Nina Hotel Tsuen Wan West

Ulasan Nina Hotel Tsuen Wan West

Nina Hotel Tsuen Wan West

No.8 Yeung Uk Road, Tsuen Wan, Tsuen Wan District, Hong Kong, ChinaLihat Butiran Hotel
Nina Hotel Tsuen Wan West
Nina Hotel Tsuen Wan WestNina Hotel Tsuen Wan WestNina Hotel Tsuen Wan West
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.3/5
Sangat Baik
12367 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.2
Perkhidmatan4.3
Kebersihan4.3
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Atur mengikut:
Semua ulasan(12367)
Ulasan positif(11571)
Ulasan dengan gambar/video(3412)
Lokasi yang strategik(1333)
Bilik yang besar(1005)
Mudah untuk pergi membeli-belah(773)
Pemandangan laut yang cantik(588)
Berdekatan dengan metro(421)
Telah menginap beberapa kali(205)
Kolam renang yang bagus(156)
Ulasan kurang baik(796)
Pengguna Tanpa Nama
Superior City View Room - Queen Queen (Tower 1)
Menginap pada Dis 2022
Solo
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada 7 Dis 2022
ok ok ok ok ok ok ok ok ok ok ok ok ok ok OK OK OK OK ok OK OK okokokok
Pengguna Tetamu
Bilik Queen Size Bed Mewah Pemandangan Bandar (Tower 2)
Menginap pada Nov 2024
Solo
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Nov 2024
Staff were very attentive and helpful. No request was too much to ask of them. I was able to store my luggage after check-out; no problem! The view was incredible, the bed was super comfortable and the room was a good size with plenty of space; not so of other places I have seen in HK. The water was piping hot and I had the best bath ever in a more than comfortable bath tub with piping hot water! Just what I needed after a month of traveling! It's a very convenient location with MTR and places to eat nearby. Great breakfast! The only reason why I didn't score 'excellent' is because a few charging/plug sockets didn't work and I had to boil my kettle on the other side of the room, next to my bed. Also, there were no bathrobes. That said, I would definitely stay here again and recommend it to others!
Terjemah
Jawapan daripada Pihak Penginapan: Dear valuable guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsCyrus HungAssistant Director of Front OfficeNina Hotel Tsuen Wan West
cheryl.sg
Bilik Superior Pemandangan Pelabuhan Katil Queen Size - Menara 1
Menginap pada Nov 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 22 Nov 2024
Room is very spacious by HK hotel room standards. Only the toilet is a little old. Amenities are great, staff are helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valuable guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsCyrus HungAssistant Director of Front OfficeNina Hotel Tsuen Wan West
Sanjax
Katil Saiz King Premier dengan Pemandangan Bandar (Menara 2)
Menginap pada Nov 2024
Pasangan
3 ulasan
3.0/5
Disiarkan pada 15 Nov 2024
Checking in was easy but the lifts were too bad. You could wait for 10 mins and still doesn’t work sometimes. Receptionist were very rude and can’t speak in english which was really strange to see as you expect atleast good english speakers from 4/5 star hotels. We had to deal with rude staff and they were not even apologetic in any way or form towards guest. Room was clean but lacked various amenities. Room was pricey as I paid 1325 hk$ for one night so you expect atleast top service from this kind of hotels so very disappointed. Personally Won’t visit again and recommend either
Terjemah
Jawapan daripada Pihak Penginapan: Dear Sanjax,Thank you for taking the time to share your experiences about your recent stay at Nina Hotel Tsuen Wan West. First and foremost, we are deeply concerned with the unpleasant experience you encountered regarding the staff attuitude and rom amenities. Guest’s satisfaction is always our ultimate goal. Please be rest assured, this is an isolated incident, and it is not our usual service standard. We have discussed with the relevant departments and will take measure to avoid this of happening again.Please accept our sincerest apology for any disappointment and inconvenience caused. Your feedback is much appreciated, as they are valuable for us to enhance our service. We hope that you will grant us another opportunity to regain your trust and we look forward to having you back.Meanwhile, should you require any further assistance, please feel free to reach me anytime.Best regardsCyrus HungAssistant Director of Front OfficeNina Hotel Tsuen Wan West
Li Ru Lim
Superior Pemandangan Bandar Katil Saiz Queen Queen (Menara 1)
Menginap pada Okt 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Nov 2024
Good location, just above a shopping mall. Have direct airport bus to and fro. Also have cross border buses which made my traveling plans such a breeze. Would love to stay with Nina hotel if I’d visit hongkong again. Staff is very friendly and amicable. 👍🏻
Terjemah
Jawapan daripada Pihak Penginapan: Dear Li, Ru Lim, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. I hope that we have the opportunity to welcome you back in the near future. Best regards Cyrus Hung Assistant Director of Front Office Nina Hotel Tsuen Wan West
Joey_1312
Bilik Queen Size Bed Mewah Pemandangan Bandar (Tower 2)
Menginap pada Okt 2024
Keluarga
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Nov 2024
There were hiccups during the check in, and thus I had to wait outside my room while maintenance was still in process thank god there was a housekeeper that was around and informed me that the room is under maintenance, so thus I will need to be assigned to a new room, so thus the room manager at the 41st floor Natalie upgraded my room and her crisis omanagement towards my enquiry of what’s goingo on and what happened everything in a minute and she apologised the room that was assigned to me she has no idea why did they assigned to me.. thank you for Natalie her quick response and also her service was amazing! Thank you Natalie u make my day not a bad one after all!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Joey,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and feel sorry to have such experience at the beginning. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsCyrus HungAssistant Director of Front OfficeNina Hotel Tsuen Wan West
varina
Bilik Queen Size Bed Mewah Pemandangan Bandar (Tower 2)
Menginap pada Nov 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Nov 2024
Nice view from our room, Big room with comfort bed, nice location with mall and mtr station.
Terjemah
Jawapan daripada Pihak Penginapan: Dear varina,Thank you for your feedback such as the room and location also for staying with us. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsCyrus HungAssistant Director of Front OfficeNina Hotel Tsuen Wan West
marizlaly2
Bilik Superior Pemandangan Pelabuhan Katil Queen Size - Menara 1
Menginap pada Okt 2024
Melancong bersama rakan
4 ulasan
4.2/5
Sangat Baik
Disiarkan pada 1 Nov 2024
Hotel is well placed not in main HK bit. But easy commute to Launtau Island and Centre. Missing points - Cleanliness : cleaning did not come every day even after we left our room and left the sign - There was a strong smell coming from the Bathroom/Toilet area which indicated a pipe issue. Smell was quite jarring Good points - Amenities are great - View is stunning and room is pretty - Well situated.
Terjemah
Jawapan daripada Pihak Penginapan: Dear marizlaly2,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsCyrus HungAssistant Director of Front OfficeNina Hotel Tsuen Wan West
Pengguna Tetamu
Katil Saiz King Premier dengan Pemandangan Bandar (Menara 2)
Menginap pada Okt 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 10 Okt 2024
The rooms and facilities were amazing, and we got beautiful views of the city from floor 71. Staff service was good too.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valuable guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsMarco Au YeungDirector of Front OfficeNina Hotel Tsuen Wan West
Selina Chan
Deluxe City View Katil King Size - Menara 2
Menginap pada Okt 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Okt 2024
An overall very nice hotel. Staff are friendly and helpful. Will definitely recommend friends.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Selina Chan,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsMarco Au YeungDirector of Front OfficeNina Hotel Tsuen Wan West
Chun Hei
Deluxe City View Katil King Size - Menara 2
Menginap pada Sep 2024
Pasangan
21 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Okt 2024
nice hotel with great service good location and located in downtown area near the big shopping mall
Terjemah
Jawapan daripada Pihak Penginapan: Dear Chun Hei,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsMarco Au YeungDirector of Front OfficeNina Hotel Tsuen Wan West
VT Travller
Deluxe Pemandangan Bandar Queen Queen - Tower 2
Menginap pada Okt 2024
Keluarga
14 ulasan
4.7/5
Menakjubkan
Disiarkan pada 6 Nov 2024
Very convenient with mall , bus station n MTR station. Like it very much!
Terjemah
Jawapan daripada Pihak Penginapan: Dear VT Travller, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. I hope that we have the opportunity to welcome you back in the near future. Best regards Cyrus Hung Assistant Director of Front Office Nina Hotel Tsuen Wan West
laueddy
Bilik Queen Size Bed Mewah Pemandangan Bandar (Tower 2)
Menginap pada Nov 2024
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 9 Nov 2024
Bathroom is very bad design shower room water reverse flow to floor.
Terjemah
Jawapan daripada Pihak Penginapan: Dear laueddy, We apologize for the inconvenience these may have caused you. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We have shared your comments with the hotel management, and we are confident that necessary actions will be made, to achieve complete guest satisfaction. Meanwhile, should you require any further assistance, please feel free to reach me anytime.Best regardsCyrus HungAssistant Director of Front OfficeNina Hotel Tsuen Wan West
Kim Hong Joanne
Bilik Superior Pemandangan Pelabuhan Katil Queen Size - Menara 1
Menginap pada Sep 2024
Melancong bersama rakan
7 ulasan
4.7/5
Menakjubkan
Disiarkan pada 17 Sep 2024
Hotel was really nice except for the bedsheets that has stains on one of the beds but housekeeping changed it immediately. We were surprised with the upgrade with ocean view, really appreciate the front desk personnel. Great customer service as well. Will stay here again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Kim Hong Joanne,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsMarco Au YeungDirector of Front OfficeNina Hotel Tsuen Wan West
Pengguna Tanpa Nama
Bilik Superior Pemandangan Pelabuhan Katil Queen Size - Menara 1
Menginap pada Sep 2024
Lain-lain
25 ulasan
3.7/5
Disiarkan pada 9 Sep 2024
Everything is okay. There is some noise from the room's air conditioner, and the hotel is willing to allow us to change to another room.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valuable guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.I hope that we have the opportunity to welcome you back in the near future.Best regardsMarco Au YeungDirector of Front OfficeNina Hotel Tsuen Wan West