Hotel 2 Bintang di Horsham

Saya menyukainya dan dapurnya luar biasa. Orang yang bekerja di sana sangat baik dan mesra.

Let me start by saying the rooms are very nice and clean. The linen was washed in bleach because I smelled it. But there is a pest problem with bugs. Granted I only saw them at the kitchen sink but it made me want to vomit. If they can get that under control it would be great. They also advertise a cafe which isn't open. Over all the room was great but I can't tolerate the creepy crawlies so I was out first thing in morning. I wouldn't go back.

On the plus side, Our hotel was pretty close to our destination. However, We didn’t have a tv remote in our room. The lobby smelled like someone was smoking in it and our room smelled like hippie stoners baked it out for a week. Also, our blanket had a hole in it like someone burnt it with a cigarette. Other than the smells and the hole everything else seemed clean.

A friend booked this hotel stay. One of the worst hotels I stayed in. Initially we were very surprised at the dilapidated condition of the property itself (in comparison to the price rate). As we decided to make the best of the situation for our 2 days stay we were more disappointed by the room and service. The room was gloomy/no curtains/barely clean. Our bathroom bathtub water drain did not empty properly. We had to call the front desk. The same person that checked us in came to empty the drain. Apparently, they have no staff to accommodate guests. She was very fake and pretentious with excuses. Don't bother with the morning breakfast as they only serve artificial processed wrapped food items. The next day we were out all day to return to a room that had never been cleaned by housekeeping. Again, we called the front desk to complain and were met with the same pretentious fake front desk person; trying to dismiss the problem regarding the lack of service. We were told ”housekeeping” forgot to clean. We said this was unacceptable. We were met with the excuse that housekeeping had already left for the day. Obviously, a lie since they probably have NO staff. We were told someone would bring clean towels and linens to the room. It seems like the rooms are only re-arranged when a guest arrive to give an appearance of cleanliness. I didn't appreciate the performative fake behavior of the front desk lady regarding this matter. Bottom line one of the worst hotels I have stayed in. Choose better.

Apabila anda menginap di MainStay Suites Horsham - Philadelphia di Horsham, anda akan berada di pinggir bandar, dalam lingkungan 5 minit memandu dari Litar Lumba Speed Raceway dan Power Line Trail Horsham Trailhead. Hotel ini berada 19.2 km dari Kasino dan Trek Lumba Parx dan 3.2 km dari Muzium Penerbangan Wings of Freedom.Gunakan peluang rekreasi seperti pusat kecergasan 24 jam atau kemudahan lain yang termasuk akses Internet wayarles percuma dan tempat berkelah.Sarapan bufet percuma disajikan pada setiap hari dari 6:30 hingga 9:30.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Inaplah di salah satu daripada 81 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan pengering rambut dan berus gigi dan ubat gigi. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.

Lelaki Kool

This is Marriot? No where close to Marriot standards, or at least what used to be. The only great thing about this place was the front desk clerk, she was as helpful as she could be. We reserved a 2 bedroom suite, even checked in online and had confirmed check in. When we arrived at the hotel the clerk said they over booked our room, to 4 different families! The clerk said the Asst Manager had just left her to deal with all of the soon to be angry guests. Our only choice was a king studio, When I confirmed the room had a fireplace she said ”but they don't come with fire logs”. Fireplaces with no firewood, what is the point? The parking lot was dirty & clearly unkept, several questionable people lurking and hanging out in the parking lot. There was even a condom on the sidewalk in the parking lot (I have a photo of it but will spare you). The hotel had hours to call me and inform me of the room mistake, no attempt was made for any communication. This property is very outdated and I would never have thought it was a Marriot. So far, of all the money I have paid to be a gold elite member of Marriot, I'm highly disappointed in their service, from Europe to the US.

The girl working the front desk seemed young and inexperienced and from my understanding they were aware of wedding afterparties as several bride and grooms staying on property meant multiple wedding guests staying as well overnight after their respective wedding receptions were held nearby on a Saturday night, thus giving the hotel many bookings as rooms were blocked out for their out-of-town guests to which I was one. I am unsure if permission was granted or not to be fair but seeing that all the wedding parties from different weddings staying at the hotel all seemed to have the same plan to hang out in the lobby afterwards I would have to assume at the very least the property and the person working the front desk should have been prepared knowing they booked several separate weddings on the same night. In my opinion, they did not possess the experience to handle it professionally. Instead everyone was yelled at, the front desk girl was on the verge of tears and we were all told to go to our rooms as if we were being punished like a child and even at one point she threatened with the police being called as she threw a fit. If it was too loud in the lobby I still don't understand how telling people to go to their rooms closer to other guests would solve the noise issue or even as we were told to go freeze outside by the firepits the loudness would still carry to other guests' windows outside. I don't know what the solution is going forward, perhaps offering a separate room off of the lobby area may be viable, but I know our bride was very annoyed by it all and I would never book this chain if I was having out of town guests or to give a good amount of business to be treated like that for my wedding night. It was very unprofessionally handled and took what should have ended as an amazing celebration of love and union and friendship as people just instead left upset and brides were sent outside to freeze. The firepits offered very little warmth and since it was also very windy could have also caused a fire with people getting too close to try and warm up.