Hotel berhampiran Classical Art Museum, Hohhot

先説優點，位置好。後面的評價，是我本次入住的經歷，我預訂的是10.2-10.5離店 10.2 下午17點左右在前台辦理入住手續。當時給的房間是431, 進房之後，桌子上有打開喝了一口的農夫山泉，水吧有打開的咖啡包。和前台溝通，前台説請保潔過來打掃。準備去衞生間，發現衞生間有一口痰。遂與前台溝通，要求更換房間。被告知，我的房間是最後一間雙床，奇怪保潔重新打掃換床單。我答應了。但是重新入住後，衞生間的痰還在，遂請當時的大堂經理來房間看，當時431房間對面的就是保潔，大堂經理與保潔溝通，保潔説她馬上要下班。最後是房管一位男士過來把衞生間消毒。這之後，洗手枱，水吧插座沒電，房管又來房間合閘。這天晚上22點，整個4層停電，屋內應急燈打開了，且沒有開關，明晃晃的直到快1點，才把電修好。這期間，常閉防火門一直咣咣咣的開閉。如果是維修導致，是否可以暫時有東西抵住，暫時常開？？？因為當天的這些問題，前台説送我們打包早餐作為補償，因為明早8點要出發，前台説7點半即可送達，所以我接受了送早餐提議。 10.3 07點32下樓問前台早餐到了沒，前台説還沒，要8點到。因為知道今天有早餐，所以我們也沒定早餐，還好昨晚買了零食，可以充饑。 20點回到酒店，酒店卡在電梯刷不上，在前台重新做了卡。回到房間，發現並沒有清理房間。地沒掃，垃圾沒倒，浴室沒收拾，用過的毛巾拿走了，卻沒放新的。環境衞生我不介意，但是毛巾還是要有，給前台打電話，説沒有毛巾，前台説用機器人送，結果送來的，是2條毛巾和一次性方巾， 沒浴巾。我又單獨去前台拿了浴巾。前台跟我説，以為是要毛巾。溝通問題，可能是我沒説清楚。 10.4 早上9點多出門，出門掛上了請打掃房間的牌子，然後碰到保潔，保潔問我是不是要退房，我説不是，今晚還要住。保潔説，沒事，就是問問。我説請您幫忙好好打掃一下房間。17點左右回酒店，房卡又刷不上！我已經不能忍了！入住的時候，知道我什麼時候離店，為什麼每天都要去前台做一次房卡！前台為了安撫我的情緒，和我一起回房間。結果更炸了，我的房間根本沒有收拾。早上走的時候什麼樣，下午回來還什麼樣。最後妥協，什麼都不用管，衹要給我新的毛巾和拖鞋。 最後，保潔大姐的抹布留在了我的房間（如圖）知道我辦理離店，也沒人來拿走。保潔估計都不知道自己傢伙事兒沒了。 10.5 早上我自己定了早餐，結果收到了4份早餐，才知道酒店在今天補了我兩份早餐。沒人跟我説會送我早餐，所以衹能浪費了2份早餐。同樣的，我們13點回來的時候，房卡還是不能刷，得去前台重新做。但是已經沒有精力和前台掰扯了。 洗衣房：酒店説有洗衣房。但是滑稽的是，除非你住2樓，否則你不能憑房卡直接去2樓洗衣房，你需要去前台，讓前台把2樓給你做到放卡里，才能去洗衣房。且洗衣房衹有一台洗烘設備。我去的時候衣服在排隊。 這次入住是非常不好的體驗。投訴無門，一直説抱歉，對不起，但是什麼問題也解決不了。所有的管理層，指揮不了保潔大姐。我預訂的時候，以為是新酒店，所以定了。結果想不到是這樣的入住體驗，真的是意想不到！

房間不算大，但是很乾凈的，看的出來打掃也不錯。房間裏還有桌子和小板凳，可以吃東西，點贊。衞生間的話衹有有護髮素，沐浴露，還有洗髮水。周圍就是海亮，吃飯什麼的都很方便

乾淨、安靜，小區旁邊路邊有很多共享車可以用，離火車站也不遠。我好喜歡阿姨鋪的床啊，不知道是她鋪的太好了還是這種布料，反正看見就很安心舒服像家裡媽媽鋪的床。也很喜歡那個小風扇有時候更喜歡風扇相比空調。還有就是床邊好多插頭啊方便。那個櫃子也不錯釘在中間格子多不妨礙床的長度。

Hotel is very grand, spacious rooms with a great view of the city

整體裝修風格蒙元文化特色十足，在內蒙應該是獨一份的裝修風格，非常不錯。房間乾淨明亮整潔，在香格里拉對面，離海亮廣場、大召和新華廣場都很近。他們生意很好，高峯期需要排隊。管家式服務讓人暖在心裏，從預訂就會接到一個歡迎的訊息，之後管家會和你溝通幾個人、是旅行還是出差，還會把呼市及周邊旅遊的攻略、小吃街、特色美食等都一一推薦給你，讓你一目瞭然。有什麼需求，管家都會及時給予回覆和解決。這是我遇到無論是裝修風格還是服務都堪稱上品的一個非常有特色的民宿酒店，極力推薦。

Stayed here for 6 nights while exploring Hohhot and surrounding area and had a great experience. The location is ideal - very close to the centre and metro stations. The room is very modern, the bed is comfortable, the shower hot etc. had breakfast on one of the mornings, which was fine - standard for this kind of hotel. We had a room facing away from the main road, which was nice and quiet. The maid service was a bit inconsistent - they replaced the towels every day (though the fresh towels often had a strange smell) and made the bed, but they wouldn’t clean the room. We often found empty bottles and other trash left behind. They also forgot to replace the shower mat, coffee and other things from time to time.

We had a few problems at the beginning of the stay. The swimming pool was closed which was disappointing. However, Jack the manager was very supportive and helped us to enjoy the rest of our stay. The overall state of the hotel i.e. bedroom was of a very good quality. However, we had to move to another bedroom due to the strong smell of cigarette smoke filtering in through the air conditioning unit which was very bad. Unfortunately, this happened again in the new hotel bedroom. Overall, we enjoyed our stay and the hotel staff were very accommodating. However, the hotel really need to be stricter on the cigarette smoking policy. I understand that many people smoke in China but this is the 'Sheraton' brand. If people are being allowed to smoke in the hotel restaurant (which we had to endure) and in the bedrooms which affects other guests, this is quite bad.

Found out this hotel is just next to the Railway Station when we booked for our 2nd night stay. It was very convenient after we arrived from Ordos city to Hohhot again. Found out from the hotel staff about this whole street of variety of foods and night market with fruits, etc nearby. Satisfied with this strategic location of this hotel.

This hotel can be very hit & miss. I have stayed here 3 times and had 3 different experiences. First things first, though, it is worth pointing out that location is excellent, especially for its price, and staff are always very friendly, and often have a decent level of English, as well as Mandarin & Mongolian (almost every guest I ever see here speaks Mongolian). My first stay here, I had no complaints. The room was clean, comfortable, & spacious. An excellent room at its price, if just slightly dated. My next stay was totally different. I was told upon checking in that my room didn't have a shower but I could move the next day. Not ideal after a day of travelling but I was tired so accepted it and went to bed. The next evening, I returned to the hotel & was told I still couldn't move, & had to wait another day (the day I was checking out). I managed to convince staff to let me move eventually as I really needed a shower, & there was a room available - so why couldn't I just be there in the first place? My third and final stay was also disappointing, though not as bad as the second. Upon checking in, there was a huge group who had checked in just before me - not ideal, but little you can do. But only one elevator was working, and would only hold around 3 or 4 people at a time. So it genuinely took almost half an hour to get to my room. Then, for some reason, the elevator call button on my floor didn't work. Fortunately I found a staff elevator that took me out the back exit and had to use this for the rest of my stay - but that somewhat reduced the convenience of the location. All in all, while I appreciate the price and location here, I have started using other hotels when I visit Hohhot now.

Amenities are very up to date. Breakfast is very good and lots to enjoy. Location is great, close to Wanda shopping mall. Also quite near to the hospital if you are planning to check your health.