Ulasan Le Méridien Hong Kong, Cyberport

Jawapan daripada Pihak Penginapan: Dear guest, thank you for staying at Le Méridien Cyberport. We are delighted to learn that you are very satisfied with the hotel's environment and facilities, spacious and stylish rooms, and staff service. Located in Cyberport, Hong Kong's Southern District, surrounded by lush green mountains and magnificent sea views, the hotel is quiet and pleasant, perfect for a staycation. The hotel has specially arranged a free hourly shuttle bus service for guests, running between Hong Kong Station and the hotel. There are also bus stops and minibus stops nearby for travelers to travel around the district. Thank you again for your support and we look forward to serving you again in the near future! Sincerely, Daniel McKeown, General Manager of the hotel

Jawapan daripada Pihak Penginapan: Dear guest, thank you for staying at Le Méridien Cyberport and for taking the time to share your feedback. We are delighted to learn that you were satisfied with our hotel's location and staff service. For your convenience, the hotel offers a free hourly shuttle bus service to and from the MTR Hong Kong Station. Bus and minibus stops are also nearby, offering convenient access to various districts in Hong Kong. Our concierge staff can also assist with taxis. Thank you again for your support and we look forward to serving you again in the near future! Sincerely, Daniel McKeown, General Manager

Jawapan daripada Pihak Penginapan: Dear guest, thank you for your stay at Le Méridien Cyberport and for your feedback. Although our hotel is located in a remote area, we are delighted that you enjoyed its tranquility and privacy. On the other hand, we are very sorry to learn that you encountered inclement weather during your stay, which resulted in transportation delays and an unpleasant medical experience. We sincerely apologize for any inconvenience this may have caused you. We sincerely hope to welcome you again in the near future and provide you with even better service! Sincerely, Daniel McKeown, General Manager

Jawapan daripada Pihak Penginapan: Dear guest, thank you for staying at Le Méridien Cyberport and taking the time to leave your feedback. We are pleased to know that you are satisfied with the hotel room and gym. In order to protect the privacy of other guests, we will remind guests about the restrictions on taking photos in certain situations or places. Thank you for your understanding. Regarding the dining options in the surrounding area during bad weather, we will seriously consider your suggestions and strive to improve the convenience and dining options in or near the hotel. Regarding transportation, there are bus stops and minibus stops near the hotel to and from Kowloon, Hong Kong. The hotel also provides travelers with a free hourly shuttle bus service between the hotel and Hong Kong Station, making it convenient for travelers to visit various districts. The hotel concierge colleagues can also call taxis for guests. Thank you again for your understanding and support, and look forward to serving you again in the near future! Sincerely, Daniel McKeown, Hotel General Manager

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your comments with us. I would like to extend our sincere apologies for the unpleasant experience you encountered.Please rest assured that we have noted your feedback regarding the check-in experience at the front desk. We will look into improving this aspect to provide a smoother service. Additionally, we are sorry to hear that the view from your room did not meet your expectations.We hope you will give us another opportunity to demonstrate our commitment to meeting the high standards of Le Meridien and providing exceptional personal service. We look forward to serving you better in the future!Best regards,Daniel McKeownGeneral ManagerLe Meridien Hong Kong, Cyberport

Jawapan daripada Pihak Penginapan: Dear guest, thank you for sharing your valuable feedback. We are pleased to learn that you were satisfied with our breakfast and the unique garden terrace downstairs. We value your feedback regarding the shortcomings of the surrounding dining options. We will continue to monitor the surrounding area and hope to provide more options for guests in the future. Thank you again for sharing your concerns, and we look forward to serving you better in the near future! Sincerely, Daniel McKeown, General Manager

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing Le Méridien Hong Kong, Cyberport, and for sharing your positive feedback.We’re delighted to hear that you enjoyed our recreation facilities, as well as the tranquil atmosphere of the Cyberport area. It’s wonderful to know that our location provided you with a peaceful retreat away from the hustle and bustle.We look forward to welcoming you back for another relaxing stay soon!Warm regards,Daniel McKeownGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for staying with us and taking the time to share your kind feedback.We’re delighted to hear that our efficient team helped make your stay pleasant, and that you enjoyed the hotel’s convenient location, modern and clean rooms, and hearty service.Your recommendation means a lot to us, and we truly look forward to welcoming you back again soon!Warm regards,Daniel McKeownGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback! I’m glad you enjoyed our location and the menu at Umami. I appreciate your kind words about Ham’s assistance. I apologize for the breakfast mix-up and will address it. We look forward to welcoming you back on your next visit!Best regards,Daniel McKeownGeneral ManagerLe Meridien Hong Kong, Cyberport

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your lovely feedback! We're delighted you enjoyed the view, bedding, and pool. We strive to create a relaxing atmosphere for all our guests. We hope to welcome you back for another enjoyable stay soon!Best regards,Daniel McKeownGeneral ManagerLe Meridien Hong Kong, Cyberport

Jawapan daripada Pihak Penginapan: 親愛的客人，感謝您的反饋意見，對於是次住宿體驗未如理想，我們深感抱歉，這絕非我們的服務標準。我們已經將您的意見反饋給相關團隊，以確保今後能夠更好地滿足客人的需求。同時，我們會加強與客人溝通，確保提供必要的訊息和服務。再次感謝閣下提供寶貴的意見回饙，讓我們有改進的空間。為你帶來任何不便，我們真誠地致歉。我們衷心希望在不久的將來能再次歡迎您入住為您提供更卓越的服務。酒店總經理 Daniel McKeown 敬上

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you had a great and cozy stay at Le Méridien Hong Kong, Cyberport. It’s fantastic to know that you appreciated the spacious room, as well as our excellent amenities.Your satisfaction is our priority, and we’re delighted that you found your stay relaxing and enjoyable. We look forward to welcoming you back for another memorable getaway!Best regards,Daniel McKeownGeneral ManagerLe Méridien Hong Kong, Cyberport

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing to stay at Le Meridien Hong Kong, Cyberport and for taking the time to share your feedback. We are pleased to hear that our concierge welcomed you warmly and that the check-in process was efficient. However, we sincerely apologize for the oversight regarding the kid-friendly amenities and the cleanliness of the center table. Please rest assured that your comments have been noted, and we are committed to improving in these areas. We also regret that we did not provide birthday amenities for your son’s special day. We appreciate your understanding and will work to ensure that such occasions are recognized in the future. We are glad to know that you enjoyed your stay overall, and we truly value the positive remarks about our friendly concierge and shuttle drivers. We hope to have the opportunity to welcome you back soon and provide an even better experience. Sincerely, Pierre-Antoine Penicaud, General Manager, Le Meridien Hong Kong, Cyberport

Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you for choosing to stay at Le Meridien Hong Kong, Cyberport. We are delighted to know that you enjoyed the stay in our hotel and love our staff service. Our hotel is surrounded by verdant nature while guests can fully indulge in a relaxing stay here. We provide complimentary shuttle bus service for our in-house guests on a hourly-basis from hotel to Hong Kong Station, allowing guests to access and unlock various destinations or tourist spots from point to point. We look forward to welcoming you back for another memorable visit!Best Regards,Daniel MckeownGeneral ManagerLe Meridien Hong Kong, Cyberport