Hotel Kolam Air Panas di Bardolino

Camera molto spaziosa, con disponibilità di ogni comfort. L'ambiente risulta tranquillo, sia nell'hotel che nella struttura termale! Le terme e la Spa sono ben strutturate.

Great friendly staff. Breakfast was really nice with a lot of variety especially nice fruit selection. Indoor swimming pool was nice and warm. Much recommended for a family stay.

The location of this hotel is good and the pool is nice. Be aware most of the sun beds are in the shade from midday onwards. It was heated to 28 degrees which seemed crazy. The reason for 3* is the low quality of the room. For £200+ a night we have stayed in beautiful hotels in Lisbon and Ljubljana recently for example. This was so basic. It was meant to be a superior room. The walls were completely bare (see pics). There were no tea/coffee making facilities. The TV was tiny and had just one English Channel (Sky news). The walls were so thin I could hear our neighbour snoring every night and the restaurant on the floor above prepping the breakfast from 7am each day. There is a fridge in the room with a bottle of sparkling and still water which gets replaced each day. The fridge makes noises on and off through the night and there’s a flashing LED on the smoke alarm directly above the bed. The hairdryer was tiny and hopeless. The air con worked well and the bathroom was nice. There was free shampoo and conditioner but no body lotion. That’s about all I could say for the room. Often on reviews like this there is a reply asking why this wasn’t brought to staff’s attention at the time. On check in we immediately asked if we could pay to upgrade our room as we weren’t happy with it and were told the hotel was fully booked. The original room we were given smelled of cigarettes so we were given one two doors away which was the same without the smoke. Once they cleared the flies and we checked in later it was ok. Breakfast and service / bar staff were lovely. My husband drank their bottle of Disaronno dry and we were surprised they didn’t have another still a day later - weird thing to run out of in Italy. Reception staff weren’t helpful. We asked about bus services - they just said to go and have a look at the tourist info place without really indicating where it was. I asked if there was a strike the next day as I’d seen something about a public transport strike. They looked a bit blank and clearly googled it and then said oh yes, it’s on strike tomorrow. They confirmed it would also affect the boats but they turned out to be running fine the next day! Pre arrival we arranged return transfers to Verona airport through the hotel at 70 EUR each way and they were excellent. Overall the hotel didn’t feel worth the money.

滿意😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁

Amazing hotel right on the water's edge of Lake Garda. Easy walk into the town of Bardolino filled with shops, restaurants, and is also a docking port for the ferry. The hotel staff are the best! Fabiana and Giovani saw to all our requests and local travel/tour arrangements during our five night stay. Valentina and the entire wait staff were always pleasant and smiling. They worked tirelessly providing a first class service. The breakfasts were fantastic. Fresh fruits and baked goods along with a omelet station was a wonderful way to begin each morning. The rooms were cleaned daily and the entire hotel was clean and well maintained. Special thanks to Alessandro for making a side trip while in Luca to retrieve our passports and hand delivering them. (Saved my butt from a very upset wife.) I highly recommend the Hotel Kriss.