Hotel berhampiran Honfleur, Honfleur

The room was overlooking the car park, which was always full, we had no problem finding a space in early evenings. The room had all we required, a few more hangers would have been nice and a second teaspoon but I’m sure if we’d asked it would t have been an issue. The location is great free parking on site, easy walk into town no more than ten minutes for a slow walker. There isn’t a path on one side of the road, but the grass verge only lasted 3 minutes at most then you’re back on proper paths. Check in was easy, the pool area did get packed out with noisy children but it’s a pool and they’re on holiday no big deal. The Balcony was lovely for morning coffee and croissant, but you could get breakfast in the restaurant as well, we enjoyed a glass of wine I. The evenings after dinner on the balcony too. The bed was comfy, plenty of towels and toiletries. Great base for enjoying Honfleur and areas nearby.

Si vous recherchez un hôtel bien placé (au bord d’Honfleur à pied) et simple, pas cher, vous êtes au bon endroit. Le petit déjeuner est très bon et le personnel est très sympathique. Nous reviendrons très certainement.

On the hotel's own website, under the list of services provided there is 'secure parking'. This hotel does NOT have any parking available and on-street parking nearby is virtually non-existent. There is an open-air, insecure car park near the wharf or there is a very expensive multistorey a couple of streets away. I found this out when I contacted the hotel to reserve parking because my partner has limited mobility. When I pointed out that their own website states there is parking I was told sorry that info is wrong and there was plenty of paid parking nearby. I was not offered the facility to cancel or modify my booking despite their own website being misleading. When we arrived the connecting rooms we requested were locked and we had to get reception to come up and unlock them but there was no facility for us to lock that door again so neither room had privacy. The rooms themselves were very clean, very comfortable and well-maintained. Breakfast the next morning was a farce. The kitchen manager clearly did not know the number of people having breakfast so when we arrived they were hastily scrabbling around for enough plates, yogurts and bakery products. We were served limp, barely warmed croissants and part-baked baguettes that weren't cooked properly. The only redeeming factor in this whole experience was the gentleman on reception (the morning of 14/01/24) who was extremely polite, friendly, and helpful.

Très bon rapport qualité/ prix pour cette auberge de jeunesse nouvelle génération, tout le personnel a été agréable et compétent. Une mention particulière au chef cuistot du Birgit pour ses délicieux gâteaux faits maison, sa salade de fruits, son coulis de framboise et tout le reste au petit déjeuner. Je recommande cette auberge de jeunesse ainsi que le petit déjeuner XL

We ordered our family room more than 6 month in advance, asking to get an high floor. A month before our arival I had called the hotel and was confirmed tha for this long stay we would recive an high floor. On our arrival we have recieved room #110 on the first floor. The hotel was reluctant to fulfill our wish. The room was preatty dirty. Its big terrave had not been cleaned for many month and during our stay. All its furnitures were full with old bird droppings. There was a drainage problem at the sink. The rooms aircondition system hardly works. There were no glasses for toothbrushs at the bath. The room is not being arranged if you dont ask it. The breakfast is mediocre. Excellent pastries and bread, narrow variety of other food, awful coffee from the machine. On the positive side I would like to mention good wi fi and a lot of free parking along the promenade

I visited this hotel and spa back in 2019. The experience was then decent. With the re-opening of the Spa in late 2023, I decided to give it another go. What a huge mistake. I did book a room with a ”cycle équilibre” program of treatments and was really looking forward to my experience, especially in the light of the fact that the package (hotel and spa treatments) costed about €2,500. Arriving at the hotel was a non-experience. There was only one person at the check-in desk doing her best on a busy day. Being a Platinum member of Accor, I had no expectation of anything (Accor All probably being the worst loyalty hotel programme around). But it was odd not to have any polite mention of acknowledgment of membership along those lines : ”Thank you for being a loyal member. We are aware that as a Platinum member, you may be entitled for a room upgrade. However, at this time, we are unable to offer you one and we are sorry about it but we do value your custom”. Only ”have you been here before”, ”yes”, ”here is your key”. And what about the spa treatment programme : ”go and see the spa about it”... The room was decent but extraordinarily small. The open bathroom in the middle of the room is really not a great experience. The meals were very nice but service was extraordinarily slow (and the waiters would readily acknowledge it). However, it was the spa experience that was the worst : the ”programme” was nothing more than a mix and match of treatments offered with absolutely zero consistency. My first treatment was a computer assessment of general heatlth. The therapist had no knowledge of how it all worked and the session ended up being her reading out what the computer was generating and offering silly advice (to sleep better, go to bed at consistent hours... really?). Some treatments were unavailable (you would be notified while waiting for the treatment outside the room - ”oh sorry, the computer does not work” or ”cryo is unavailable”. As for the wet treatments, where to start ??? the therapists were obvisouly very yound and untrained (or recently trained). Most of them had absolutely no idea what they were doing. The whole experience turned out to be such a stressful experience and I ended up cancelling (without a refund) my last treatment as I got fed up with the really low level of professionnal standards of this spa. This gives the impression that the spa was upgraded merely to generate more profit but not to improve customers' experience. I will never return. I am not surprised. Accor Thalasso locations have been a real mess in recent years Dinard location left the Accor brand, Novotel Le Touquet is an unpleasant factory. Other Thalasso are getting old and not paying enough attention to customers' satisfaction. The only Accor location still worth a visit is Quiberon.

Je ne comprends pas les précédents avis. La literie est très agréable, la propreté irréprochable, très silencieux et l'accueil était excellent. nous avons été reçu par un Monsieur et une jeune fille très agréable et de bonnes humeurs, nous reviendrons pour notre prochain séjour.

Hotel itself great location. directly on the marina and beach (max 500m steps) reception/arrival super friendly and super helpful. Rooms: small but neat. bathroom and toilet very small and dated. Since this is only for sleeping, it meets expectations. Breakfast: 🌟 🌟 🌟 🌟 1/2 continuously replenishing what is more than fresh. wide choice of everything a breakfast should be. staff: From the first to the last everyone is super friendly and always smiling. minus... the man from the cleaning crew kept watching videos on his phone while the woman was cleaning. not really professional. overall rating definitely worth repeating, and definitely recommended.

The hotel is old traditional but very elegant and nice.There is an air of sophistication and luxury.The hotel ****** is next door . Special thanks to Ms Emilie and Ms Nicole for taking care of us (Chambre 119) and upgrading our room.Both the ladies were very humble and kind and very efficient .The service is A+ and I would definitely visit agin with my wife and daughter.Absolutely fantastic experience.