into. But I digress. The staff I interacted with were all very nice and friendly, including the front desk and restaurant. I did not have an opportunity to try the bar on this stay. Why I gave this 2-stars is for the room... I was ”upgraded” to a ”quieter room” with my Elite Status, which I appreciated upon check-in. The room itself was fine with very dark interiors and roomy enough for 2 people. There was a place for luggage, desk area and comfortable bed. The bathroom was a good size with plenty of sink space and large shower. There were, however, no USB ports or easily accessible plugs to charge your phone at bedside without moving furniture around. And why I will not stay here ever again is the lack of sleep from the thumping music until 3:30AM in this upgraded ”quiet wing of the hotel”, as well as a very warm room temperature that never seemed to cool down all night. The thermostat said 22, but there was never any cool air coming out so I doubt the A/C was working. And the bass from the music was so strong it was making items on the desk move and create noise until 330AM. Waking up for an 8AM meeting with little sleep, and having to get dressed in a very warm room was not enjoyable. The hallway and lobby were cooler than inside my room. I wanted to like this place, but quality sleep is important to me. So I will try another hotel next visit.

Situated approximately 6/7 mins walk from Offenbach Kaiserslai S Bahn station. Check in was very friendly and quick and the common areas of the hotel looked newly renovated and was decorated in modern style in fact you could still smell the paint. Room was quite large, clean, very quiet and also newly renovated. Bathroom had a powerful shower and hairdryer and the bed was comfy. The only problem I could see was there were only three coat hangers between two people. The only downside to this hotel is it’s location, it is situated in a business area without any amenities apart from a McDonalds a few minutes walk away, and although the hotel offered a bar at very good prices we didn’t see any evidence of food being offered. All in all a fantastic hotel with friendly staff, modern and clean rooms and brilliant value for the price paid

We arrived Friday, June 19th, and the friendly receptionist explained the rules regarding COVID -19. Guests must wear masks when they are in common areas, not eating or drinking. Signs on the floor and in the elevators remind everyone. We were given ”watches” which allowed us to be cashless. We booked a deluxe room with half board. It was small, but very clean. The duvets and robes could use an upgrade. We brought pillows, because we like more than a regular pillow and a ”throw” pillow. The mattress on the bed was excellent. I had my own robe and slippers, but my husband used a hotel robe. It had holes in the sleeves. The staff in the restaurant and bar wore masks. We ate one dinner in the restaurant and one in the bar. The food in the bar was better. Breakfast is served by the wait staff instead of buffet style. It was good. We had direct access to the Therme, though not every attraction was open. At this writing, there are no massages or steam room treatments, and the restaurant was closed. The gym and sauna are open. The waterslide was fun. I have been to Thermes I thought were nicer, but I still enjoyed myself. Just wish some of the pools had been warmer. The Therme doesn't appear to offer a nude pool area, although I'm sure the saunas are textile free. My favorite time was in the Panorama Bar, which offers views of the surrounding area. Although the music was not what I would ordinarily choose, we had fun. The booths are perfect for social distancing. I'd stay again.