Hotel berhampiran Eendenkooi Melderslo, Horst Aan De Maas

Kakitangan sangat menyenangkan dan sarapan pagi memuaskan, tetapi malangnya bufet ditutup. (Terpaksa memilih apa yang anda mahu sehari sebelumnya...) Ruang yang sesuai untuk harganya mungkin agak terlalu kecil. Sebaliknya, terdapat banyak bunyi di belakang dinding dan siling, yang mungkin disebabkan oleh penebat yang lemah. Bilik mandi sangat baik dan tekanan air adalah baik.

We rente there the two of us on 12 Feb 2023. We had made reservation in advance and we were welcomed most friendly. We were handed out the key to the and told the room is at the first floor. We went to the room and discovered that this was a very basic room. We looked for the restaurant and discovered that this was not to our linking, so we had dinner ”down town”. During night and early morning we were woken up by delivery trucks and the nearby motor way. The next morning we had breakfast in the hotel. There were scrambled eggs but not the way we used to eat there, it was a solid mass of omelet. There were some canned fruits, bread and butter and coffee from teh machine. Though what to expect in Deurne.

A group of six of us stayed at the Maashof hotel on what was the last night of a 10 day motorcycle tour and it was also my birthday. I had carefully chosen the hotel in the hope that we would have a lovely stay and dinner in a beautiful lakeside location. Unfortunately there were several issues which cast a significant shadow over my birthday celebrations and ruined our stay. The problems started when checking in when they overcharged two of my friends and they would have overcharged another friend and myself, had I not noticed and intervened. I had booked four single occupancy rooms and one double occupancy room and there was an administrative issue between *********** and the hotel which caused confusion over how many guests were staying in each room, despite the hotel having the names of the six guests against each booked room. All of us were asked when checking in how many guests were staying in each room, but despite this two friends were charged the double occupancy room rate and one friend was charged for two half board dinners despite them all being in rooms on their own. In addition, they also attempted to overcharge us for the half board option despite me accepting a special offer online which had been emailed to me prior to arrival. We then had a further major issue. Three of the rooms were directly underneath the kitchen and hotel entrance and were extremely noisy until very late in the evening and again the next morning starting around 5.30am which meant several of us had a very disturbed night. Two of my friends complained at the time and agreed with the duty manager that they would have the full cost of their room refunded, as he was unable to offer them an alternative room. He advised them that if we had wanted better, quieter rooms we should have booked directly with the hotel rather than through *********** and he told my friend to email the Reservations Manager regarding the refund. The hotel management have admitted that the rooms we stayed in are very noisy, but there was no mention of this when we booked and they still charged the full room rate. On our return to the UK, I emailed the Reservations Manager and following many exchanges she offered a 25% refund for the three rooms most affected by the noise, despite the duty manager’s earlier promise of a full refund. Personally I thought this paltry offer did not provide sufficient remuneration for the problems we encountered but I felt I had no choice but to accept. I subsequently provided my bank details in an email but the refund was not forthcoming. I chased regularly by email as to why the refund was taking so long only to be told cross-border, cross-currency bank transfers take a long time and ”it will arrive within a few days” and then “as soon as possible”. Despite these repeated assurances it took 3 weeks for me to receive the refund and only then after several more emails including to the hotel General Manager who at one point decided to attack my pe

Wir waren total zufrieden mit allem in der Hostellerie Horst. Der Check-in war freundlich und schnell, die Zimmer (wir hatten das Familienzimmer Nr. 14 mit 4 Erwachsenen) waren sehr komfortable und sauber. Die Betten sind sehr bequem, das Bad riesig. Der kostenlose Parkplatz ist direkt hinter dem Haus. Das Frühstücksangebot war nicht riesig (ist aber auch bei der Größe der Hostellerie nicht realistisch zu erwarten), aber frisch, von guter Qualität und lecker und wir hatten alles, was wir brauchten. Zu Fuß braucht man 5 Minuten ins Zentrum, wo man jede Menge Auswahl an Restaurants, Cafés und Kneipen bei entspannter Atmosphäre und mit viel Außengastronomie hat. Die Betreiber waren sehr, sehr freundlich, sprechen fließend Deutsch und helfen bei allen Fragen gern weiter. Besonders zu erwähnen war für uns, dass es im Lobbybereich auch noch einen mit ca 30 Biersorten und Softdrinks gefüllten Kühlschrank gibt, an dem man sich (kostenpflichtig) bedienen kann. So kann man sich auch noch im Allgemeinbereich der Hostellerie aufhalten, wenn man noch nicht aufs Zimmer will. Die Hostellerie bietet wohl auch ein Abendessen an, das man vorher bestellen muss (nicht sicher, wie viel Vorlauf sie brauchen). Das haben wir bei diesem Besuch nicht ausprobiert, würden wir aber beim nächsten Mal testen.

Beautifully restored building with great details of the original architecture. Very comfortable room, great mattress on the bed! Had a chef’s special 4-course dinner and loved it. Breakfasts are fresh, lots of options and the restaurant is just gorgeous to sit in. It was a short work trip for me but would love to come back for longer and just relax and enjoy the place.

Lovely hotel, very helpful and friendly reception staff , great beer , but downside unfortunately if you don’t eat meat or dairy you will struggle like we did, the staff knew we were vegan when we booked and this was also our second visit. First time we were treated very well and had good options but for some strange reason we had hardly any options at all on our second visit .We stayed for two nights and had the same dinner both nights. Breakfast was not given any thought on our second visit and disappointed with just alternative ham and cheese which we had to ask staff what we were getting at the time. On our first visit We had beans and hash browns, which we thought we would get again but didn’t. Staff in the restaurant were young and did not want to suggest anything to help. For lunch all we could have was chips as all the menus showed lots of meat options and nothing else. Very difficult to accept with the way our world is changing and how many people could be gluten free or have allergies but would struggle here sorry to say. Really hope hotels would offer a better menu for everyone to choose not just meat and vegetarian.

We made this a stopover in our way to the Harz Mountains and it was a total treat - relaxed elegance. Would have liked to have stayed longer to explore the gardens next door and the ceramic museum. Comfortable bed, good breakfast, pretty terrace and picturesque moat. Only downside was they had fully booked the restaurant so we had to go elsewhere but this turned out to be a good move! See our review of Maes21 in Baarlo.