Prince Hotel Marco Polo

Ulasan Prince Hotel Marco Polo

Prince Hotel Marco Polo

Harbor City, No.23 Canton Road, Yau Tsim Mong District, Hong Kong, ChinaLihat Butiran Hotel
Prince Hotel Marco Polo
Prince Hotel Marco PoloPrince Hotel Marco PoloPrince Hotel Marco Polo
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Ulasan Tetamu

4.6/5
Hebat
3136 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.5
Perkhidmatan4.6
Kebersihan4.6
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Mempunyai katil tambahan(13)
Ulasan kurang baik(114)
Gaik ni
Bilik Superior
Menginap pada Ogo 2024
Melancong bersama rakan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Sep 2024
Location excellent. Customer service very nice. Housekeeping also good. If carry big luggage have to walk up few staircase from shopping mall entrance. The room is big. 2 double bed and 1 sofa bed. Everything is so perfect.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
clinnz
Bilik Superior
Menginap pada Dis 2024
Pasangan
5 ulasan
1.7/5
Disiarkan pada 13 Jan 2025
This hotel wasn't worth the price. The cleanliness is poor, they didn't replenish the amenities after making up the room. Also they didn't clean the desk and floor properly. My shower head was leaking and they changed a new pipe, but did it wrong. The shower head is loose and hit my head. Their attention to detail is the worst.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的貴賓:感謝 閣下入住及能抽空分享於太子酒店的住宿體驗。關於在入住期間所遇到的各種問題為閣下帶來不便，我們深表歉意並會予以跟進及改善!正是您的寶貴意見幫助我們不斷改進細節，提升服務質量。在此，我代表本酒店管理層和全體員工對您表示由衷的感謝。期待您再次下榻太子酒店。區域總經理 魏嘉興 謹啟
Pengguna Tetamu
Bilik Superior
Menginap pada Mei 2024
Bisnes
32 ulasan
4.2/5
Sangat Baik
Disiarkan pada 22 Jun 2024
Easy connect to west koonlong high speed rail station, also connect to harbor city with many restaurants and shops.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Salina Y
Bilik Superior
Menginap pada Okt 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Dis 2024
The staff are friendly, professional and extremely helpful!!! If you have a questiin, they will help you figure it out :-) If one doesn't know, another one will!!! I couldn't have picked a better place to stay...near to everything: the Star Ferry, the subway statoins, the malls, restaurants and cafes! Water for the room everyday...you will need water to stay hydrated for walking to everywhere! I will definitely come back if I can put up with the 16 hours flight time :-( Thank you, Prince Hotel staff especially the concierge staff!!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Pengguna Tanpa Nama
Bilik Deluxe
Menginap pada Sep 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Nov 2024
Great location, easy access, clean & tidy, spacious room and great services. We had a really nice stay and will definitely return for future stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Pengguna Tetamu
Bilik Superior
Menginap pada Sep 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Jan 2025
Alot of high end shop in this area and also near the harbour and bus stops ,and trains and MTR are also walking area. The hotel across the road from the apple mobile phone shop. I would stay in the this hotel again .
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
RAPEE
Bilik Superior
Menginap pada Apr 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Jul 2024
Good location nice service good breakfast and convenient to the shoppers street
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Pengguna Tetamu
Bilik Superior
Menginap pada Mac 2024
Keluarga
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 19 Apr 2024
Its really convinient to stay in this hotel, we booked 3rooms and stayed 4days, with free breakfast so less hassle in the morning, after that can check around because hotel is inside the mall, near taxi lane. This is really a must book hotel speacially when you are with the kids.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Pengguna Tanpa Nama
Bilik Deluxe
Menginap pada Dis 2024
Bisnes
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 17 Jan 2025
Nice hotel, good breakfast, gym could be better but enough, room clean
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
SunflowerSY
Bilik Superior
Menginap pada Mac 2024
Melancong bersama rakan
222 ulasan
4.2/5
Sangat Baik
Disiarkan pada 9 Apr 2024
Location: Just next to Harbour City Shopping mall. Great location. Service: Good customer service Room: Clean. Spacious. Modern design.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Brian Tuey
Bilik Superior
Menginap pada Mac 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Apr 2024
Good location in Tsim Sha Tsui with great service. I recommend! Easy to walk to Star Ferry, nearby entertainment, luxury shops and much more!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Pengguna Tetamu
Bilik Superior Bersambung
Menginap pada Dis 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Jan 2025
friendly and helpful staff . Great location for shopping and dinning .
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Sim Nancy
Bilik Superior
Menginap pada Ogo 2024
Solo
7 ulasan
4.2/5
Sangat Baik
Disiarkan pada 26 Sep 2024
Location is great but room rates are too expensive. Reception service is good especially to the conceige Mr Gordon he is very helpful to explain some roads directions and helps me to bring my luggage to the taxi waiting area.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Pengguna Tetamu
Bilik Superior
Menginap pada Jul 2024
Bisnes
15 ulasan
4.0/5
Sangat Baik
Disiarkan pada 6 Sep 2024
I will complain to the booking platform about a man with glasses in your hotel's breakfast service on September 1st. He took away the food without my finishing the meal, and even poured the food on my mobile phone. I reserve the right to claim for compensation.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment has been well received.We are sincerely sorry for the experience you had and our service is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Queenie
Bilik Superior
Menginap pada Ogo 2024
Melancong bersama rakan
2 ulasan
3.7/5
Disiarkan pada 1 Okt 2024
I requested bathtub room but ended up didn’t arranged. Restaurant staff are quite rude
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest, Thank you for taking the time to share your experience with us. Your comments have been well received. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong