Empire Hotel Hong Kong - Causeway Bay

The carpet was very dirty and had a musky smell. Soundproofing was also not very nice; you can hear people arguing from the next room over. Complementary water was given in these strange cardboard containers that made the water taste paper-y. The beds too were quite short, only about 165cm in length, so taller guests had to sleep with their legs dangling over the edge. The cleaning ladies were extremely friendly and helpful, location was okay, but honestly i wouldn’t recommend staying here.

Ok la It's not the best, but it's not the worst either. Definitely not worth the price, though.

I stayed at this so-called 4-star hotel in Hong Kong for two nights, and honestly, the room quality was nowhere near what I would expect from a 4-star hotel. The room had a strong unpleasant smell, including the pillows. I changed rooms twice, but the smell was still there. The hotel claims to have been renovated in 2016, but the rooms looked more than 20 years old. The bathroom was especially disappointing. The shower area had semi-transparent glass, so every stain was clearly visible, and there was black buildup and mold all over the shower area. It was honestly disgusting. The housekeeping staff also constantly shared the guest elevators, causing the elevator to stop at almost every floor. On top of that, some of the staff were quite rude and showed very little consideration for guests. Another thing I found disappointing was the language service. The hotel seemed to be overwhelmingly occupied by Mainland Chinese guests, and staff would immediately speak Mandarin to me without even asking what language I preferred. It felt like they simply assumed every guest was a Mandarin speaker. Hong Kong is an international city, so I found it quite strange that there seemed to be so little consideration for guests who speak other languages. The only staff who showed even a little courtesy were the front desk employees. For a hotel advertised as 4-star, this was an extremely disappointing experience. I honestly wouldn’t give it more than 2 stars. At this price and with this level of room quality and service, I would rather stay at a guesthouse.

The location was good,takes only 5 minutes on foot from the nearest metro station. Room is enough for a single traveler to stay in.(If parties,it may be a little bit small) Cleanness has no problem. Staff is without smile,not so friendly,but I think it’s the HK style.

Great location, easy to get around. Room is reasonably good. Take A11 to go to the airport directly.

convenient location, plenty of food around and easy access to MRT. Comfortable bed and acceptable room space.

The hotel is located in the north east of Hong Kong island and would need to walk a few minutes to the nearest MTR Station. The fridge in the room was faulty upon checking in, the WiFi was weak at times and the hotel does not provide new water replenishment daily and I had to keep calling them to request for it everyday.