Hong Kong Ocean Park Marriott Hotel

Hong Kong Ocean Park Marriott Hotel Reviews

Hong Kong Ocean Park Marriott Hotel

No.180 Wong Chuk Hang Road, Hong Kong, ChinaView Hotel Details
Hong Kong Ocean Park Marriott Hotel
Hong Kong Ocean Park Marriott HotelHong Kong Ocean Park Marriott HotelHong Kong Ocean Park Marriott Hotel
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Hong Kong Ocean Park Marriott Hotel Guest Reviews

4.6/5
Great
2101 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(2101)
Positive reviews(2027)
Reviews with photos/video(723)
Perfect for kids(311)
Great swimming pool(168)
Close to metro(113)
Delicious buffet(112)
Has play area for children(40)
Tasty dinner(36)
Negative reviews(74)
Guest User
Deluxe Two Double Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 24, 2024
The hotel is beautiful. However, the playhouse and kids pool are not so big.
Response from Property: Thanks for staying with us. We appreciate your feedback!
Maeva Y
Deluxe Two Double Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 15, 2024
Hotel is great ! The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable
Response from Property: Thanks for staying with us. We appreciate your feedback!
Guest User
Deluxe Two Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 17, 2024
close to the pool, clean rooms , complimentary snacks which surprised us.
Response from Property: Thanks for staying with us. We appreciate your feedback!
Guest User
Deluxe Two Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Excellent stay with Hong Kong Ocean Park direct beside the hotel. Hotel will kind to upgrade our room. Walking distance to metro station.
Response from Property: Thanks for staying with us. We appreciate your feedback!
Pat Lai
Deluxe King Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Apr 21, 2024
Cindy is a good receptionist. "Happy Birthday" cake and choco were well arranged by her. As it rained cats and dogs on 20th April night, we were wet while going to the hotel from the MTR station. Movable TV and YouTube channel were impressed. Free 1st round mini bar was not ignored. In conclusion, it is a nice stay for us.
Response from Property: Thanks for staying with us. We appreciate your feedback!
Aloha Kokoz
Deluxe Two Double Room
Stayed in Feb 2024
Family
3 review
4.0/5
Very Good
Posted on Feb 24, 2024
As a family with a 6-year-old child, our stay at the Hong Kong Marriott Ocean Park Hotel had its highs and lows. Firstly, the main concern for our little one was the TV, which fortunately lived up to expectations, providing entertainment during downtime. However, our experience with the service was disappointing as we encountered issues with our initial room, leading to an inconvenient room change. Furthermore, the absence of a bathtub in the replacement room was a letdown, especially with a young child. Another setback was the unexpected closure of the pool for maintenance, which was unfortunate, and we wish there had been prior notice to plan our activities accordingly. Despite these setbacks, the hotel's overall ambiance and amenities were commendable, contributing to a comfortable stay. The staff were friendly and accommodating, striving to address our concerns promptly. In conclusion, while our stay had its challenges, the Hong Kong Marriott Ocean Park Hotel offers a pleasant atmosphere and satisfactory amenities, making it a decent choice for families. However, improvements in communication and service maintenance could enhance the overall guest experience.
Response from Property: Thank you for your feedback. We apologize for the inconvenience you experienced with the initial room and the absence of a bathtub. We also apologize for the unexpected pool closure without prior notice. We appreciate your positive comments about the TV, ambiance, amenities, and friendly staff. We will use your feedback to improve our communication and maintenance services. We hope to welcome you back for an enhanced experience.
JT2023
Deluxe King Room
Stayed in Mar 2024
Family
2 review
4.0/5
Very Good
Posted on Mar 21, 2024
Good good good Clean and tidy Nice gym But pool was closed too bad
Response from Property: Thanks for staying with us. We appreciate your feedback!
Deltan
Deluxe Two Double Room With Oversized Tub
Stayed in Mar 2024
Family
15 review
4.2/5
Very Good
Posted on Mar 6, 2024
Walking distance to ocean park Clean hotel room Good staff Smells nice
Response from Property: Thanks for staying with us. We appreciate your feedback!
Ridhuan1987
Deluxe Two Double Room
Stayed in Jan 2024
Family
2 review
4.5/5
Great
Posted on Jan 14, 2024
Before booking I called to ask if they had a halal kitchen. Was told there is. Upon reaching was told there was none. Booked a 5 day stay with breakfast 🤦. We made do. The pool was also close. The website didn't indicate that. The room was nice and clean. The location among the mountains is something to appreciate. Concierge Alexander and Ruby are welcoming and very very helpful. My kids are shy but they manage to make them feel comfortable. Room service is fast and efficient. We didn't need to wait long if we made any requests.
Response from Property: Thank you for your comments, we will look into it and follow up the the concerned departments for improvement. Thanks for your kind words to our Concierge Alexander and Ruby, we will pass your message to them for encouragement. We are looking forward to welcoming you in the nearest future.
Guest User
Themed Room - Bao Bao Paradise
Stayed in Jan 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 11, 2024
Friendly, serene atmosphere, welcoming staff, they are willing to help with a smile. There was a nice staff who working in gym room, he was very helpful and show us around. Nice breakfast with many cuisine options. Highly recommended for the family trip with kids.
Response from Property: It's with pleasure to read your review and we thank you for your kind words. I am very happy to learn that you enjoyed to stay in Ocean Park Marriott Hotel. We look forward to welcoming you back on your next visit to Hong Kong.
AT2023
Deluxe King Room
Stayed in Jan 2024
Family
17 review
4.5/5
Great
Posted on Jan 28, 2024
My daughter loved the stay. Was a great set up and will definitely be going again.
Response from Property: Thank you for your recognition and support to the Hong Kong Ocean Park Marriott Hotel team. We hope to have the opportunity to meet you again soon.
Passion Diaries
Deluxe Two Double Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The food so delicious , the facilities is good the view in our room so beautiful ,the staff always smiling.
Response from Property: Thanks for staying with us. We appreciate your feedback!
Guest User
Deluxe King Room
Stayed in Nov 2023
Family
3 review
4.2/5
Very Good
Posted on Nov 28, 2023
My 9 year old daughter and i stayed for two nights. The room was really spacious by HK standards. Very clean and bright. Super comfy bed. Very quiet and peaveful. Lovely long couch by the window for lazing. The pool was really great too.
Response from Property: Dear guest, It's with pleasure to read your review on the trip.com and we thank you for your kind words. I am very happy to learn that your enjoyed both the accommodation and restaurant services we provide. We look forward to welcoming you back on your next visit to Hong Kong.
Guest User
Deluxe King Room
Stayed in Jan 2024
Couples
22 review
5.0/5
Outstanding
Posted on Jan 20, 2024
staff very nice and helpful. the hotel is near the ocean park
Response from Property: Thank you for your comments. We are looking forward to welcoming you in the nearest future
Travel blog 995
M Club Premier King Room Lounge Access with Pool View
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 17, 2023
It was a very nice stay and the stuff was really good View was epic
Response from Property: Dear guest, It's with pleasure to read your review on the trip.com and we thank you for your kind words. I am very happy to learn that your enjoyed both the accommodation and restaurant services we provide. We look forward to welcoming you back on your next visit to Hong Kong.