PPengguna Tetamuthis hotel was wonderful and accommodating and clean. we arrived by overnight by bus and were very tired in the morning but the staff brought us breakfast (helped me discover how much I enjoy Altomayo instant coffee - yum!), which enjoyed from our balcony and watched the sunrise. Our only regret was not booking enough time here and in Arequipa - seriously considering returning just to explore the city more and absolutely would stay here again. I had to work the day we were here and the wifi was strong enough for my work most of the time. Very safe location and they stopped my partner when she entered and didn’t notify them who she was, which we understood and appreciated. We also checked out very early the following day and they were equally as accommodating and friendly as when we arrived. Very close to city center and lots of accessible walking to historical and cultural sites of interest.
This is a beautiful hotel with lots of wonderful features and situated in a great location. The staff were excellent and very hardworking and nothing was too much trouble for them. The massage ladies in the Spa were fabulous. The only reason I have given it 4* instead of 5* is because I got salmonella food poisoning from the chicken goujon meal we had in the restaurant on our last evening - ended up with me having to be hospitalised and on an IV line for 3 days. Please check your kitchen procedures as I don’t want anyone else to have to deal with this situation as it pretty much wiped me out for the rest of my trip including Machu Picchu which is a great shame.