Hotel di Hung Hom dan Bandar Kowloon, Hong Kong

Size of room and beds were good. I booked 3 days, but on the second day, when I returned to hotel at night, dirty water was found coming from the upper level through an air hole, like a small waterfall, making the corridor and my room's toilet wet. After reporting to front office, staff responsed fast and changed another room for me.

A decent modern hotel. Was upgraded to family room which is spacious and comfy. The whole room was very clean. A $500 deposit is necessary and along with the newly implemented hotel accommodation tax the check in process was a bit long imo but it’s fine. The only downside is the location, it’s far from mtr station and there are no restaurants nearby. Food delivery is the only choice. I recommend taking bus and alighting in kai tak tunnel bus station which is around 5 mins walk away from hotel. With that being said, I think this hotel gave me a brilliant experience at such price point and I would recommend it to others.

Perkhidmatan meja depan: Sangat sesuai untuk menukar bilik Kerana ia bising kerana kedudukan tinggi, kami menyediakan bilik bertingkat tinggi secara proaktif. Persekitaran hotel: Ia sejajar dengan julat harga ini Kemudahan: Persekitaran asas adalah mencukupi

Saya tinggal di sini setiap kali saya datang ke Hong Kong. Pengangkutan mudah, bilik bersih dan perkhidmatannya sangat baik. Ia bagus untuk perjalanan perniagaan dan pelancongan. Kali ini saya menemui bilik yang penuh dan telah dinaik taraf. Ia adalah pengalaman menginap yang sangat baik. Akan diteruskan pada masa akan datang.

I traveled to this hotel few times before but I will base my comparison/review on last time in Sept 2023. Overall the hotel is really nice and amenities are good but the level of service has dropped significantly since my last stay. The check in/check out times can be up to 90 minutes, the staff is very slow and there and not a lot of stations to check in during “rush” hours (12/15). The staff clicks endlessly on their keyboard and nothing comes out of it. Since it was Chinese valentines I wanted to surprise my gf with some flowers - the reception staff said it’s impossible because you need to book flowers two days in advance and the florist is closed. In a hotel with this many stars I expect better solutions. They offered some sweets later but in the end I had to search for the florist myself and buy the flowers. I booked massage on the day of departure for two persons 90 mins (around 3500 hkd) and the only time available was 11.30. So I asked at the reception of the possibility of late checkout - the lady said and I’m quoting “you can checkout in the morning”. I was astonished. I asked to confirm the possibility with manager. The hotel called the spa to confirm if I’m not lying and reluctantly agreed to late checkout. Last time when I was in that hotel this wouldn’t have happened. The staff reception is rude and robotic. Maybe expect Sera which was great. The staff at the gym greeted me with “hey man” - I expect at such hotel to be welcomed “good morning sir” or such I’m not your friend but a customer. During the massage the masseuse was laughing when I started snoring a bit - awfully unprofessional. Room service is quick and the food portions are large but the it tastes bland. Room are quite clean but the smudges on the windows weren’t cleaned for the whole duration of our stay. Overall I have to rethink if I ever want to come back again.

Very nice and new hotel ! friendly and helpful staff ! The beds are comfortable and there is a water fountain on every floor that we can use anytime. The size of the room for HK is also nice ! To be improved: the key rooms.My key didn’t work so I had to go back two times to the reception to get a new one and it took some time.

首先先說優點： 1）鄰近地鐵站交通方便 2） 基本功能齊全 3） 提供一次性毛巾 再說缺點： 1） 我住的單位中有極多掛鉤，數量之多已超出正常使用範圍（10個以上），其中有部份已經是爛掉也沒有把它們移除，十分影響觀感，部份放在淋浴間的已經開始生鏽 2） 不知是上手住客吸煙還是什麼原因，防煙罩被一個外賣紙兜蓋上，我不知道House Keeper是否沒有留意，我只能說很明顯掛在天花板上 3） 有部掛牆的層架已經變形，其中一個是淋浴間接近身體部份，如果掉下會打中腳部。

There are many excellent local food options near the hotel. Although the room is somewhat small, the prthat ice is reasonable. The only problem is that it takes around 10 minutes to get hot water for the shower.

Location is decent, close to bus stops and a subway/metro stop. It is about a 10 minute walk to the nearest subway stop from the hotel, but it is a straight walk all the way to the end of the road. I suggest taking buses from this hotel, much closer! I booked an sea/ocean view room, it wasn't very big, but it was decent. Everything is neat with a modern minimalist decor. It is a comfortable enough place to stay for those who plan to be out early and all day, and just come back at night for a shower and rest. So I would say this hotel is good for solo travelers, business travelers, and young couples. For those looking to stay in their hotel rooms the whole day or make frequent trips to rest in their hotels, this may not suit your needs. Personally for me, it was an ok and reliable experience, but my itinerary had me out and about most of the time.

The location of the hotel and the size really fit to purpose of our trip but the facilities is really outdated and also it would be useful to have some tools in the kitchen