Bellerive Hội An Resort & Spa

Ulasan Bellerive Hội An Resort & Spa

Bellerive Hội An Resort & Spa

33 Lê Đại Hành, Cua Dai, Hoi An, Quang Nam Province, VietnamLihat Butiran Hotel
Bellerive Hội An Resort & Spa
Bellerive Hội An Resort & SpaBellerive Hội An Resort & SpaBellerive Hội An Resort & Spa
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.5/5
Hebat
43 ulasan
Ulasan yang disahkan
Persekitaran3.9
Kemudahan4.7
Perkhidmatan4.6
Kebersihan4.8
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Atur mengikut:
Semua ulasan(43)
Ulasan positif(37)
Ulasan dengan gambar/video(9)
Penginapan yang hebat!(9)
Tuan rumah yang peramah(8)
Bersih dan kemas(5)
Hansphantom
Taman Deluxe
Menginap pada Jun 2024
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Jul 2024
2nd time stay here everything still well maintained very worth of money all the staff so nice n friendly
Terjemah
Jawapan daripada Pihak Penginapan: Dear Hansphantom,Thank you for choosing to stay at Bellerive Hội An Resort and Spa for the second time.We are delighted to hear that everything was well maintained and that you found your stay to be worth the money. Your kind words about our friendly and nice staff are greatly appreciated.We look forward to welcoming you back for many more enjoyable stays.Best regards,Thien Lee - Senior Sales Manager
JIoi
Taman Deluxe
Menginap pada Dis 2023
Melancong bersama rakan
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Feb 2024
The hotel environment is very good, very quiet, and the staff is very friendly. The hotel has a car to go to the ancient city, and you can also borrow bicycles to go to the ancient city. It is cost-effective
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jloi,Thank you for your wonderful feedback.We are delighted to hear that you enjoyed the quiet environment, friendly staff, and convenient transportation options at our hotel. We strive to provide a cost-effective and pleasant experience for all our guests.We look forward to welcoming you back in the future.Best regards,Thien Lee - Senior Sales Manager
David Cameron
Suite Junior
Menginap pada Dis 2023
Pasangan
1 ulasan
4.5/5
Hebat
Disiarkan pada 6 Jan 2024
Great staff, very new and clean, good amenities however the gym is very underwhelming for a hotel of this standard.
Terjemah
Jawapan daripada Pihak Penginapan: Dear 精致套房, We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
Pengguna Tetamu
Taman Deluxe
Menginap pada Nov 2023
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Jan 2024
It's fantastic and nothing to complain. Helpful staffs with 5 stars service.
Terjemah
Jawapan daripada Pihak Penginapan: Dear 豪华园景双床房, We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
Pengguna Tanpa Nama
Suite Eksekutif
Menginap pada Feb 2023
Pasangan
24 ulasan
4.7/5
Menakjubkan
Disiarkan pada 1 Apr 2023
This hotel is very new and well furnished. The architecture and in room design is stunning. However, the location is a bit remote, which is good for someone who like an escape from the crowed areas.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
Barbara
bilik deluxe sungai katil saiz king
Menginap pada Okt 2022
Pasangan
1 ulasan
4.5/5
Hebat
Disiarkan pada 2 Dis 2022
Beautiful new hotel, tasteful decorated with large rooms and fantastic views of the river. The personnel here was the most friendly and attentive we ever experienced. We made good use of their heavenly swimming pool and we enjoyed the a la carte breakfast. The only minor inconvenience was the location, you are not very close to the best beach nor to the city centre, but the issue is quickly solved by an inexpensive and fast car ride.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, “Xin chào" From Bellerive Hoi An Hotel & Spa and thank you for your generous review about our Hotel. We would love to say many thanks to you for choosing Bellerive Hotel for your holiday and thank you for posting your feedbacks. We believe that you had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. Eagerly looking forward to your next visit. Sincerely yours, Ho Thi My Li E-commerce Executive
Pengguna Tetamu
bilik deluxe sungai katil saiz king
Menginap pada Jul 2023
Pasangan
8 ulasan
4.2/5
Sangat Baik
Disiarkan pada 23 Ogo 2023
Very new hotel and nice design food is not really good
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,"Xin chào" from Bellrive Hoian Hotel & Spa! Thank you for taking the time to tell us about your recent experience in our hotel. We are regret to know that your experience did not meet your expectations. On behalf of Bellerive Hoian Hotel & Spa, kindly please allow us to express our sincerest apologies. We always strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate that you shared your concern with us, and it is our hope that you will give us the opportunity to serve you better in the near future.Sincerely Yours,Thien Lee - Ecommerce Manager
Noof
Taman Deluxe
Menginap pada Dis 2022
Melancong bersama rakan
443 ulasan
4.5/5
Hebat
Disiarkan pada 28 Jan 2023
A very nice modern hotel, located 5 minutes from the beach, specious rooms, great breakfast with many varieties, nice swimming pool, and great service
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr / Ms. Noof, “Xin chào" From Bellerive Hoi An Hotel & Spa and thank you for your generous review about our Hotel. We would love to say many thanks to you for choosing Bellerive Hotel for your holiday and thank you for posting your feedbacks. We believe that you had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. Eagerly looking forward to your next visit. Sincerely yours, Ho Thi My Li E-commerce Executive
CHI HSUAN
Taman Deluxe
Menginap pada Okt 2024
Melancong bersama rakan
2 ulasan
4.5/5
Hebat
Disiarkan pada 30 Nov 2024
飯店非常得好 服務也非常的棒 真的是適合渡假的地方 但如果晚上想逛會安的話就不建議 距離有一點遠需要搭車才會方便
Terjemah
Pengguna Tetamu
Suite Junior
Menginap pada Ogo 2023
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2023
櫃檯解說入住注意事項很詳細，泳池有較深之處，提供救生衣，白天也有工作人員在泳池旁，離會安古鎮有段距離，Grab叫車方便。隔音不佳，隔壁關廁所門會聽到聲音。除了隔音外，仍是好的住宿體驗。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
오리둥둥
Deluxe Sungai Twin
Menginap pada Jul 2023
Keluarga
5 ulasan
3.7/5
Disiarkan pada 7 Ogo 2023
올드타운에서는 셔틀로 15분 정도 걸리는 위치에 있어서 위치가 좋지는 않습니다~ 대신 직원들은 친절하고 청결해요^^ 문제는 제가 투숙했던 날 단체 손님이 파티를 밤 늦게까지 했었는데 안내문에는 밤 10시까지 시끄러울 거라고 했지만 파티 마무리 하니깐 밤 11시가 다 되어가고 사람들이 복도에서도 너무나 큰 소리로 소리치고 떠들어서 편히 쉬지는 못 했습니다. 미리 알려주었다면 예약을 취소하거나 다른 숙소를 갈 수 있었을텐데 투숙 당일날 이런 소식을 알려주어 저희는 아무런 대처를 할 수 없었습니다. 이 부분에 대해서는 많이 아쉽네요. 조용한 곳에서 편히 쉬고자 일부러 올드타운에서 거리가 먼 숙소를 예약했던 것인데 결국엔 편히 쉬지도 관광지와도 가깝지 않은 숙소가 되버렸습니다.
Terjemah
Jawapan daripada Pihak Penginapan: Dear 오리둥둥,"Xin chào" from Bellrive Hoian Hotel & Spa! Thank you for taking the time to tell us about your recent experience in our hotel. We are regret to know that your experience did not meet your expectations. On behalf of Bellerive Hoian Hotel & Spa, kindly please allow us to express our sincerest apologies. We always strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate that you shared your concern with us, and it is our hope that you will give us the opportunity to serve you better in the near future.Sincerely Yours,Thien Lee - Ecommerce Manager
한을한을
Vila 2 Bilik Tidur
Menginap pada Jun 2023
Keluarga
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 10 Ogo 2023
시댁식구들이랑 같이 가서 아주 즐겁게 잘 쉬다 왔어요 모든 직원들이 친절했고 영어도 유창했어요 저희가 묵는동안에는 중국단체 관광이 많아서 조식 종류가 중식아 많아서 아쉈어요 객실이 1층 2층 나눠져 있는데 연결된 계단이 없고 바깥으로 나가서 다녀야해서 처음엔 불편했는데 하루정도 지나니 편하더라구요 숙소 위치가 호이안 좀 안쪽이기도 하고 호텔주변에 시설이 별로 없어서 안좋았지만 동네자체가 한적한건 좋았어요 호텔시설은 생긴지 얼마 안되어 그런지 깨끗하기도 했지만 직원분들이 관리도 잘하셨어요 방역도 자주하고 매일 아침 수영장물도 순환시켜서 깨끗하게 해주고 청소도 원하는데로 해주시니 불편함없이 아주 편히 잘 있다가 놀아왔어요 저희 시어머님은 물을너무 좋아하셔서 아침 저녁으로 수영장에서 놀고 어린애들마냥 무지 좋아하더라구요 사진과 달리 수영장은 생각보다는 크고 깊이도 좀 있어서 놀기 좋았어요 호텔 규모가 작은지라 메인풀도 적당하고 애들 놀기에도 괜찮았어요 자전도 무료로 대여해줘 한적한 동네 드라이브도 하고 마지막날까지 잘 있다가 돌아왔어요
Terjemah
Jawapan daripada Pihak Penginapan: Dear 한을한을, We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
Nam
bilik deluxe sungai katil saiz king
Menginap pada Mac 2024
Pasangan
7 ulasan
4.0/5
Sangat Baik
Disiarkan pada 5 Apr 2024
예약하고 안가서 어땠는지를 모르겟어요 근데 예약 잡자마자 100프로 환불 안되는건 좀 오바인듯,,ㅋ
Terjemah
Jawapan daripada Pihak Penginapan: Dear Nam,Thank you for sharing your feedback.We understand your concern about the non-refundable policy. Our policy is designed to manage bookings efficiently and ensure availability for all guests. We apologize for any inconvenience this may have caused.We hope to have the opportunity to welcome you in the future and provide you with an excellent experience.Best regards,Thien Lee - Senior Sales Manager
Pengguna Tetamu
Taman Deluxe
Menginap pada Feb 2023
Keluarga
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Mac 2023
위치는 좀 구석이긴 한데... 근처에 맛집도 있고(반쎄오 존맛) 시설이 엄청 좋아요. 다 새거고.. 너무 갬성있는 인테리어..❤️ 직원분들도 매우 친절하고 풀에서 노는것도ㅠ좋았어요. 다만..조식은 비추합니다.ㅋㅋㅋ 다낭에서 젤 맘에드는 호텔이었어요.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
랼랼루
Vila 2 Bilik Tidur
Menginap pada Dis 2022
Keluarga
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada 10 Jan 2023
여기 진짜 추천!!!!!!! 빌라에 머물렀는데 전체적인 플랜팅과 청결도 친절도 아주 좋음. 특히 인테리어가 너무 힐링....💗 빌라 2층 실내로 연결되어 있지 않음. 침구류 꿀잠 보장! 2층 테라스도 있어 그냥 그냥 왕 강추!!! 그대신 따뜻한물이 지속적으로 오래 나오지 않음.. 이게 아쉬웠음 ㅜㅜ 우린 여기 너무 좋아서 오전 일정 취소하고 체크아웃시간까지 여기서 마사지도 받고 걍 즐겼음!!💗 올드타운, 안방비치까지 무료 셔틀있지만 30분전까지 예약해야함. 그냥 가는줄 알고 시간맞춰갔다가 타는 사람이 없었는지 예약건이 없어서 안태워줌ㅜㅜ 한적하고 깨끗하고 친절하고 방 넓고 좋고 그냥 다 좋음!!! 올드타운에서 밤에 돌아올때 탄 셔틀에 휴대폰도 두고 내렷는데 그날 밤에 바로 가져다주심 ㅠㅠ 우린 다음 다낭호텔 취소가능하면 여기서 1박 더 그냥 돈 더 내더라도 연박하고 싶어 알아봤을 정도! 조식은.. 음.. 생각보다 그냥 그랬음. 현지 음식이 입에 잘 맞는 편이 아니라 쏘쏘했지만, 그래도 그냥 리조트 안에 있는거 자체가 힐링~~~~~ 너무 좋음💗💗💗
Terjemah
6/12
Jawapan daripada Pihak Penginapan: Dear Valued Guest, “Xin chào" From Bellerive Hoi An Hotel & Spa and thank you for your generous review about our Hotel. We would love to say many thanks to you for choosing Bellerive Hotel for your holiday and thank you for posting your feedbacks. We believe that you had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. Eagerly looking forward to your next visit. Sincerely yours, Ho Thi My Li E-commerce Executive