Eaton HK (Langham Hospitality Group)

Ulasan Eaton HK (Langham Hospitality Group)

Eaton HK (Langham Hospitality Group)

No.380 Nathan Road, Yau Ma Tei, Daerah Yau Tsim Mong, Hong Kong, ChinaLihat Butiran Hotel
Eaton HK (Langham Hospitality Group)
Eaton HK (Langham Hospitality Group)Eaton HK (Langham Hospitality Group)Eaton HK (Langham Hospitality Group)
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Ulasan Tetamu

9.1/10
Great
4073 ulasan
Ulasan yang disahkan
Location9.3
Amenities8.8
Service9.1
Cleanliness9.2
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All reviews(4073)
Positive reviews(3948)
Reviews with photos/video(1074)
Easy to get around(638)
Close to metro(252)
Delicious breakfast(249)
Well designed(157)
Clean pool(127)
Great swimming pool(127)
Delicious buffet(43)
Negative reviews(125)
Yizhiaojiaodefeizaopaomiantiao
Trio
Daftar masuk pada Ogo 2026
Family
7 ulasan
10/10
Outstanding
Disiarkan pada 5 Okt 2026
First off, the hotel's location is great. It's about a 36 RMB taxi ride from West Kowloon High-Speed Rail Station, and not far from the subway, so you can get anywhere easily. Plus, there are tons of food options on Parkes Street nearby, making it a good choice for staying in Tsim Sha Tsui. Now for the room environment, which is the main point. The room size isn't comparable to what you'd find on the mainland, but for the same price range in Hong Kong, it's considered quite spacious. We booked a triple room, and it wasn't cramped for three people. There was also plenty of space to open up two suitcases. All the necessary facilities were there, and the hotel even accommodated my request for three beds without a bathtub. The bathroom in this room type is quite large, and the shower stall is wide enough. There's even a stool opposite the toilet, which is very thoughtful for elderly people who can sit down to change after showering. They also provide universal adapters, so you don't need to bring your own, and the Wi-Fi is very smooth. Honestly, there's nothing to complain about, apart from not providing drinking water. It completely exceeded my expectations. I was personally quite satisfied with the hotel's cleanliness, and the bedding was comfortable. The staff were also good; there was no discrimination against mainlanders or Mandarin speakers, as some online reviews suggested. If I get the chance to visit Hong Kong again, I'll definitely choose Eaton HK (Langham Hospitality Group).
Teks AsalDiterjemah oleh Google
6/10
Jawapan daripada Pihak Penginapan: Hello, a proud soap bubble noodle! Thank you for leaving us such a perfect review. We're delighted you enjoyed your stay, and even more so for your satisfaction with our excellent location, rooms, facilities, and staff service. Our hotel also offers various dining options, including the popular buffet restaurant, Po Hing; the Michelin-starred Cantonese restaurant, Yat Tung; the rooftop bar, Terrible Baby; and a food court with ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Lu Zhipeng
Anonymous User
Eaton Double Room (New Design)
Daftar masuk pada Sep 2026
Family
59 ulasan
7.0/10
Disiarkan pada 5 Okt 2026
The location is excellent, with various old shops and eateries right outside. Starbucks and HSBC are immediately to the left of the main entrance. Sister Hua's Clear Soup Brisket, Kai Kai Dessert, and Australia Dairy Company are all within a 400-meter walk. The room is quite small, really only suitable for sleeping, but the service is good – very polite and patient.
Teks AsalDiterjemah oleh Google
Guest User
Cabin Double Room
Daftar masuk pada Sep 2026
Couple
2 ulasan
5.2/10
Disiarkan pada 5 Okt 2026
This hotel was truly a disappointment, to say the least. I understand that space is a premium in Hong Kong, and that prices during the National Day holiday would definitely double. But for a hotel that cost me 2000 a night, it felt more like a rundown guesthouse. The moment I opened the door, I was completely stunned. I haven't seen a bathroom like that in over a decade; the wet and dry areas were separated by a fabric curtain – I was speechless! The main issue was the severe discrepancy between the online photos and reality. The room looked absolutely nothing like what was advertised online. I immediately rushed down to the lobby, and thankfully, they changed my room. However, even the new room wasn't much better, with cleanliness still being a major concern.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, thank you for taking the time to review the hotel. We are very sorry that your stay was not as satisfactory as you hoped. Regarding the hygiene issue, we will report it internally and follow up with the relevant department head to make improvements. We sincerely apologize for any inconvenience caused. Please feel free to call the hotel's duty manager at 2710 1823 to provide us with more details. We will follow up with the relevant department head to make improvements. We look forward to your next stay at Eaton Hong Kong Hotel to experience our improved services. We sincerely thank you again for your understanding and support. Sincerely, Mr. Cheung Ming-wai, Director of Guest Services
Anonymous User
Eaton Twin Room (New Design)
Daftar masuk pada Sep 2026
Family
34 ulasan
8.7/10
Very good
Disiarkan pada 4 Okt 2026
I chose a newly renovated room, but it was still a tiny space in what feels like a hotel from the last century. The overall design of the hotel and the rooms is quite good, with a lot of artistic touches incorporated. I arrived a bit early, so I went out for a walk, but the room still wasn't ready when I got back. They gave me two drink vouchers for the bar on the fourth floor, and the quality of the wine and juice was good. The only issue arose on the second day: the air conditioning wasn't cooling, only blowing natural air. It was too late to call someone to fix it, so I had a stuffy night.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, thank you for taking the time to review the hotel. We are delighted that you were satisfied with your stay. Regarding the air conditioning issue, we will report it internally and follow up with the relevant department head to make improvements. We sincerely apologize for any inconvenience caused. We look forward to your next stay at Eaton Hong Kong Hotel to experience our improved services. We once again sincerely thank you for your understanding and support. Sincerely, Hotel Manager, Mr. Lo Chi-Pang
Cindy tree
Eaton Twin Room (New Design)
Daftar masuk pada Ogo 2026
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 3 Okt 2026
The room's design style and color scheme are very sophisticated and clean. The hardware facilities are of high quality, and the hotel is eco-conscious. The hotel restaurant offers a variety of cuisines, and it's very close to both the metro and bus stations. The hotel doorman can effortlessly switch between multiple languages, and the service attitude is excellent. I'd definitely stay here again if I have the chance.
Teks AsalDiterjemah oleh Google
6/8
Jawapan daripada Pihak Penginapan: 你好 Cindy,感謝您為我們留下這篇滿分的評論,很高興您對是次住宿體驗感到滿意,同時很高興您對我們優越的地理位置、設施、美食及員工的服務態度感到滿意。我們的飯店內亦設有不同的餐飲服務,包括人氣的自助餐普慶餐廳、米芝蓮粵菜食府逸東軒、天台酒吧Terrible Baby及雲集十間不同食店的美食廣場,歡迎閣下有機會來品嚐一下!期待您再次入住香港逸東酒店。此致酒店經理盧志鵬
doling
Nook Double Room
Daftar masuk pada Ogo 2026
Couple
3 ulasan
8.5/10
Very good
Disiarkan pada 25 Sep 2026
The pool and interior were cute. Having a water dispenser on the floor was convenient. Even though we arrived early in the morning (around 9 AM), we were able to check in.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear doling,Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our rooftop pool and facilities.It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong!Kind regards,Shane PatemanManaging Director
Guest User
Eaton Twin Room (New Design)
Daftar masuk pada Ogo 2026
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 5 Okt 2026
The hotel is very cozy, small but exquisite. I originally booked the squat hotel next door, but the room felt too big and didn't match my preference; I think smaller rooms are cozier.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, thank you for leaving us a perfect review! We're delighted you had a great stay. Our hotel also offers various dining options, including the popular buffet restaurant Po Hing, the Michelin-starred Cantonese restaurant Yat Tung, the rooftop bar Terrible Baby, and a food court with ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Mr. Lo Chi-Pang
Hooooooo22
Family Room
Daftar masuk pada Ogo 2026
Family
14 ulasan
9.5/10
Amazing
Disiarkan pada 29 Sep 2026
Very convenient location, with 5min walk to Jordan / Yau Ma Tei MTR. The hotel got sufficient facilities and the room is clean. Foodcourt is nice too.
Jawapan daripada Pihak Penginapan: Dear Hooooooo22,Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location, facilities, cleanliness and food hall.It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong!Kind regards,Shane PatemanManaging Director
Guest User
Cabin (Studio Style)
Daftar masuk pada Ogo 2026
Solo traveler
4 ulasan
10/10
Outstanding
Disiarkan pada 23 Sep 2026
The first few floors are full of dining and drinking options making the hotel a very lively place.
Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our food hall.It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong!Kind regards,Shane PatemanManaging Director
Guest User
Nook Twin Room
Daftar masuk pada Ogo 2026
Family
22 ulasan
8.5/10
Very good
Disiarkan pada 19 Sep 2026
Pretty good. The hotel is conveniently located, just a few subway stops to Central. It's a bit of a walk from the high-speed rail station, but manageable if you don't have large suitcases. There are also plenty of food options nearby, and it's not as commercial and noisy as Central. The room size was just right, but sometimes you have to wait a while for the elevator to go upstairs. Two large suitcases wouldn't quite fit. The room layout is a bit small, but it was still quite nice.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay and that you appreciated our excellent location. Our hotel also offers various dining options, including the popular buffet restaurant, Po Hing Restaurant; the Michelin-starred Cantonese restaurant, Yat Tung Heen; the rooftop bar, Terrible Baby; and a food court featuring ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Mr. Lo Chi-Pang
櫻子Sakura
Eaton Double Room (New Design)
Daftar masuk pada Ogo 2026
Couple
67 ulasan
9.0/10
Great
Disiarkan pada 16 Sep 2026
I've stayed here many times. The location is convenient with easy transportation, and the rooms are clean. There are many restaurants nearby, Wing On Department Store is right across the street, and there's a convenience store and McDonald's. The staff are also very friendly.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello Sakura, thank you for taking the time to review the hotel. We are delighted that you enjoyed your stay, and also pleased that you were satisfied with our excellent location, rooms, clean and comfortable environment, and the service of our staff. Our hotel also offers various dining options, including the popular buffet restaurant, Pu Hing Restaurant; the Michelin-starred Cantonese restaurant, Yat Tung Heen; the rooftop bar, Terrible Baby; and a food court featuring ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Lu Zhipeng
Guest User
Nook Twin Room
Daftar masuk pada Ogo 2026
Solo traveler
41 ulasan
10/10
Outstanding
Disiarkan pada 3 Okt 2026
Yuuuuyyyyyyyy (Little Dolphin 🐬) ~ Full five stars [crying][bow][bow] (Little Dolphin 🐬) ~ Full five stars [crying]
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, thank you for leaving us a perfect review! We're delighted you had a great stay. Our hotel also offers various dining options, including the popular buffet restaurant Po Hing, the Michelin-starred Cantonese restaurant Yat Tung, the rooftop bar Terrible Baby, and a food court with ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Mr. Lo Chi-Pang
Guest User
Eaton Twin Room (New Design)
Daftar masuk pada Ogo 2026
Business traveler
32 ulasan
10/10
Outstanding
Disiarkan pada 15 Sep 2026
Luckily, I arrived at 11:30 AM and there was a vacant room available for immediate check-in. Please note that disposable toothbrushes and toothpaste are no longer provided in the rooms. Also, bottled water has been replaced with water dispensers in the hallway, which is quite convenient and more hygienic.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, thank you for leaving us a perfect review! We're delighted you had a great stay. To encourage guests to reduce their use of disposable toiletries, Eaton Hotel does not proactively place disposable items (such as toothbrushes and toothpaste) in your rooms. If needed, please feel free to inquire with our staff or purchase them from the vending machines in the lobby. Thank you for joining us in reducing waste at source, and thank you for your understanding and support. We look forward to welcoming you back to Eaton Hotel Hong Kong. Sincerely, Hotel Manager, Mr. Lo Chi-pang
WKSeah
Nook Double Room
Daftar masuk pada Ogo 2026
Business traveler
11 ulasan
10/10
Outstanding
Disiarkan pada 17 Sep 2026
Nice hotel, has been a while since i have visited HK and i remember the last time i stayed at Eaton was many years ago. The location is very convenient and the services from the staffs are terrific. Will be travelling again end of Sept and will be staying there again.
Jawapan daripada Pihak Penginapan: Dear WKSeah,Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location and customer service.It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong!Kind regards,Shane PatemanManaging Director
Anonymous User
Eaton Double Room (New Design)
Daftar masuk pada Ogo 2026
Business traveler
19 ulasan
10/10
Outstanding
Disiarkan pada 3 Sep 2026
Very friendly and proffesional hotel teams , greeting from receptionist , room service teams and luggage management teams. Excellent location , perfectly buffet ever in my life.
Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our customer service and location.It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong!Kind regards,Shane PatemanManaging Director