Hotel berhampiran Wichtelweg-Weggabelung, Hochtaunuskreis

I have been staying at this hotel for more than 3 months now and was more than excited after hearing a JW Marriott would open in Frankfurt (also the first one in Germany at that time). After living in hotels in Frankfurt for more than 3 years, I knew that staying at the JW Marriott would be a different story as it provides beautiful skyline views (sunset towards the skyline and sunrise on the other side towards the Taunus) and is as central as it gets. As an ambassador elite I was always upgraded to a suite, mostly the skyline suite because nothings beats this view - see pictures attached. Even though the hotel may need some renovations in some parts, it still provides all the necessities you can think of. The skyline suites include an amazing bathtub, big mirrors, seating area and the unique skyline view which you can be seen from the bed when waking up or going to sleep. The staff is very attentive, extremely friendly and is trying to make the best out of your stay. Thomas from the front desk, Mr Nickol, the girls at breakfast and the two guys there as well are extremely friendly and highly trained professionals. As the hotel does not provide an executive lounge at this point, Elite members get a free breakfast with an la carte dining (recommendation: chef‘s choice) and lots of varieties at the breakfast buffet. For someone like me who wants to stay fit during travels, the JW Marriott Frankfurt has a collaboration with the Fitness First My Zeil meaning you can access a fully equipped gym when staying here and not just a treadmill or 5kg weights - one of the biggest plus of this hotel. Staying at Marriott hotels full time for the last 6 years, I can really see the differences. Unfortunately that hotel life comes to an end now, but the JW Marriott couldn’t have been a better ending to that hotel life. THANK YOU TEAM. This hotel is highly recommended if you want a special treat, the most central location and the full Frankfurt skyline experience.

We visit this hotel for one night using AMEX FHR for the booking. We are upgraded to a junior suite #569 at check in. This is the top floor at the hotel. The view from the room is rooftops, but the room is large and recently updated with every creature comfort. The bathroom is large featuring double sinks, toilet with bidet and separate tub/large shower with electronic temperature controls. There is a non functioning lighted makeup mirror and TV for the bathtub. AC for the room does not cool well but we were provided a fan to help. There are plenty of electrical outlets for charging. Staff are generally very friendly, but wait staff at the terrace lounge and breakfast are not particularly attentive. The lady working the egg station for breakfast is a little snooty. The breakfast buffet is okay but not what I expect in terms of variety for a hotel of this stature. In spite of the minor issues I plan to visit this hotel again.

This is a 100% honest review. And i will try to write as much to help other Customers who are looking for Hotels to book. I know how hard it is to read Reviews and all, but i hope this will help. This Hotel has the best service of all! From the Valet Parking, to the Receptionist (who speaks perfect English), to the Room! ROOM: First impression in entering the room, was.. WOW. IT SMELLS CLEAN AND GOOD! It is big enough for 2. They provided us 2 free Water Bottles, they have Shampoos, Body Soap, and Lotion. The Pillows are Comfortable, Bed is really Big (but don’t expect too much) it is just good enough to sleep. If you’re looking for EXTRA comfort for sleeping, this is not the one for you. They have Airconditioning (which is really important), and it works PERFECT! BREAKFAST BUFFET: They have wonderful WAITERS AND WAITRESSES! They will go extra mile for you like when you get your Coffee yourself, they will offer to do it for you. It gives a lot of choices when it comes to Food. Their FOOD is superb! I still can’t get over with the Waffles 😅 it is true that it’s a little bit Pricey, but if you’re a Breakfast Person, i would highly recommend you to get this one! 😊 Overall experience, it was excellent!

Excellent hotel in good location close to motorway exits. Very handy for the Taunus region and for both Wiesbaden and Frankfurt am Main. Good rooms, friendly hotel and restaurant staff. A great breakfast selection. Also well executed and tasty dishes in the evening but the restaurant is somewhat expensive. Plenty of parking.

Best hotel ive ever stayed in. Best location you could ever ask for. Just across the platform1 of the main train station. If your train arrives at platform1 you will arrive at the hotel in 30 seconds. Super safe. Very bright room. Will always stay here.

Buon albergo 3-4 stelle con camere comodissime e puliti. Bar e ristorante fanno un buonissimo lavoro con spuntini buoni e gustosi ma qualunque il bar propone una vastissima scelta di spiriti, vini e birra! Architettura Post moderna un po‘ come una città di Retorte stile Brasilia! Impiegati sono simpaticissimi e efficace! Non ci credo in un tempo come nostro dopo Covid e medio della crisi - a la Chapeau per i manager dell albergo che ovviamente piace il suo lavoro e i gusti della bar internazionale!

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug

Even though it’s a chain it gives you the feeling that it’s not. The staff is super friendly and helpful. We accidentally booked for the wrong night, but luckily they had an extra room and the helped us transfer our booking into the right night. The staff spoke perfect English and was just really everything your wanted as a tourist giving good advice on how to enter the city. The room is equipped with a big bed and a big tv, and the bathroom is a good size too, so even though the rooms aren’t so big they really focused on using the space correctly. We had a room facing into the yard so no noise there, but it’s very convivially places next to the highway, so you’re quick on your way again, but of course it means some rooms are facing out to the trafficked highway also. What’s even better is that they had a cromecast connected to the tv, which as a tourist is so absolutely genius so we don’t have to watch dubbed German television. (Small disclaimer is that the Wi-Fi was a little slow until the evening making it a little hard to work) The breakfast is super variated and big, and they fill up the missing things quickly, and take our plates when we are done so they don’t pile on the table. The parking cellar cost a little but there’s parking space outside the hotel too. The tramp is located just next to the hotel and takes you into the city directly. You can even buy a ticket just next to it for about 2 euroes. I don’t have a single complaint about this place, and usually I’m very picky. It’s new, hip, clean, modern… from the nice, free and clean toilets in the parking cellar to the music being played in the reception, and the opportunity to self-check in. Will defiantly recommend and will defiantly return if in Frankfurt again.

The room was really nice. The reception desk could really improve. It took me more than 30 mins to check into my room. There was a long queue of people waiting to check-in and only one staff member at the reception desk. The hotel wasn't understaffed since there were other staff members circling around. Further, there was a card in my room to avail a free drink, when I reached the reception, the guy refused Saying they don't offer free drinks(even water) when I asked. I asked at the reception desk if the TV in my room could be fixed, even emailed, no response. I had asked for an extra blanket since the one in my room was extremely small. No response on that either. However, the hotel was nice, the room was super clean and comfortable. location is good too.

Am Rande von Kurpark und Fußgängerzone gelegen. Parkhaus für 10€/24 Std. an der Rezeption mitzahlen, dann gilt der günstige Tarif. Man kommt mit dem Aufzug vom Parkhaus direkt in die Lobby. Check in. Sehr freundlich und zuvorkommend. Zimmer (comfort) auf der 3. Etage sehr gross. Viel Ablagefläche. Bad könnte einen Ticken grösser sein, aber ok. Ebenerdige Dusche und grosser Waschtisch. Kleiner Heizkörper darunter, so kann man in der kalten Jahreszeit auch das Bad schön heizen. Es gibt Seife, Shampoo und Duschlotion in Kleinstpackung. Das Zimmer/Bad sehr sauber, ABER, jetzt kommt das Aber. Die Zimmer könnten einen freundlicheren Anstrich vertragen. Und es liegt im Flur und auf den Zimmern noch Teppich. Das ist nicht mehr zeitgemäß. Ansonsten gab es noch einen Sessel mit Fußhocker, einen Schreibtisch mit Stuhl und einen kleinen Tisch mit Stuhl. Unser Zimmer hatte leider keinen Balkon, aber das Fenster ließ sich komplett öffnen. Mit Blick zum Park. Blickdichter Vorhang. Im Eingangsbereich und in den Aufzügen müsste dringend mal Hand angelegt werden. Teppiche ausgefranst und mittlerweile sieht man die jahrelange Nutzung. Leider war die Bar geschlossen. Das Restaurant haben wir nicht getestet. Frühstück aktuell von 6.30-10.30. Morgens ganz früh die schönste Ruhe. Ich zähle jetzt nicht alles auf, aber muss sagen, es hat an nichts gefehlt. Klar, könnte die Auswahl immer etwas mehr sein, aber es gab für alle was. Kaffee wird in einer Kanne am Tisch serviert. Man kann sich aber auch Espresso usw. bestellen. Auch bei den Eiern, Rühr und gekochtes am Buffet, auf Wunsch gibt es aber auch Spiegelei. Es gibt für jeden Gast eigenes Vorlagebesteck (wird aber irgendwie kaum genutzt) Das Personal sehr freundlich. Jeder Tisch wurde vor dem nächsten Gast desinfiziert. Vor Zutritt wird der Test/Impfstatus geprüft. Normalerweise macht die Rezeption einen Hinweis auf die Mappe mit den Zimmerkarten, dann muss man nur diese vorzeigen. War bei uns vergessen worden. Pool/Sauna muss zur Zeit vorreserviert werden. Es gibt stündliche Zeitfenster. Wir waren dann für eine Stunde alleine im Pool. Klein, aber fein. Temperatur ok. Es gibt extra Handtücher im Pool/Saunabereich. Auch wenn etwas altbacken von der Einrichtung her, hat uns die Lage überzeugt. Wir kommen bestimmt wieder.