Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port

Love the food is great

總體感覺還好，就是設施有點陳舊

Overall good experience check in staff friendly and professional night staff did not speak bad attitude didn’t say anything when I checked out

Called at 10am to request an early check in and was promised so but arrived to a 3 hour wait. Upon checking out early to make our flight, the shuttle driver was rude, not welcoming, threw our luggage in his trailer and drove very fast and reckless going to the airport. At the airport, our luggage was hastily removed and thrown to the curb. Requesting a full refund.

We arrived late in the night, checked in and was so disappointed in the condition of the hotel. The carpet in the hotel is absolutely disgusting.. it’s dirty!!!! Not just the hallways but the room carpet and ceramic flooring was rotten! We had booked 8 nights there for a family vacation and could have cried at the poor conditions there. The shower was clogged and slow to drain, the closet door was completely off the track and put in the closet. After 4 days of staying there no one had come in to do housekeeping, garbage was not touched, beds not made or changed, no fresh towels. I decided to call down and ask to have it cleaned/freshened up the next morning. They said we will let the housekeeping know. The next morning we left for the day, came back in the evening and the unit wasn’t touched. No towels, no toilet paper…nothing!!! I went down to the front desk.. told the guy there and he said he was sorry. I asked for towels and toilet paper and was so discussed that we had to go to a dirty rm He promised it would be done the next morning. That was far from the truth! Not done the next day. Every day I would go down… promised to get it done but nothing!! I asked for the manager several times and always an excuse that they weren’t there. We had housekeeping come in on the last day we stayed.. totally discusted with the hotel. We paid a lot of money and got no service at all. All of the pics on here are not accurate.. breakfast was just ok! No big variety at all. BUYER BEWARE!!!

Hotel was fine, nothing to write home about, but not bad either. Pool was smaller & colder than I expected. Breakfast offered a nice assortment of things but that area becomes VERY congested when the hotel is full. Tried to check in early, (I understand that’s not guaranteed) and the gal told me nothing was ready but she would call when it was. She never called & then said she tried to but must have written my number down wrong…but she repeated it back to me & it was correct. I don’t think she ever tried to call. If they just don’t allow it, I wish she would have just been up front about it. We stayed nearby waiting for the call as she gave me the impression it would only be 30-60 minutes.

The hotel was conveniently located across from shopping and food and not far from the airport. The complementary breakfast was nice. The only downside was our first room hadn't been cleaned yet and we walked into the cleaning staff still working on the room. The person at the front desk was very helpful and moved us to another room immediately. Overall, we had a good experience.

We have been there before, when we plan to cruise. It is always a convenient night's stay before we cruise.

Very nice property. We had a suite which had a completely separate bedroom. It was nice with a great kitchen. The breakfast was very good with comfortable seating. Lots of pillows and a quiet room. I always like Hampton Inn & Suites. Very close to FLL airport. Thanks for a great stay!