Ulasan Island Shangri-La, Hong Kong

Hotel ini sangat kacak, pemprosesan manual daftar masuk juga sangat cepat, biliknya besar, tetapi pemandangannya umum,  anak beruang juga sangat baik, akan tinggal lagi 

Bilik pemandangan gunung yang baru diubah suai ini sangat terang, bersih dan selesa. Kecekapan perkhidmatan kakitangan adalah kelas pertama, terutamanya Michael di kaunter penerimaan tetamu di lobi. Jika tetamu mempunyai soalan, mereka dengan senang hati menjawab dengan jelas dan mengambil inisiatif untuk memberikan beberapa cadangan kepada tetamu. Sikap layanannya sangat baik. Summer Palace Dim Sum sedap, dan makanan di Executive Lounge agak memuaskan.

Hotel ini sedang dalam pengubahsuaian dan akan menjadi bising pada siang hari. Persekitaran, perkhidmatan, dan minum petang semuanya sangat bagus. Sesuai untuk percutian santai.

Perkhidmatan yang baik, kakitangan yang ramah! Bilik adalah lama walaupun dan ketinggalan zaman! Bilik air teruk , tandas dan tab mandi dalam bilik yang sama , semoga kita akan tinggal di bilik yang baru diubah suai pada masa akan datang !

This is a top 5 star hotel with very good sea view ans service. Amazing!

Attentive staff, large room and decent amenities, with great view on pool deck but very dated hotel decor.

1. Room: excellent facility with warm/welcoming staff, helped change room as the side panel got some issues (highlight: perfect mandarin/english, professional service to all guests no matter where she/he is from). 2. Service: room service was excellent. However, the spa staff was in the rush (we could obviously tell that she is running out of time, no pleasant farewell. The spa mean to be a luxurious experience while I feel there is much to improve in terms of presentation). 3. Restaurant: we had lunch at 8th floor restaurant twice, excellent food, outstanding staff and sophisticated service, sparked the stay.

Very friendly and amazing harbour view

Booked the Grand Premier Peak View King (Newly Renovated) room for accommodation before our big day. As we would have simple photo shoot inside the room, we asked the hotel if we could be arranged to a room with good view. The hotel was so kind to have upgraded our room to higher floor and the view was very nice. The facilities in the room was new and easy to use. Hotel staff was very nice and friendly. With a combination of traditional exterior and modern decoration inside the room, I will recommend this room to everyone.

Great position, superb service, particularly the concierge for Taxi use, who would tell the driver your destination to make sure there is no miscommunication. Breakfast is good! Would definitely choose it again.

The spa is extremely great and relaxing.

Good hotel I will share to my guest and my best friend Come Hong Kong sure will come this hotel

Wonderful stay at fisherman’s cove room. Suitable for family with baby and kid. Awesome service and so helpful. Super impressive

the room is clean and size also very comfortable. But the service very bad. I extended 1 more night and paid the bill, counter staff helped to extend my room card as well, but the next day reception still called and rush me to check out. I explained for 10 mins I've paid and extended the room, but after a few minutes they called me again. the worst was, at night when I back to my room, my room key cannot be use. when I went to the counter, the same staff who extended my room attend to me, when I asked her why the room key is not function where yesterday she is the one who handled, she can't answer me and it took me another 15 mins to redo the process again. never expect a 5 stars hotel can be so poor and lack of communication.