Hotel di Hung Hom dan Bandar Kowloon, Hong Kong

Very nice and new hotel ! friendly and helpful staff ! The beds are comfortable and there is a water fountain on every floor that we can use anytime. The size of the room for HK is also nice ! To be improved: the key rooms.My key didn’t work so I had to go back two times to the reception to get a new one and it took some time.

首先先說優點： 1）鄰近地鐵站交通方便 2） 基本功能齊全 3） 提供一次性毛巾 再說缺點： 1） 我住的單位中有極多掛鉤，數量之多已超出正常使用範圍（10個以上），其中有部份已經是爛掉也沒有把它們移除，十分影響觀感，部份放在淋浴間的已經開始生鏽 2） 不知是上手住客吸煙還是什麼原因，防煙罩被一個外賣紙兜蓋上，我不知道House Keeper是否沒有留意，我只能說很明顯掛在天花板上 3） 有部掛牆的層架已經變形，其中一個是淋浴間接近身體部份，如果掉下會打中腳部。

There are many excellent local food options near the hotel. Although the room is somewhat small, the prthat ice is reasonable. The only problem is that it takes around 10 minutes to get hot water for the shower.

Saya tinggal di sini setiap kali saya datang ke Hong Kong. Pengangkutan mudah, bilik bersih dan perkhidmatannya sangat baik. Ia bagus untuk perjalanan perniagaan dan pelancongan. Kali ini saya menemui bilik yang penuh dan telah dinaik taraf. Ia adalah pengalaman menginap yang sangat baik. Akan diteruskan pada masa akan datang.

I traveled to this hotel few times before but I will base my comparison/review on last time in Sept 2023. Overall the hotel is really nice and amenities are good but the level of service has dropped significantly since my last stay. The check in/check out times can be up to 90 minutes, the staff is very slow and there and not a lot of stations to check in during “rush” hours (12/15). The staff clicks endlessly on their keyboard and nothing comes out of it. Since it was Chinese valentines I wanted to surprise my gf with some flowers - the reception staff said it’s impossible because you need to book flowers two days in advance and the florist is closed. In a hotel with this many stars I expect better solutions. They offered some sweets later but in the end I had to search for the florist myself and buy the flowers. I booked massage on the day of departure for two persons 90 mins (around 3500 hkd) and the only time available was 11.30. So I asked at the reception of the possibility of late checkout - the lady said and I’m quoting “you can checkout in the morning”. I was astonished. I asked to confirm the possibility with manager. The hotel called the spa to confirm if I’m not lying and reluctantly agreed to late checkout. Last time when I was in that hotel this wouldn’t have happened. The staff reception is rude and robotic. Maybe expect Sera which was great. The staff at the gym greeted me with “hey man” - I expect at such hotel to be welcomed “good morning sir” or such I’m not your friend but a customer. During the massage the masseuse was laughing when I started snoring a bit - awfully unprofessional. Room service is quick and the food portions are large but the it tastes bland. Room are quite clean but the smudges on the windows weren’t cleaned for the whole duration of our stay. Overall I have to rethink if I ever want to come back again.

Saya hanya menginap satu malam di hotel ini sementara menunggu penerbangan keesokan harinya. Jadi ulasan saya hanya dari pengalaman tinggal yang sangat singkat. Lokasi hotel sangat bagus. Ia betul-betul di Pelabuhan Victoria. Ia tidak jauh dari stesen kereta api bawah tanah, jadi untuk pergi ke bahagian lain di Hong Kong adalah mudah. Ia mungkin tidak semudah tinggal di kawasan Tsim Sha Sui, tetapi untuk sampai ke Tsim Sha Sui hanya dengan menaiki kereta api bawah tanah yang singkat. Bilik saya sangat mengagumkan. Ia menghadap pelabuhan dan sangat bersih dan selesa. Saya menanda perkhidmatan dan kemudahan sebagai 4/5 atas sebab berikut. Hotel ini tidak menyediakan sebarang berus gigi atau ubat gigi. Sebagai perbandingan, ini adalah perkhidmatan standard di tanah besar. Anda boleh membeli berus gigi atau ubat gigi dari lobi, tetapi harganya sangat mahal dan jelas bertujuan untuk menipu pelancong yang malas atau jahil. Hanya pergi ke pasar raya berdekatan dan beli berus gigi atau ubat gigi dengan harga yang jauh lebih murah jika terlupa atau tidak bawa sendiri. Selain daripada itu, saya suka hotel ini. Saya mempunyai masa yang baik di sana walaupun saya hanya tinggal satu malam setengah hari.

🤣We have a pleasant 😂stay in this hotel .😂 😇Good: 1. The room is not so big, but it is very clean. 2. The bed cover and pillow cases are without any scent and very white 3. There are free bread and coffee on the 2nd floor of the building for breakfast 4. There are some sports machines in an open area beside the breakfast tables on the 2nd floor . 5. There are washing machines and dryers in the back of the 2nd floor where you can insert the coins if you need to wash the clothes . 6.There is a kettle in the room where you can boil thecwater .I found out the kettle is very clean. 7.The housekeeping staff are very nice. Improvement 😉 1.Some times I call the front desk from the room or outside the whole day ,it is not reachable .They are completely busy 2The reception table is so low and there is a long table where 3 personal work there.It is so open . .Once the other clients showed their passports,I d cards /personal cards that required by the personal ,other clients, and can see them .Lack of privacy . It is good that respect each clients and protect their personal information when registering . 3.I saw one female personal gave the personal documents to the clients, the front of the documents are handed to the clients .The personal is trained to respect the privacy of each clients and faced down the documents to give back the personal documents to the clients . 4.2 to 3 personal have good performance ,the rest reception personal need to be hard working to be trained .As it is by the Regel Hotel .The standard should be much better 😉 Overall the stay in this hotel is satisfactory .

Size of room and beds were good. I booked 3 days, but on the second day, when I returned to hotel at night, dirty water was found coming from the upper level through an air hole, like a small waterfall, making the corridor and my room's toilet wet. After reporting to front office, staff responsed fast and changed another room for me.

The location of the hotel and the size really fit to purpose of our trip but the facilities is really outdated and also it would be useful to have some tools in the kitchen

Bilik itu besar, di luar imaginasi saya dan rakan-rakan saya; Pengangkutan sangat mudah Terdapat perhentian bas tidak jauh di tingkat bawah, yang sangat mudah untuk pergi ke pelbagai tarikan Ia mengambil masa kira-kira sepuluh minit untuk berjalan kaki ke Stesen MTR Songhuangtai, yang agak dekat dengan Tsim Sha Tsui dan West Kowloon High Speed. Stesen Kereta Api; Kakitangan berasa cukup baik juga; Secara keseluruhan, penginapan saya adalah pengalaman yang baik. Saya akan mempertimbangkan untuk menginap di hotel ini apabila saya datang ke Hong Kong.